Now That I Know

About Now That I Know

Welcome to Now That I Know. We’re Cale (Control Alt Recover) and Mindy Corbett (Revenue Optimization & Intelligence), and we’re stripping away the corporate polish for a reality check on what happens when the blind spots finally vanish. We’re putting absolutely everything on the table (our own personal faceplants, relationship dynamics, and "frequent learning opportunities" included) to talk about the four things that actually dictate our success and our sanity: Our Jobs: Fixing the expensive disasters nobody wants to admit to. We share exactly how we drag dead corporate initiatives out of the graveyard and stop workflows from bleeding cash. Our Spouses: Managing marriage, ego, and ambition under one roof. Specifically, how we've worked in adjacent home offices for over six years and somehow avoided a courtroom. Our Customers: Stopping the habit of treating customer signals and data like a Rorschach test so we can finally face the brutal truths the market is screaming at us. Ourselves: Setting aside our egos, biases, and assumptions while partnering to stand up two brand-new businesses from scratch simultaneously. We are learning as we go and trying to avoid burnout... because who actually reads the manual?! We can't tell you what to expect because we don't know either! Hit subscribe, and let’s find out together.

Publisher

Cale and Mindy Corbett

Category

business · society & culture

Language

en

Explicit

No

First episode

22 Jul 2026

Latest episode

21 Oct 2026

Latest episodes

16 episodes in the feed.

1. 

   21 Oct 2026

   RASH of Puppets

   Three old friends pick up where they left off, covering a Metallica show, Transformers, and how AI turned one of them back into a coder. We get into what AI is actually good for (getting past creative inertia, real-time feedback on code, and finally sorting a lifetime of music), plus why it's only as good as the sources it learns from. Then the talk drifts to rock legends, the session players behind the hits, and why your kids have never heard of half of them. We close with the funniest moments from our podcasting run and what's next. Takeaways AI is best at the tedious work you've been putting off. It makes a surprisingly good programming partner, with instant feedback. What AI learns from matters, so good sources and ethics come first. Great music lasts because of the people behind it, including the session players nobody names. Comedy works when you find a persona that's really yours. Chapters 00:00 Friendship and Transformation 02:59 Transformers and AI Bots 06:04 Using AI to Get Unstuck 09:01 The Metallica Show 11:59 Rock Legends 14:53 AI as a Creative Boost 19:22 AI as a Coding Partner 21:24 Real-Time Feedback 22:28 Breaking Barriers with AI 24:56 Coding Again 26:34 Training AI Responsibly 29:01 The Love Equation 32:54 Why Sources Matter 35:44 Ethics, Stoicism, and AI 40:15 From Vinyl to Playlists 42:21 Letting AI Organize the Music 44:03 Preserving Music with AI 45:34 Icons and Their Legacy 48:26 The Generation Gap in Music 51:06 The Session Players Behind the Hits 55:36 Looking Back on the Podcast 59:30 Comedy and Persona 01:02:07 Favorite Moments 01:04:19 What's Next

2. 

   7 Oct 2026

   My Baby's In Love with Eddie Vedder

   Cale and Mindy discuss the challenges of balancing work and home life while working together. They explore coping mechanisms, communication strategies, and the importance of setting boundaries to maintain a healthy work-life balance. In this conversation, Mindy and Cale discuss the importance of setting personal boundaries, effective communication in partnerships, and finding joy in everyday moments. They share personal anecdotes and insights that highlight the significance of accountability and understanding each other's needs. Takeaways Work-life balance challenges Effective communication strategies Set personal boundaries Communicate effectively with partners Chapters 00:00 Introduction and Light Banter 02:52 Navigating Work-Life Balance 03:52 Coping Mechanisms for Focus 07:12 The Red, Yellow, Green System 12:01 Setting Boundaries in Work 19:42 Pro Tips for Better Work Habits 21:40 Coffee Habits and Boundaries 22:56 Public Accountability and Confessions 25:01 Understanding Needs in Partnerships 26:58 The Importance of Communication 28:29 Finding Joy in Small Moments 29:59 Sharing Positive Experiences 31:49 Life Lessons from Animals 34:07 Celebrating Life's Simple Joys

3. 

   2 Oct 2026

   ROI Demo 90 Day Custom Roadmap

   Mindy Reviews ROI's 90-Day Roadmap, the ROI Calculator, the Revenue Health Assessment, and how these and ROI's other tools can help you get control of your revenue cycle. Takeaways Importance of understanding the gaps in your RCM processes How to use the 90-Day Roadmap Calculating Your ROI The Revenue Health Assessment Chapters 00:00 The 90-Day Roadmap 02:10 Your Personalized Revenue Cycle Roadmap (Results) 06:50 Calculate your ROI 08:37 The Revenue Health Assessment Links: Revenue Optimization & Intelligence - 90 Day Action Plan (https://www.roithatworks.com/action-plan.php) Revenue Optimization & Intelligence - ROI Calculator (https://www.roithatworks.com/roi-calculator.html) Revenue Optimization & Intelligence - Revenue Health Assessment (https://www.roithatworks.com/assessment.html) mindy@roithatworks.com (mailto:mindy@roithatworks.com)

4. 

   2 Oct 2026

   ROI Demo Denials Cost Calculator and Denials Triage

   The conversation delves into the financial impact of claim denials on healthcare practices, highlighting significant losses and recovery challenges. It emphasizes the importance of understanding denial rates and implementing strategies to mitigate these financial risks. Takeaways Claim denials lead to significant losses What recovery looks like Chapters 00:00 The Financial Impact of Claim Denials Links Revenue Optimization & Intelligence - Denial Cost Calculator (https://www.roithatworks.com/tools/denial-cost-calculator/) Revenue Optimization & Intelligence - Denials Triage Diagnostic (https://www.roithatworks.com/tools/denial-triage-diagnostic/) mindy@roithatworks.com (mailto:mindy@roithatworks.com)

5. 

   2 Oct 2026

   ROI Demo EDI Intelligence Lab Part 2

   In this demo, Mindy discusses various CARC codes related to healthcare billing and denials, providing insights into their meanings and implications for billing practices. She emphasizes the importance of understanding payer policies, documentation requirements, and prevention strategies to effectively manage denials. Takeaways Strategies for managing denials Appeal and prevention strategies Chapters 00:00 Introduction to CARC Codes 02:45 Navigating Denials: CARC 49 and 197 05:04 Understanding CARC 50 and 252 07:49 Resources for Managing Denials and Appeals Links Revenue Optimization & Intelligence - EDI Intelligence Lab (https://www.roithatworks.com/index.html#lab) mindy@roithatworks.com (mailto:mindy@roithatworks.com)

6. 

   2 Oct 2026

   ROI Demo EDI Intelligence Lab Part 1

   In this conversation, Mindy provides a detailed demonstration of the EDI Code Intelligence Lab on her website, ROI That Works, focusing on specific Claim Adjustment Reason Codes (CARC) and their implications for revenue optimization in healthcare billing. She emphasizes the importance of understanding adjustment and remark codes to effectively manage denials and improve billing processes. Takeaways Understanding EDI codes is crucial Remark codes provide essential insights Chapters 00:00 Introduction to EDI Code Intelligence Lab 02:53 Exploring Key Cart Codes 06:11 Deep Dive into CARC Codes 08:58 Navigating Vague Denials: CARC 16 Links Revenue Optimization & Intelligence - EDI Intelligence Lab (https://www.roithatworks.com/index.html#lab) mindy@roithatworks.com (mailto:mindy@roithatworks.com)

7. 

   1 Oct 2026

   Spirit of Omaha: Rush, Mr. Big, and Running a Company With Your Spouse

   Cale and Mindy Corbett share personal anecdotes about their experiences at concerts, particularly focusing on their encounters with the band Rush and the opening act Mr. Big. They transition into discussing their professional relationship as business partners and how they navigate communication and conflict resolution in their dual roles as spouses and colleagues. The conversation explores the dynamics of collaboration and communication between Cale and Mindy Corbett, focusing on their strengths and weaknesses as partners in both business and personal life. They discuss the importance of recognizing each other's capabilities, setting boundaries, and the challenges of working from home together. Takeaways Concert experiences shape memories Balancing personal and professional roles Strengths and weaknesses in partnership Importance of setting boundaries Chapters 00:00 Concert Memories and Anecdotes 08:10 Navigating Business and Personal Dynamics 16:37 Navigating Near-Death Experiences 18:46 Understanding Strengths and Weaknesses 19:39 Collaborative Dynamics in Business 24:11 Communication Challenges and Solutions 28:21 Setting Boundaries in Work and Home Life 31:25 Visual Signals for Communication

8. 

   24 Sept 2026

   Career Inflection Points & Finding Purpose

   The episode features the rest of the conversation between Cale Corbett and Terry Hale, covering topics such career transitions, learning opportunities, and inflection points. It emphasizes the importance of making decisions, inspiring others, and recognizing opportunities for growth and development. The discussion also touches on the overlap of skills and disciplines in different career paths, as well as the impact of inflection points on career trajectories. The discussion also explores historical parallels and the significance of self-improvement within a community. Takeaways Recognizing inflection points Overlap of skills and disciplines Importance of making decisions Inspiring others Leadership involves making decisions that impact the team and the organization. Recognition and validation from team members can have a lasting impact on leadership decisions. Building a supportive community can provide purpose, direction, and a sense of normalcy during professional transitions.

9. 

   24 Sept 2026

   Leadership, Team Trust & Psychological Safety

   The conversation covers a range of topics, including the initial meeting between Cale and Terry, Terry's professional background, his experience with Oracle, and his leadership roles at Target. The discussion also delves into the importance of leadership, psychological safety, and the value of documenting processes and procedures. The conversation covers topics related to leadership, career transitions, inflection points, and the overlap of different disciplines. It also delves into the concept of memes and the impact of inflection points on decision-making. The conversation covers topics such as decision-making, team building, talent retention, and the impact of organizational changes on individuals. It also delves into the importance of recognizing and supporting team members, the challenges of outsourcing, and the value of building a supportive community. Takeaways Leadership and psychological safety are crucial for effective team dynamics. Documenting processes and procedures is essential for creating a consistent and repeatable experience for customers and team members. Leadership extends beyond authority and can be demonstrated through influence, thought leadership, and setting an example. Career transitions often involve learning new skills and adapting to new roles, requiring a willingness to learn and a proactive approach to opportunities. Inflection points in one's career or life signal the need for a decision, and making a choice is crucial to avoid being pushed down a path by external forces. The concept of memes, as discussed in the conversation, highlights the universal applicability of certain principles and the commonality of certain mechanisms across different disciplines. Decision-making impact Talent retention Building a supportive community

10. 

    16 Sept 2026

    Three Finger Salute?

    Cale discusses the concept of Control Alt Recover, its origins, and its application in helping B2B SaaS organizations overcome strategy blockers and scale successfully. He outlines the patterns and signals that indicate strategy blockers and explains the environmental and mechanical factors that contribute to organizational friction and delays. Cale also shares the three paths through which clients engage with him and the unique approach he takes to help organizations recover and grow. Takeaways Control Alt Recover: A strategic approach to help B2B SaaS organizations overcome strategy blockers and scale successfully. Identifying Signals: Recognizing patterns and signals that indicate strategy blockers and organizational friction. Chapters 00:00 Introduction to Control Alt Recover 02:06 Signals of Strategy Blockers 05:23 Environmental and Mechanical Factors 11:01 Engaging with Clients 14:53 Leadership Operating System 15:22 Unique Approach to Recovery

11. 

    2 Sept 2026

    This Episode Sucks

    The conversation begins with an introduction and humorous anecdotes, leading into a discussion about the impact of denials in healthcare. This is followed by an exploration of the denials cost calculator, the financial impact of denials, root cause analysis, recovery potential, and challenges in obtaining accurate denials data. The conversation covers the implementation of a denials cost calculator and a denials triage service, both aimed at helping healthcare practices recover lost revenue. The denials cost calculator provides insights into the financial impact of denials, while the denials triage service offers a consulting solution to address denials and revenue recovery. Takeaways Denials in healthcare have a significant financial and time impact Understanding the denials cost and recovery potential is crucial for healthcare practices Denials cost calculator Denials triage service Chapters 00:00 Introduction and Humorous Anecdotes 04:25 The Impact of Denials in Healthcare 06:12 The Denials Cost Calculator 07:54 The Financial Impact of Denials 12:47 Root Cause Analysis and Recovery Potential 18:28 Challenges in Obtaining Accurate Denials Data 21:18 Denials Cost Calculator 22:29 Denials Triage Service

12. 

    27 Aug 2026

    Welcome to the Jungle: Navigating the Cross-Functional Matrix Org

    Cale flies solo in this episode and walks through a high-level version of what he calls his leadership field guide. The focus is practical leadership: how to recover stalled initiatives, develop people, handle dependencies, protect resources, adapt to change, and stay effective in the AI era. He closes by emphasizing a leadership style built on listening, judgment, and reading the room rather than forcing control.

13. 

    19 Aug 2026

    Oh the Humanity! (in the loop)

    The conversation delves into the use of AI in revenue cycle management (RCM) and the importance of human involvement in the process. It also explores the impact of AI on business operations and the need for strategic governance. Takeaways Human involvement is crucial at every stage, from the beginning to the end. AI can be effectively used to automate repetitive tasks, predict outcomes, and optimize workflows, but it should be used as a tool and not allowed to work against human decision-making. The implementation of AI in business operations requires strategic governance and careful consideration of potential pitfalls. Chapters 00:00 The Role of Human Involvement in RCM 03:00 Impact of AI on Denials and Revenue Leakage 05:27 Preventing Denials with AI 08:29 Integrating AI into RCM Workflows 15:38 Significance of Data Governance and Protection in AI 31:19 AI in Data Processing and Healthcare 33:13 The Role of Human Oversight in AI Implementation 36:06 Pitfalls of AI-Driven Automation 39:30 Impact of AI on Business Operations

14. 

    10 Aug 2026

    Smells Like Team Spirit: Leading Across the Generational Divide

    The conversation explores the challenges of leadership, team dynamics, and effective decision making in a professional setting presented by generational differences. It delves into the importance of self-awareness and the impact of leadership on team performance. Takeaways Self-awareness is crucial for effective leadership. Leaders should aim to build and empower their teams. Chapters 00:00 Leadership and Team Dynamics 00:00 Effective Decision Making

15. 

    31 Jul 2026

    Sacred Cows Make Great Burgers: Hard Truths, Hard Resets, and Real Talk

    In this episode, Cale discusses the origin and concept of his business, Control Alt Recover. He explains the Courage and Clarity Framework and emphasizes the importance of influence and relationships in business success. The conversation delves into the topics of dealing with sacred cows, having courage and clarity in conversations, and the approach to teaching and mentoring. Takeaways Business Frameworks Influence and Relationships Courage and clarity Addressing sacred cows Chapters 00:00 Introduction to Cale's Business 01:03 The Origin of Control Alt Recover 03:23 The Concept of Control Alt Recover 15:48 The Courage and Clarity Framework 22:23 Influence and Relationships in Business 26:24 Dealing with Sacred Cows 27:23 Courage and Clarity in Conversations 38:34 Teaching and Mentoring Approach

16. 

    22 Jul 2026

    Under Pressure: Burnout, Late Nights, and Humanizing RCM

    The human side of revenue cycle management, and why it matters. After years of working late nights, dealing with endless denials, and trying to piece together scattered data, I realized something profound: it's not about the numbers. It’s about people. When I built my tool, Revenue Optimization & Intelligence, I was driven by one goal: to make life easier for every healthcare professional stuck in that infinite loop of guesswork. Because behind every denied claim, there’s a human stuck in a loop, all just trying to do their best. This isn’t just software; it’s a human-focused engine that gives providers control, clarity, and time back. And at the core? The understanding that technology should serve us, not replace the human touch. Maybe that’s the point. Worth thinking about.