In this series, we’re tackling how organisations can become more agile and accelerate change through innovation. And for this, we’re speaking to those who are leading the way, executing digital transformation strategies using digital workflows to automate legacy systems and processes, driving down costs and ensuring business resilience.This series is bought to you by CIO in partnership with ServiceNow.
Innovate to Accelerate
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2 episodes
Updated Daily
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Podcast Overview
In this series, we’re tackling how organisations can become more agile and accelerate change through innovation. And for this, we’re speaking to those who are leading the way, executing digital transformation strategies using digital workflows to automate legacy systems and processes, driving down costs and ensuring business resilience.This series is bought to you by CIO in partnership with ServiceNow.
Language
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Publishing Since
9/29/2020
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Recent Episodes
October 16, 2020
Taking advantage of automation – the Capita story
In this second episode of the Innovate To Accelerate podcast series, Dr Gráinne Watson, Director of Automation Practice at Capita talks about the organisation’s ambitious automation project, from identifying automation opportunities across its stable of businesses to targeting KPIs around cost reduction and improving internal efficiencies for itself and its customers. In this episode, Dr Watson talks about the opportunities and challenges around the project, the importance of educating staff top-down and bottom-up, and how the organisation is working with ServiceNow to build a digital service desk as an invaluable first-line of support for customers. Tune in now to hear this insightful and practical podcast, part of a new series brought to you by CIO.com in association with ServiceNow.
September 29, 2020
Responding faster in a global pandemic – the NHS Scotland story
In the first episode of the Innovate To Accelerate podcast series, Deryck Mitchelson, director of digital and security at NHS National Services Scotland, describes how ServiceNow has helped the organisation to simplify business workflows, improve employee experience – and critically – deliver vital services, including a track-and-trace application, to NHS in Scotland during the Covid-19 crisis. ‘The benefit of our collaboration [with ServiceNow] has been felt profoundly during the Covid-19 pandemic. It has allowed us to more effectively deliver our critical services to the NHS in Scotland under the most challenging circumstances,’ says Mitchelson. Tune in now to hear Mitchelson discuss changing strategic priorities in light of Covid-19, the rush to introduce a track-and-trace application, the acceleration of cloud, and the value that ServiceNow has bought to the table. This podcast series is produced by CIO.com in association with ServiceNow.
2 total episodes available
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- What is Innovate to Accelerate?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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