Join us as we explore the latest trends, best practices, and innovative strategies to help you create exceptional customer and employee experiences. Navigating the complexities of experience management, our podcast offers a unique blend of practical advice, thought-provoking discussions, and real-world case studies.
Exceptional Experiences Everywhere - XM Podcast
Claim This Podcastby Pisano Academy
5.0(1 reviews)
1 episodes
Updated Weekly
Accepts GuestsHas Sponsors
Podcast Overview
Join us as we explore the latest trends, best practices, and innovative strategies to help you create exceptional customer and employee experiences. Navigating the complexities of experience management, our podcast offers a unique blend of practical advice, thought-provoking discussions, and real-world case studies.
Language
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Publishing Since
8/22/2024
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Recent Episodes
August 22, 2024
Ep.1 - From Customer Service to Customer Experience - Building a Mindset
<p>In the first episode of <a href="https://www.pisano.com/en/academy/home" target="_blank" rel="noopener noreferer">Pisano Academy's</a> podcast series, global CX experts John Kalambayi Mpunga and Imad Hazeem use real-world examples and first-hand insights to examine the inevitable shift from a limited customer service approach to a holistic customer experience management mindset for companies looking to win the competition.</p>
1 total episodes available
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- What is Exceptional Experiences Everywhere - XM Podcast?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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