The Capability Loop podcast is about the real work of AI transformation, not prompt tricks or feature updates. Andy Lambert, co-founder of AcademyAI, talks with the people doing this day to day about what it actually takes to build AI capability across an organisation: the workflows that get codified, the governance that makes them safe to scale, and the measurement that proves it worked. For CEOs, MDs, people leaders and CIOs who can't yet say, with evidence, whether their teams are better off.
Capability Debt: 7 Lessons from Training 67,000 People in AI at Lloyds
Most organisations can tell you how many people have access to AI and how many have completed the training. Very few can tell you whether anyone's work has changed. In this episode, Andy Lambert, co-founder of AcademyAI, talks to Darrell Fear, founder of Adoptive Learning and former Lloyds Banking Group leader who spent 24 years at the bank and helped build its AI Academy, about what it really takes to turn AI ambition into workforce capability. Darrell calls the problem capability debt: the...
30 Oct 2026
AI Is 80% People: The Four Pillars Behind Bellrock's AI Strategy
Most AI rollouts start with the tools and wonder why nothing changes. In this episode, Andy Lambert, co-founder of AcademyAI, talks to Rich Merrett, Head of AI at Bellrock, about the framework he has used to AI-enable two businesses, first at Citation and now at Bellrock. Rich's starting point is that AI is an 80% people problem and a 20% tech problem. His strategy rests on four pillars: governance built around a yes-first AI policy rather than an infosec policy wearing an AI T-shirt, a peop...
15 Oct 2026
You Can't Mandate Curiosity: How Informa Moves from AI Adoption to Enablement
Logins and prompt counts tell you people have opened the tool. They don't tell you whether anyone's work has changed. In this episode, Andy Lambert, co-founder of AcademyAI, talks to Donna Lovitt-Edwards, Head of AI Fluency at Informa, about how a 15,000-person business is shifting from AI adoption to genuine enablement. Donna's starting point is simple: you can mandate access, but you can't mandate curiosity. Instead of pushing tools at people, Informa creates pull. Its learning labs start ...
14 Oct 2026
The AI Stair Step: How the NHS Is Moving from Copilot to Organisation-Wide Agents
Most organisations have rolled out AI licences. Far fewer have got past meeting summaries. In this episode, Andy Lambert, co-founder of AcademyAI, talks to Rory Hill, Head of Corporate Transformation and AI at an NHS Trust, about how his team moves people from their first prompt to agents that work across the whole organisation. Rory walks through the stair step model that came out of his first Copilot pilot: prompting, saved prompts, personal agents, team agents, then organisation-wide agen...
29 Sept 2026
Shiny tool looking for a Problem, with Richard Geary
Most organisations have bought AI. Fewer can say they are actually better at anything that matters. Andy Lambert (AcademyAI) talks with Richard Geary of Flow HQ about practical AI adoption: diagnose the real problem before you buy the shiny tool, train for adoption rather than checkbox tool skills, and close the gap between personal productivity wins and organisation-wide value. Richard has worked through the early SaaS wave (Salesforce, Oracle), helped build SeatGeek’s B2B business toward un...
10 Sept 2026
Why AI capability is so uneven, and how HR can close the gap, with Erica Farmer
Most organisations have the AI tools. Far fewer are actually AI capable. That's exactly where individual productivity and enthusiasm fail to add up to real organisational value. Andy Lambert (co-founder AcademyAI) and @EricaFarmerai , Influential AI Skills Speaker and Author (Quantum Rise Talent Group) discuss why AI capability spreads so unevenly, across teams, seniority levels, and individuals. We get into what's really driving the gap, including the organisational design decisions...
4 Sept 2026
Everyone bought the tool. Nobody bought the outcome, with Dan Boyles, Hello AI Collective
As part of this podcast, I want to bring you the real stories of what real business success looks like with AI. Not personal productivity hacks, but measurable business outcomes. So, that means chatting with those who are doing this day-to-day. And that meant my first call was to Dan Boyles. Dan runs Hello AI Collective, a year-old consultancy that works both sides of the table: vendors like Microsoft, Lenovo, Nvidia and Sage send him their clients to drive AI transformation, and he also work...
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