Whatever You Do Today, Don’t Start A Transformation Programme
The global transformation market will be worth $2,279.4bn by 2025 with the consulting component alone at $44bn.
Who is really winning from transformation? It’s not necessarily going to be you or your customers.
The report mentioned in the podcast is available here.. https://hbr.org/2021/09/the-secret-behind-successful-corporate-transformations?ab=hero-main-text
This episode is also available as a blog post: http://paulitaylor.com/2021/09/17/whatever-you-do-today-dont-start-a-transformation-programme/
16 Sept 2021
The Great Resignation and The Relentless Rise of Work About Work
Work about work: activities that take time away from meaningful work, including communicating about work, searching for information, switching between apps, managing shifting priorities, and chasing the status of work.
How can we reduce it and redesign work for the 21st Century?
This weeks podcast draws on information from a Zapier report
https://zapier.com/blog/report-how-office-workers-spend-time/
and a piece from Stowe Boyd
https://www.workfutures.io/p/the-ideal-worker-is-all-work-all?token=eyJ1c2VyX2lkIjoxNjQzMjI3NCwicG9zdF9pZCI6MzY2MDcwOTcsIl8iOiJidnp0WiIsImlhdCI6MTYyODYxOTU0NCwiZXhwIjoxNjI4NjIzMTQ0LCJpc3MiOiJwdWItMTYiLCJzdWIiOiJwb3N0LXJlYWN0aW9uIn0.F0WZ_br_VZTbyivITvi2YeDqqQR62EJm27-Jo_CTIDE
This episode is also available as a blog post: http://paulitaylor.com/2021/09/11/the-great-resignation-and-the-relentless-rise-of-work-about-work/
8 Sept 2021
Poor Service Isn’t Always An Accident. It’s Often By Design
In markets without much competition, organisations can deliver bad service not because of poor design and management, but simply because they can.
The Twitter thread we discuss by Ben P. Taylor (@antlerboy) in the pod is available here. https://twitter.com/antlerboy/status/1433070351953575940?s=20
This episode is also available as a blog post: http://paulitaylor.com/2021/09/03/poor-service-isnt-always-an-accident-its-by-design/
1 Sept 2021
The People Vs The System – and Why The People Rarely Win
Who causes the problems where you work? The people, or the system itself? What if we overstate the effect of the people in our organisations whilst ignoring the more complex and systemic issues that influence how they perform or behave?
Thanks to the 'flowchainsensai' Bob Marshall for sending me his post on this that I quote from in the podcast. https://flowchainsensei.wordpress.com/2013/11/15/the-people-vs-system-conundrum/. This is a recommended blog
As is my own! Which you can get at http://paulitaylor.com/2021/08/27/the-people-vs-the-system-and-why-the-people-rarely-win/ published every Friday with a pod version the following Wednesday
26 Aug 2021
How Do You Solve A Problem Like The NHS?
Perhaps it’s time for the NHS to focus employees on becoming better localised problem solvers who can work on existing real-world issues that staff and patients face every day?
Thanks to Wendy Lansdown for providing this link to the health system of Costa Rica (https://www.newyorker.com/magazine/2021/08/30/costa-ricans-live-longer-than-us-whats-the-secret?utm_source=twitter&mbid=social_twitter&utm_brand=tny&utm_medium=social&utm_social-type=owned) that I discuss at the end of the episode.
This episode is also available as a blog post: http://paulitaylor.com/2021/08/20/how-do-you-solve-a-problem-like-the-nhs/
26 Aug 2021
The Hawthorne Effect: Why Employers Need To Be Cautious In Post-Pandemic Planning
In lockdown you can’t really experiment as people have constraints. There are too many variables at play. But now we have the opportunity to test out the best of multiple worlds; home, roam, office, wherever.
This episode is also available as a blog post: http://paulitaylor.com/2021/08/13/the-hawthorne-effect-why-employers-need-to-be-cautious-in-post-pandemic-planning/
17 Aug 2021
The Difference Between Good And Bad Organisations
There’s a fallout to the line of thinking that we all must be perfect.
In reality, both ‘mostly good’ and ‘mostly bad’ organisations make mistakes, but the mostly good ones are better at learning from them.
This episode is also available as a blog post: http://paulitaylor.com/2021/07/30/the-difference-between-good-and-bad-organisations/
3 Aug 2021
Moving From ‘Big Change That Rarely Happens’ To ‘Small Change That Always Does’
We’re obsessed with big change, but what if we’re underestimating the power of the small changes that lie more easily within our reach?
This episode is also available as a blog post: http://paulitaylor.com/2021/07/16/moving-from-big-change-that-rarely-happens-to-small-change-that-always-does/
3 Aug 2021
Turn Your Company Into A Problem Solving Machine
Einstein believed the quality of the solution you generate is in direct proportion to your ability to identify the problem you hope to solve.
If you jump straight to answers you can miss the root cause entirely and embark on silver bullet solutions to the wrong problem. Your first idea really could be the worst idea.
This episode is also available as a blog post: http://paulitaylor.com/2021/07/09/turn-your-company-into-a-problem-solving-machine/
16 Jul 2021
Remote Work Is Always Efficient But Efficient Isn’t Always Effective
Is face to face collaboration really better than remote online workshops? We discuss
This episode is also available as a blog post: http://paulitaylor.com/2021/07/02/remote-work-is-always-efficient-but-efficient-isnt-always-effective/
14 Jul 2021
How Do We Emerge From a State of Fear?
Fear has been used as a motivator during the Covid pandemic, to keep us safe and to keep us scared. Did we go too far and was this nudge more of a shove?
This episode is also available as a blog post: http://paulitaylor.com/2021/06/25/how-do-we-emerge-from-a-state-of-fear/
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