“Same but Different” series aims to show what national cultures have in common and what makes them different and how both the similarities and differences influence the way we do business.
Same but Different - Ep 14 - MX & CO & CL - How to build relationships and communicate thru food, humor & non-verbally
𝐂𝐨-𝐡𝐨𝐬𝐭𝐬:
Lesia Yatsiuk, Communication Consultant,
Alejandra Alvarez Correa, English Teacher
Vesela Koeva, English Teacher
We often hear people speaking about Latin America, referring to Mexico, Colombia, and Chile and not always differentiating between them. If you’d like to learn more about them, listen to our experiences in this episode that uncover the similarities and differences of the three cultures.
𝐖𝐞 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧:
🎤 the structure that people follow in the workplace and how it impacts the conversation dynamics
🎤 what stands behind people’s motivation in the three cultures and what drives people in the workplace
🎤 people’s views of time and how it shows in business and social settings
𝟏:𝟐𝟔 Introduction
𝟓:𝟐𝟖 Manager-Employee relationship
𝟏𝟎:𝟐𝟖 What motivates people at work
𝟏𝟕:𝟑𝟎 The perception of time
26 Feb 2024
Same but Different - Ep 13 - MX & CO & CL - How to create a manager-subordinate bond, approach motivation & treat time
𝐂𝐨-𝐡𝐨𝐬𝐭𝐬:
Lesia Yatsiuk, Communication Consultant,
Alejandra Alvarez Correa, English Teacher
Vesela Koeva, English Teacher
We often hear people speaking about Latin America, referring to Mexico, Colombia, and Chile and not always differentiating between them. If you’d like to learn more about them, listen to our experiences in this episode that uncover the similarities and differences of the three cultures.
𝐖𝐞 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧:
🎤 the structure that people follow in the workplace and how it impacts the conversation dynamics
🎤 what stands behind people’s motivation in the three cultures and what drives people in the workplace
🎤 people’s views of time and how it shows in business and social settings
𝟏:𝟐𝟔 Introduction
𝟓:𝟐𝟖 Manager-Employee relationship
𝟏𝟎:𝟐𝟖 What motivates people at work
𝟏𝟕:𝟑𝟎 The perception of time
30 Nov 2023
Same but Different - Ep12 - How to make small talk, give/receive feedback and introduce change in Ukraine & Romania
Co-hosts: Yuliya Ivanytska & Inessa Vasylyk, Communication Consultants
Working with two countries that are geographically close, you might fall into the trap of thinking that their cultures have nothing but similarities.
In this episode, Yuliia and Inessa discuss some of the differences in communication between Ukraine and Romania based on their observations and interviews with their Ukrainian and Romanian colleagues.
We focus on:
· how making small talk is different in Ukraine and Romania
· how to give and receive negative feedback in both cultures
· how to introduce change
1:47 Introduction
2:21 IT-related statistics
3:48 What to expect when making small talk with Ukrainians?
6:48 How to approach small talk in Romania?
9:52 What kind of feedback to anticipate in Ukraine and Romania?
14:42 How result-oriented are both countries?
16:22 How to introduce change?
30 Nov 2023
Same but Different - Ep11 - Austria & Germany - How to communicate on a project team in Austria and Germany
Co-hosts:
Olha Moroz, Team Lead
Oksana Hera, Communication Consultant
Joining a new team is like opening a new world. With multinational teams, this world is brighter and more diverse.
In this episode of our ‘Same but different’ podcast series, Olha and Oksana discuss some of the elements of project work through the lens of German and Austrian communication preferences.
We focus on:
· how to behave when you are new to the team
· how your responsibilities change in a leading role
· how to balance your workload.
1:21 Introduction
1:58 What to expect of communication in a team
3:16 How to write a meaningful email
4:34 Should you ask for help?
6:06 How to give progress updates
7:40 Handling conflicts as a leader
10:45 Regarding free time
25 Aug 2023
Same but Different - Ep 10 - US&UK - How to avoid communication traps
𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center
Does common language mean common communication culture? In this episode of #SameButDifferent (https://soundcloud.com/tags/SameButDifferent) , we continue exploring the similarities and differences in communication cultures of the U.S. and the UK
We focus on:
💬 The communication principles shared by both cultures
💬Direct and indirect communication
💬 Feedback
𝟬𝟭:𝟮𝟰 Introduction
𝟬𝟭:𝟱𝟰 The communication principles shared by both cultures
𝟬𝟰:𝟬𝟵 Direct vs indirect communication
𝟬𝟵:𝟰𝟵 Feedback
25 Aug 2023
Same but Different - Ep 9 - US & UK - How to elevate your working relationships
C𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center
Does common language mean common communication culture? In this episode of #SameButDifferent (https://soundcloud.com/tags/SameButDifferent) we’re exploring the similarities and differences in communication cultures of the U.S. and the UK
We focus on:
🔍The importance of making small talk
🔍Communication at work and using humor in it
🔍Self-promotion
𝟬𝟭:𝟰𝟰 Introduction
𝟬𝟱:𝟬𝟱 Small talk
𝟭𝟬:𝟰𝟴 Humor in business of communication
𝟭𝟭:𝟰𝟲 Self-promotion
12 Jul 2023
Same but Different - Ep 8 - China & India - How to win trust, respect, and negotiations with customers
𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:
Tetyana Hrynovetska, Communication Consultants Team Manager
Yuliia Zabolotna, 4Cs Competence Manager
Khrystyna Hural, 4Cs Learning Solutions Architect
The last episode of the #SamebutDifferent (https://soundcloud.com/tags/SamebutDifferent) series to uncover the aspects of Chinese and Indian cultures. However, this time we will discuss customer-centric communication – namely, dos and don’ts around dealing with Indian and Chinese customers across all stages of collaboration.
In this episode, we focus on:
🎯expectations & attitude of Indian & Chinese customers towards their vendors
🎯negotiations
🎯efficient communication with Indian & Chinese clients
𝟬𝟭:𝟭𝟬 Introduction
𝟬𝟭:𝟱𝟲 Who is meant by a customer in the Indian & Chinese environment
𝟬𝟯:𝟮𝟬 Customer's expectations towards their vendors
𝟬𝟰:𝟱𝟬 Negotiating process
𝟬𝟲:𝟭𝟯 Aspects of cooperation with Indians & Chinese customers
𝟭𝟬:𝟰𝟳 Factors that influence communication styles
𝟭𝟰:𝟮𝟱 Dealing with arguments
𝟭𝟳:𝟰𝟵 Final word
11 Jul 2023
Same but Different - Ep 7 - China & India - How to get things done
𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:
Tetyana Hrynovetska, Communication Consultants Team Manager Yuliia Zabolotna, 4Cs Competence Manager
Khrystyna Hural, 4Cs Learning Solutions Architect
In this episode of #SamebutDifferent (https://soundcloud.com/tags/SamebutDifferent) series, we continue exploring Chinese and Indian cultures. This time we’ll discuss the insights on how to make the most of communication with Indians and Chinese.
In this episode, we focus on:
🧩indirect style of communication
🧩the ‘save face’ principle
🧩key factors of building successful relationships
🧩 how to manage conflicts and give feedback
𝟬𝟭:𝟬𝟵 Introduction
𝟬𝟭:𝟯𝟬 How indirect communication works
𝟬𝟰:𝟯𝟬 Building relationships
𝟭𝟭:𝟯𝟯 Small talk with Chinese and Indians
𝟭𝟯:𝟭𝟳 How to manage conflicts
𝟭𝟳:𝟭𝟯 Giving feedback
𝟭𝟴:𝟱𝟱 Final word
11 Jul 2023
Same but Different - Ep 6 - China & India - How to stay respectful and navigate competitiveness
𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:
Tetyana Hrynovetska, Communication Consultants Team Manager
Yuliia Zabolotna, 4Cs Competence Manager
Khrystyna Hural, 4Cs Learning Solutions Architect
In this episode of #SamebutDifferent (https://soundcloud.com/tags/SamebutDifferent) series we are discussing what shapes two of the most ancient and at times most misinterpreted Asian cultures. Let's look into what unites them and makes them stand apart.
In this episode, we focus on:
💡how family shapes the culture
💡hierarchy and how it manifests in these cultures
💡 how Chinese and Indians demonstrate their competitiveness
𝟬𝟭:𝟯𝟮 Introduction
𝟬𝟰:𝟭𝟭 Family & the part it plays in shaping cultures
𝟬𝟴:𝟰𝟰 Relationships between a manager and subordinates
𝟭𝟯:𝟭𝟮 How Indians & Chinese demonstrate their ambitions and competitiveness
𝟭𝟴:𝟬𝟬 Final word
10 Jul 2023
Same but Different - Ep 5 - Denmark & US - How to earn trust, give feedback, and find solutions
𝗛𝗼𝘀𝘁: Yuliana Yuriy, Associate Trainer, Senior English Teacher, Culture Enthusiast
𝗚𝘂𝗲𝘀𝘁: Natalia Hordiienko, Senior Project Manager
In this episode of our ‘Same but Different’ podcast series, Nataliia Hordiienko shares her insights into the specifics of cooperation with Swedish and Danish counterparts, illustrating by her hands-on experience how building intercultural intelligence could make all the difference.
We focus on:
✏️How delivering on your commitment leads to stronger relationships;
✏️How stability and consensus are seen in the workplace;
✏️How quality of the end-product and speed of delivery are prioritized by the Nordic and American partners;
✏️How the form of giving feedback could be misleading.
𝟬𝟭:𝟰𝟴 Introducing the topic and the speakers
𝟬𝟮:𝟱𝟲 Humbleness in Danish society
𝟬𝟯:𝟯𝟯 Associations with Swedish culture: hygge and fika
𝟬𝟰:𝟮𝟭 Stability in the workplace: loyalty of the specialists and ordering a cake in Denmark
𝟬𝟱:𝟯𝟵 The importance of consensus: no pressure
𝟬𝟲:𝟭𝟵 The release schedule, SCRUM and time-to-market for the Americans and the Nordic
𝟬𝟳:𝟰𝟭 Stability in technical solutions: SVN, meeting setup rules, sustainability
𝟬𝟵:𝟬𝟵 How to build trustful relationships with Nordic clients
𝟭𝟬:𝟱𝟱 How considering the opinion of every engineer influences the development process
𝟭𝟭:𝟱𝟮 How to give and receive feedback
𝟭𝟯:𝟱𝟱 The importance of communication
𝟭𝟰:𝟭𝟱 Three final tips from our guest speakers
10 Jul 2023
Same but Different - Ep 4 - Czechia & Israel - How to build trust, and maintain work-life balance
𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center
In this podcast of the series 𝘚𝘢𝘮𝘦, 𝘣𝘶𝘵 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵 we're talking about the two countries which seemingly have nothing in common: Israel and the Czech Republic. Let's explore their similarities and differences in today's episode!
We focus on:
🔍how to build trust with the representatives of each country if you have to work together
🔍how they see leadership
🔍how to understand their approach to work-life balance
𝟬𝟭:𝟰𝟮 Introduction
𝟬𝟮:𝟮𝟱 General facts about Israel and Czechia
𝟬𝟰:𝟭𝟱 Building trust
𝟬𝟳:𝟯𝟱 Effective cooperation
𝟭𝟬:𝟮𝟰 Taking initiative
𝟭𝟱:𝟯𝟴 Leadership and Decision-making Czechia & Israel
𝟮𝟭:𝟯𝟱 Approaching work-life balance
27 Jun 2023
Same but Different - Ep 3 – Germany & Switzerland - How efficiency, feedback, and conflicts are viewed
𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Olha Moroz, Team Lead
Kate Ohbaidze, Cross Cultural Communication Center Associate Director
Germany and Switzerland may share a border, but they offer quite a few contrasts that extend far beyond geography. We will uncover the stories and experiences that have shaped our understanding of cultural values in these countries.
We focus on:
🖇how to effectively introduce yourself
🖇how to receive feedback
🖇how not to seem passive and deal with interruptions or conflicts
𝟬𝟭:𝟮𝟲 Hello from co-hosts
𝟬𝟮:𝟭𝟱 Introductions in both countries
𝟬𝟰:𝟰𝟱 Attitudes to newcomers in Switzerland
𝟬𝟱:𝟬𝟯 3 tips on getting around in Switzerland
𝟬𝟳:𝟭𝟬 Feedback in Germany
𝟬𝟴:𝟯𝟴 “Micromanagement” or just suggestions to improve in Germany
𝟬𝟵:𝟱𝟰 The non-confrontational Swiss
27 Jun 2023
Same but Different - Ep 2 - Germany & Austria - How to hone your communication skills
𝗛𝗼𝘀𝘁: Oksana Hera, Communication Consultant
𝗚𝘂𝗲𝘀𝘁: Olha Moroz, Team Lead
Working across cultures requires a range of skills, as we need to navigate the seemingly similar attitudes to work and life.
In this episode of our ‘Same but different’ podcast series, Olha Moroz shares some of her insights on how we can best prepare to work with partners and colleagues from Germany and Austria.
We focus on:
📌 how understanding of punctuality may influence our day-to-day routine
📌 how straightforward our conversations can get
📌how essential good relationships are for fruitful cooperation.
𝟬𝟭:𝟮𝟲 Introducing the guest
𝟬𝟮:𝟱𝟱 How does communication work?
𝟬𝟱:𝟯𝟰 What does it mean to be punctual?
𝟬𝟳:𝟭𝟵 Was it really an argument?
𝟭𝟬:𝟱𝟵 What about feedback?
𝟭𝟮:𝟱𝟰 Where to find your ‘Vitamin B’?
𝟭𝟳:𝟯𝟰 What to do after all?
1 Jun 2023
Same but Different - Ep 1 - Middle East - How to understand culture and build partnerships with your clients
𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Liubov Muntian, Lead Educator,
Ruslana Korobeinikova, Communication Consultant
In this episode, Liubov Muntian and Ruslana Korobeinikova share their results of Middle East Culture research and their experience of working with UAE, Qatar, and Saudi Arabia, as well as reveal a few tricks for the communication to go smoother.
We focus on:
🎤 how to manage the differences between your way of doing things and the one that your Emirati, Qatari and Saudi colleagues demonstrate based on their values
🎤what we should pay attention to having negotiations with teams from the Middle East
🎤 what can help you build trust and partnership with your clients from UAE, Qatar, and Saudi Arabia
Learn about this and much more in the recent culture podcast series of #Same_but_Different (https://soundcloud.com/tags/Same_but_Different)
𝟬𝟬:𝟰𝟲 Introducing the speakers
𝟬𝟮:𝟮𝟴 What's the role of diversity in Middle East cultures?
𝟬𝟰:𝟭𝟳 How to build trust, show respect and establish communication in Saudi Arabia?
𝟬𝟴:𝟮𝟮 What are common misconceptions about Saudi rules and restrictions?
𝟭𝟭:𝟭𝟬 What's the influence of time on the way the work is organized?
𝟭𝟯:𝟮𝟴 How to negotiate in everyday work?
𝟭𝟲:𝟱𝟲 How to build relationships with Emirati and Qatari colleagues?
𝟭𝟵:𝟬𝟴 What about hierarchy and decision-making?
𝟮𝟬:𝟮𝟬 What to pay attention to after all?
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