Defending Dentistry™ helps dental professionals confidently navigate privacy, cybersecurity, artificial intelligence, and technology risk. Hosted by Anne Genge, each episode delivers practical, evidence-based advice to help protect your patients, your practice, and your reputation.
Defending Dentistry | Your Dental Software Uses AI. Do You Know Where?
Episode 8: Your Dental Software Uses AI. Do You Know Where?
Artificial intelligence isn't just ChatGPT anymore. It's already built into many of the tools dental practices use every day, often without realizing it.
From practice management software and digital imaging to patient communications, voice transcription, and cybersecurity tools, AI is quietly becoming part of the modern dental practice.
In this episode of Defending Dentistry™, Anne Genge explores where AI is already showing up in dentistry, why it's important to understand how it's being used, and the questions every practice should be asking their technology vendors.
This isn't about avoiding AI. It's about using it responsibly.
In this episode you'll learn:
• Where AI is commonly found in today's dental software
• Why many practices are already using AI without knowing it
• The privacy and governance questions you should ask every vendor
• How to start building responsible AI oversight in your practice
This week's action step:
Choose one technology vendor your practice uses and ask them:
"What AI features are included in your product, and how is our practice and patient data used?"
The answer may surprise you.
Learn more about practical privacy, cybersecurity, and AI education for dental professionals at https://www.MylaTraining.com.
30 Jun 2026
Defending Dentistry | Why I Think Apps Are Rude
Ever downloaded an app just to track a package, only to discover it wants your data—and maybe a monthly subscription? Anne shares why she thinks some apps are just plain rude, and what every healthcare professional should know about protecting their privacy.
29 Jun 2026
Defending Dentistry | The Email That Took Down a Dental Office
Hackers don’t just target computers, they target people. In this episode, Anne Genge explains why ordinary, well-intentioned people click phishing emails and how the right training can turn your team into your strongest cybersecurity defence.
27 Jun 2026
Defending Dentistry | Why Would Anyone Want to Hack a Dental Practice
Hosted by Anne Genge, one of Canada's leading dental privacy, cybersecurity, and AI educators.
Why would a hacker target a dental office?
Most people assume cybercriminals only go after banks and large corporations. The reality is very different.
In this episode of Straight from the Trenches, Anne Genge explains why dental practices have become attractive targets for cybercriminals, what makes patient information so valuable, and why many ransomware attacks are aimed at disrupting the practice—not just stealing data.
You'll learn:
Why dental records are valuable to criminals
How ransomware affects a dental practice
The common mistakes that lead to successful attacks
Simple steps every practice can take to reduce risk
Whether you're a dentist, office manager, hygienist, or simply curious about healthcare cybersecurity, this episode offers practical advice without the technical jargon.
19 Jun 2026
Defending Dental Practices Against Fake IT Support Scams
Join Alex and Jeff, Myla’s AI podcast team as they dive deep into the topic of common scams affecting dental practices with some real-life examples.
19 Jun 2026
Defending Dentistry | Fake Dental Supply Invoices: Spot the Scam Before It Costs Your Practice
Join Alex and Jess, Myla’s AI podcast hosts, as they walk through real-life examples of how dental teams get tricked online—and the simple steps you can take to stop cybercriminals in their tracks.
In this episode, they tackle one of the most common and costly threats facing dental practices: fake invoice scams. Learn how these scams work, the warning signs to watch for, and what every team member can do to prevent fraudulent payments and protect sensitive information.
18 Jun 2026
Defending Dentistry | The 25-Year-Old Privacy Law Many Dental Practices Still Overlook
What if one of the most important cybersecurity requirements for dental practices has been sitting in Canadian law for more than 25 years?
In this AI-hosted episode, Alex and Jess discuss why privacy and security awareness training isn’t just about compliance—it’s about protecting patients, strengthening your practice, and turning your team into one of your best defences against cyber threats.
Discover what the law says, why human error remains a leading cause of breaches, and how training helps dental teams recognize threats before they become incidents.
17 Jun 2026
Defending Dentistry | Human Risk in the Age of AI - Dental Training
A practical framework for practice managers and staff to mitigate human risk through structured training, multi-factor authentication, and clear protocols for handling sensitive data. Ultimately, it emphasizes that while AI improves the quality of phishing attempts, a well-trained team remains the most effective defence against digital fraud. By fostering a culture of informed awareness rather than panic, dental practices can protect both patient privacy and business integrity in an increasingly automated world.
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