Podcast thumbnail for Outsourcing Show

Outsourcing Show

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by Ameya Damle

4 episodes
Updated Daily
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Podcast Overview

This podcast is dedicated to small-mid size businesses around the world who are looking to expand their business. Outsourcing gives an edge to these businesses by taking the advantage of international workforce. It helps companies to improve the top and bottom lines in long term. Outsourcing routine activities helps companies to outperform financially, improve customer satisfaction, and gain scalability. In this podcast, I cover all topics related to outsourcing, its advantages, and best practices.

Language

🇺🇲

Publishing Since

7/16/2020

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Recent Episodes

Episode thumbnail for How to avoid scam in call center business | Ameya Damle

July 8, 2022

How to avoid scam in call center business | Ameya Damle

<p>In this video, Sunny from New Jersey, USA have asked interesting questions about call center scams and how to avoid them. Call center scams happens when startup owners are looking for quick ways to get clients through agents and brokers. If you are a US citizen then there is a better way to get genuine clients through companies like Arise. &nbsp;&nbsp;It is recommended to always get a legal opinion before signing any client contracts and do the verification through credit agencies like Dun and Bradstreet, compunet. I always advice to invest in marketing and sales than wasting in in brokers or agents to avoid scams. &nbsp;&nbsp;&nbsp;&nbsp;</p> <p><br></p> <p>Contents of this video &nbsp;▬▬▬▬▬▬▬▬▬▬ &nbsp;0:00​ - Intro 0:42​ - Call Center Scam 2:45​ - Call Center Broker &nbsp;6:16 - How to avoid call center scam &nbsp;&nbsp;</p> <p><br></p> <p>IMPORTANT LINKS - &nbsp;&nbsp;Looking for my support? - &nbsp;Visit https://www.offshoringconsultant.com/ &nbsp;WhatsApp on +91 9511841495 &nbsp;&nbsp;Subscribe to Ameya's youtube - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA &nbsp;&nbsp;Channel membership - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA/join &nbsp;&nbsp;Follow Ameya's Linkedin profile - &nbsp;https://www.linkedin.com/in/iameyadamle/ &nbsp;&nbsp;Follow Ameya's Facebook page - &nbsp;https://www.facebook.com/iameyadamle/?view_public_for=107962157534110 Follow Ameya's Twitter - https://twitter.com/iameyadamle &nbsp;&nbsp;Follow Ameya's Instagram - https://www.instagram.com/iameyadamle/&nbsp;</p> <p><br></p> <p>About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something. You can also find his other social media accounts with handle @iameyadamle or #iameyadamle</p>

Episode thumbnail for 11 Most important questions in call center business | Call centre small business

February 23, 2021

11 Most important questions in call center business | Call centre small business

<p>Watch the most important 11 questions before setting up your call center business. In this video, I have answered most important questions asked by Stacey who is setting up a call centre for small business.&nbsp;</p> <p><br></p> <p>His questions include-&nbsp;</p> <p><br></p> <p>Topic: Legalities</p> <p><br></p> <p>1. In order to remain compliant with US laws in regards to our US-based company subcontracting offshore or overseas Call Centers to fulfil our contracts, what all documents do we need to remain Compliant here in the US and what filing requirements must we complete for taxes for outsourcing overseas?</p> <p><br></p> <p>Topic: Pay</p> <p><br></p> <p>2. What does BPO clients usually pay per outsourced call centre contract? Is it anywhere between $12-$20USD per hour?</p> <p><br></p> <p>3. How often do clients usually pay?</p> <p><br></p> <p>4. Does clients pay upfront after awarding the contract or after work is completed by the hour?</p> <p><br></p> <p>Topic: Securing International Clients</p> <p><br></p> <p>5. How can we secure clients that allow us to hire overseas call centers to fulfil our customer service contracts?&nbsp;</p> <p><br></p> <p>6. Are we able to purchase a list of international clients from you? Do you teach us step by step how to get approved?</p> <p><br></p> <p>7. How long does it usually take to secure a client if your business is up and running?</p> <p><br></p> <p>8. What do clients require in order for us to get approved for a contract?</p> <p><br></p> <p>9. Does clients provide the training modules? Or do we as a company create our own?</p> <p><br></p> <p>10. What customer service client industry has the most simple and easy to learn training but has consistent and steady hours available?</p> <p><br></p> <p>11. What are the top 5-10 industries that you recommend for obtaining call center contracts?</p> <p><br></p> <p>#CallCenterBusiness #CallCentreSmallBusiness #CallCentre #CallCenter</p> <p><br></p> <p>IMPORTANT LINKS -&nbsp;</p> <p><br></p> <p>Join - Client acquisition program - https://ameya-s-school-bef0.thinkific.com/courses/ClientAcquisition</p> <p><br></p> <p>Join - Call Center executive program - https://ameya-s-school-bef0.thinkific.com/courses/Executive-Program</p> <p><br></p> <p>Contact Ameya on Whatsapp +91 9511 841 495&nbsp;</p> <p><br></p> <p>Subscribe to Ameya's youtube - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA&nbsp;</p> <p><br></p> <p>Follow Ameya's Linkedin profile - &nbsp;https://www.linkedin.com/in/iameyadamle/&nbsp;</p> <p><br></p> <p>Follow Ameya's Facebook page - &nbsp;https://www.facebook.com/iameyadamle/?view_public_for=107962157534110</p> <p><br></p> <p>Follow Ameya's Twitter - https://twitter.com/iameyadamle&nbsp;</p> <p><br></p> <p>Follow Ameya's Instagram - https://www.instagram.com/iameyadamle/</p> <p><br></p> <p>About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something. You can also find his other social media accounts with handle @iameyadamle or #iameyadamle</p>

Episode thumbnail for Outsourcing to Jamaica | Telerock BPO | Ameya Damle

July 28, 2020

Outsourcing to Jamaica | Telerock BPO | Ameya Damle

<p>Are you thinking to outsource some functions to a BPO partner? Consider Jamaica as the next destination for your needs. Our team did an in-depth study of the service providers in Jamaica and found out an exceptionally great partner for BPO needs. The company name is Telerock BPO.&nbsp;</p> <p><br></p> <p>There are significant advantages to the businesses having a reliable BPO partner. These advantages include cost-effectiveness, focus on your business, improved productivity, and access to technology.&nbsp;</p> <p><br></p> <p>For American businesses, Jamaica is becoming the favorite destination to nearshore their business operations. Now if you are thinking of outsourcing your work, there are plenty of things you need to look for to find a reliable BPO partner. Your main focus needs to be on infrastructure and organization culture.&nbsp;</p> <p><br></p> <p>TeleRock BPO is a 14,000 sq. ft. Contact Center Facility in Kingston. They have 400 seat capacity, backup generators, UPS systems, backup servers and reliable fiber optic infrastructure. The biggest thing what we liked about TeleRock BPO is their company culture.&nbsp;</p> <p><br></p> <p>If you are thinking to outsource some work to a reliable BPO partner, we recommend considering #Jamaica as a great destination and #TelerockBPO as a service partner.&nbsp;</p> <p><br></p> <p>IMPORTANT LINKS -&nbsp;</p> <p><br></p> <p>Telerock BPO - https://www.telerockbpo.com</p> <p><br></p> <p>Join - Call Center executive program - https://ameya-s-school-bef0.thinkific.com</p> <p><br></p> <p>Contact Ameya on Whatsapp +91 9511 841 495&nbsp;</p> <p><br></p> <p>Subscribe to Ameya's youtube - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA&nbsp;</p> <p><br></p> <p>Follow Ameya's Linkedin profile - &nbsp;https://www.linkedin.com/in/iameyadamle/&nbsp;</p> <p><br></p> <p>Follow Ameya's Facebook page - &nbsp;https://www.facebook.com/iameyadamle/?view_public_for=107962157534110</p> <p><br></p> <p>Follow Ameya's Twitter - https://twitter.com/iameyadamle&nbsp;</p> <p><br></p> <p>Follow Ameya's Instagram - https://www.instagram.com/iameyadamle/</p> <p><br></p> <p>About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something.</p>

4 total episodes available

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Frequently asked questions

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What is Outsourcing Show?

This podcast is dedicated to small-mid size businesses around the world who are looking to expand their business. Outsourcing gives an edge to these businesses by taking the advantage of international workforce. It helps companies to improve the top and bottom lines in long term. Outsourcing routine activities helps companies to outperform financially, improve customer satisfaction, and gain scalability.

In this podcast, I cover all topics related to outsourcing, its advantages, and best practices.

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Information about guest appearances is not available.

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