A weekly debate about all things to do with customer and employee experience, hosted by The QoE.
Podcast Overview
A weekly debate about all things to do with customer and employee experience, hosted by The QoE.
Language
🇺🇲
Publishing Since
12/18/2019
1 verified contact email on file for ExperienceCast
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Recent Episodes
July 27, 2020
Moving from survival to building influence and shaping the future
<p>This week Carl is joined by Deb Corless, one of the founders of the CX movement in the UK to discuss the unfolding impacts of the Covid-19 crisis. This wide ranging conversation raised some interesting issues for people working in customer and employee experience who are concerned about future direction.</p>
July 2, 2020
Will your core purpose see you through the crisis?
<p>We are joined again by Phill Hirons from events company IQPC to discuss the future of the conference industry, it's customers and employees. </p>
May 15, 2020
How can service design help businesses through the COVID crisis
<p>A look at taking a proactive approach to navigating customer and employee experience in the crisis period.. In this episode of ExperienceCast, Clara Llamas and Rosa Storm, Service Designers at LiveWorkStudio share their insight from working with companies progression in the current climate. </p>
20 total episodes available
Deep-dive analytics for ExperienceCast
Frequently asked questions
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- What is ExperienceCast?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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