Welcome to the M365.FM — your essential podcast for everything Microsoft 365, Azure, and beyond. Join us as we explore the latest developments across Power BI, Power Platform, Microsoft Teams, Viva, Fabric, Purview, Security, and the entire Microsoft ecosystem. Each episode delivers expert insights, real-world use cases, best practices, and interviews with industry leaders to help you stay ahead in the fast-moving world of cloud, collaboration, and data innovation. Whether you're an IT professional, business leader, developer, or data enthusiast, the M365.FM brings the knowledge, trends, and strategies you need to thrive in the modern digital workplace. Tune in, level up, and make the most of everything Microsoft has to offer. M365.FM is part of the M365-Show Network.<br /><br />Become a supporter of this podcast: <a href="https://www.spreaker.com/podcast/m365-fm-modern-work-security-and-productivity-with-microsoft-365--6704921/support?utm_source=rss&utm_medium=rss&utm_campaign=rss">https://www.spreaker.com/podcast/m365-fm-modern-work-security-and-productivity-with-microsoft-365--6704921/support</a>.
M365 Show Podcast
Claim This Podcastby Mirko Peters - Founder of m365.fm, m365.show and m365con.net
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Podcast Overview
Welcome to the M365.FM — your essential podcast for everything Microsoft 365, Azure, and beyond. Join us as we explore the latest developments across Power BI, Power Platform, Microsoft Teams, Viva, Fabric, Purview, Security, and the entire Microsoft ecosystem. Each episode delivers expert insights, real-world use cases, best practices, and interviews with industry leaders to help you stay ahead in the fast-moving world of cloud, collaboration, and data innovation. Whether you're an IT professional, business leader, developer, or data enthusiast, the M365.FM brings the knowledge, trends, and strategies you need to thrive in the modern digital workplace. Tune in, level up, and make the most of everything Microsoft has to offer. M365.FM is part of the M365-Show Network.<br /><br />Become a supporter of this podcast: <a href="https://www.spreaker.com/podcast/m365-fm-modern-work-security-and-productivity-with-microsoft-365--6704921/support?utm_source=rss&utm_medium=rss&utm_campaign=rss">https://www.spreaker.com/podcast/m365-fm-modern-work-security-and-productivity-with-microsoft-365--6704921/support</a>.
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Recent Episodes
August 20, 2026
Dynamics 365 Financial Reporting - Simply Explained
Dynamics 365 Financial Reporting turns the financial data already posted in Dynamics 365 Finance into structured reports that finance teams, managers, auditors, and executives can actually use. Instead of rebuilding financial statements in multiple spreadsheets every month, organizations can use the general ledger, main accounts, financial dimensions, reporting categories, and predefined report structures to create consistent income statements, balance sheets, cash flow reports, trial balances, and budget-versus-actual reports. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Financial Reporting works and how organizations can move from financial transactions to reports people can trust.ㅤ<br /><br />WHAT IS DYNAMICS 365 FINANCIAL REPORTING?<br />Financial Reporting is the Dynamics 365 Finance capability used to create, maintain, generate, and view financial statements based on general ledger information.It isn't another accounting ledger. Transactions such as invoices, payments, journals, payroll entries, and inventory adjustments are posted in Dynamics 365 Finance first. Financial Reporting then reads those financial results and organizes them into meaningful statements.Think of the general ledger as the financial filing cabinet and Financial Reporting as the report room that organizes those records into something people can understand.ㅤ<br /><br />THE GENERAL LEDGER IS THE FOUNDATION<br />Every useful financial report starts with correctly structured accounting data.The general ledger contains the financial impact of customer invoices, supplier bills, payroll, bank payments, inventory adjustments, and other business transactions. Each amount is assigned to a main account representing what happened financially.Cash, sales revenue, rent expense, wages, accounts receivable, accounts payable, loans, and taxes can each have their own main accounts.Financial statements don't create these numbers. They organize and summarize balances that already exist in the ledger.ㅤ<br /><br />MAIN ACCOUNT TYPES AND CATEGORIES<br />Main account types provide broad accounting classifications. Profit and loss accounts represent revenue and expenses for a period, while balance sheet accounts represent assets, liabilities, and equity.Main account categories provide another reporting layer.Several individual bank accounts, petty cash accounts, and clearing accounts might all belong to a broader cash category. A financial report can therefore show one clean cash line while finance retains the detailed accounts underneath it.Correct account types and categories make financial statements significantly easier to build and maintain.ㅤ<br /><br />FINANCIAL DIMENSIONS ADD BUSINESS CONTEXT<br />Main accounts explain what happened financially. Financial dimensions explain where, who, or which part of the organization was responsible.Dimensions might represent departments, cost centers, business units, regions, locations, or projects.For example, three transactions could all post to the same rent expense account while their dimensions identify Head Office, Warehouse, and Retail North.Finance can see total rent expense while individual managers can analyze the portion associated with their area of responsibility.ㅤ<br /><br />FINANCIAL DIMENSIONS VS FINANCIAL TAGS<br />Not every piece of transaction information should become a financial dimension.Dimensions are most useful for reusable values organizations expect to report against repeatedly, such as department, cost center, region, or business unit.Financial tags are better suited to flexible transaction references such as invoice numbers, purchase order numbers, payment references, or external system IDs.Creating dimensions for thousands of unique transaction references can make the financial structure unnecessarily complicated.ㅤ<br /><br />DEFAULT FINANCIAL REPORTS<br />Dynamics 365 Finance includes 22 default financial reports that organizations can use as starting points.These include...
August 20, 2026
Dynamics 365 General Ledger - Simply Explained
Dynamics 365 General Ledger provides the central financial record behind Dynamics 365 Finance. Customer payments, supplier invoices, inventory movements, payroll, bank transactions, taxes, accruals, and other financial events ultimately affect the company's financial position, and the general ledger brings those accounting entries together in a structured and traceable way. In this episode of M365 FM, Mirko Peters explains the Dynamics 365 General Ledger in plain English, including the chart of accounts, financial dimensions, subledgers, posting profiles, vouchers, journals, allocations, tax, period close, and consolidation.ㅤ<br /><br />WHAT IS THE GENERAL LEDGER IN DYNAMICS 365?<br />The general ledger is the company's master financial record. Instead of finance teams piecing together numbers from separate spreadsheets and systems, financial transactions come together in one consistent accounting structure.The ledger contains debit and credit entries organized into accounts such as cash, sales revenue, inventory, rent expense, and accounts payable. Every financial event has two sides, and total debits and credits must remain balanced.Dynamics 365 Finance maintains a ledger for each legal entity, allowing individual companies within a larger organization to maintain their own financial records, reporting responsibilities, currencies, and accounting periods.ㅤ<br /><br />CHART OF ACCOUNTS EXPLAINED<br />The chart of accounts provides the structure used to organize financial transactions. Think of it as a financial filing cabinet where each main account represents a specific category.Cash, inventory, accounts payable, sales revenue, and rent expense are examples of main accounts. These accounts are grouped into categories used for financial statements.Assets, liabilities, and equity appear on the balance sheet, while revenue and expenses contribute to the income statement. Correct account structures therefore form the foundation for reliable financial reporting.ㅤ<br /><br />FINANCIAL DIMENSIONS<br />A main account tells finance what happened, but organizations often need additional information about where or why it happened.Financial dimensions provide those additional labels. An organization might use dimensions for department, cost center, business unit, or location.A travel expense can therefore remain in one travel expense account while dimensions identify whether the cost belongs to Sales, Support, Finance, London, Berlin, or another organizational unit.This allows companies to analyze financial performance without creating hundreds of unnecessary main accounts.ㅤ<br /><br />ACCOUNT STRUCTURES AND FINANCIAL CONTROLS<br />Dynamics 365 Finance can use account structures to control which combinations of main accounts and financial dimensions are permitted.For example, a travel expense might require both a department and cost center, while another account may require fewer dimensions.These rules help prevent incomplete or inconsistent financial information from reaching the ledger and improve the quality of reporting across the organization.ㅤ<br /><br />GENERAL LEDGER VS SUBLEDGERS<br />The general ledger provides the overall accounting record, while subledgers maintain the detailed operational information behind specific types of transactions.Accounts Payable tracks vendor invoices and payments. Accounts Receivable tracks customer invoices and incoming payments. Inventory tracks stock movements and value, while Fixed Assets tracks long-term assets such as equipment, vehicles, and buildings.Tax and production processes can also maintain specialized details.These subledgers feed accounting entries into the general ledger, allowing operational teams to retain the detail they need while finance receives the accounting impact required for reporting.ㅤ<br /><br />HOW POSTING PROFILES WORK<br />Employees processing normal business transactions shouldn't have to manually determine every debit and credit account.Dynamics 365 Finance...
August 19, 2026
Dynamics 365 Autonomous Agents - Simply Explained
Dynamics 365 Autonomous Agents move AI beyond answering questions and generating content. Instead of waiting for someone to prompt them, autonomous agents can watch for specific business events, understand the context stored in Dynamics 365, choose between permitted actions, and continue a defined process within rules established by the organization. In this episode of M365 FM, Mirko Peters explains how autonomous agents differ from Copilot and traditional automation, where Microsoft is applying them across Dynamics 365, and why permissions, guardrails, approvals, and human oversight remain essential. ㅤ<br /><br />WHAT ARE DYNAMICS 365 AUTONOMOUS AGENTS?<br />An autonomous agent is a specialized AI tool designed to perform a narrow business job. It can review business information, choose from allowed next steps, and carry out work toward a defined goal. The important word is defined. An autonomous agent isn't given unrestricted control of a business process. Organizations determine its job, the information it can access, the actions it can perform, and when it must involve a person. Think of it as a digital team member with a specific job description rather than a general-purpose AI system. ㅤ<br /><br />COPILOT VS AUTONOMOUS AGENTS<br />Copilot typically waits for a person to request assistance. A user asks a question, requests information, generates a draft, or asks Copilot to summarize something. An autonomous agent works differently. It can react when something happens, such as a new customer case arriving, a customer sending another message, a new sales lead entering the system, or an order requiring confirmation. A useful analogy is an office building. Copilot works at the reception desk helping people who approach it, while autonomous agents work behind the scenes performing specific operational jobs. ㅤ<br /><br />AUTONOMOUS AGENTS VS TRADITIONAL AUTOMATION<br />Traditional automation is extremely useful when processes follow predictable rules: if something happens, perform a predefined action. Agents add another layer by interpreting context. They can read customer messages, examine connected records, use approved knowledge, and select between actions their configuration permits. Generative AI provides the language understanding, while autonomous behavior connects that understanding to business actions. The agent might identify an issue, find relevant knowledge, update a record, prepare a response, or escalate the situation to a person. ㅤ<br /><br />WHY DYNAMICS 365 DATA MATTERS<br />Generic AI can understand a sentence such as "my delivery still hasn't arrived," but it doesn't automatically know which customer, order, shipment, previous conversation, or support case that statement relates to. Dynamics 365 provides the business context. Customer records, cases, orders, sales leads, financial records, previous conversations, and other connected information allow an agent to understand the situation within the organization's actual business process. This context is what turns general AI capabilities into practical business assistance. ㅤ<br /><br />CUSTOMER INTENT AGENT<br />Customer service provides some of the clearest examples of autonomous agents. The Customer Intent Agent can analyze customer conversations and cases to identify patterns in why customers are contacting an organization. Customer questions continually change as companies launch products, modify services, change delivery partners, or introduce new billing processes. The agent can help identify emerging topics instead of requiring managers to manually analyze hundreds of customer conversations. These insights can help organizations improve self-service experiences, knowledge content, and support processes. ㅤ<br />CASE MANAGEMENT AGENT<br />The Case Management Agent helps with routine activities across the customer service case lifecycle. It can assist with creating cases, updating information, progressing work toward resolution, following up, and...
969 total episodes available
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