Tina Banerjee, co-founder of Userpeek, talks to some of the world's most interesting people in the fields of user experience, SaaS, digital business and marketing about how to design and drive the best and most successful products and business models.
UPT#6: Sven Engelmann Co-Founder and COO at OMQ about AI in CS/CX scenarios, the "OMQ 100% Project" and meta models of language in artificial intelligence
Tina Banerjee, co-founder of Userpeek, interviews Sven Engelmann of OMQ on topics such as the role of artificial intelligence in customer service scenarios, OMQ's "100% Project" and language meta models in the AI context. Sven Engelmann is Co-Founder and COO of the Berlin based company OMQ which offers AI-driven technology (chatbots) for the CS and CX segment.
25 Jan 2021
UPT#5: Alice Ruddigkeit, UX Researcher & Urban Mobility Detective at TIER Mobility about user research for micro e-mobility, innovation research and hardware UX testing
Tina Banerjee, co-founder of Userpeek, interviews Alice Ruddigkeit of TIER Mobility on topics such as user research in the e-mobility sector, innovation research and how to test the usability and user experience of hardware products. Alice Ruddigkeit works as a UX researcher and "Urban Mobility Detective" for one of the leading e-scooter rental companies.
16 Dec 2020
UPT#4: Tim Schneidermeier, Director of User-Centred Innovation at Diffferent talks about killer apps in IoT, the future of AI in UX and automated design systems
Tina Banerjee, co-founder of Userpeek, talks with Tim Schneidermeier of Diffferent, a strategy and design consultancy in Berlin, Germany. As Director of User-Centred Innovation, Tim helps companies discover, understand and translate human needs into innovative products, services and outstanding experiences.
16 Dec 2020
UPT#3: Thomas Biedermann of SAP AppHaus talking about design thinking, AI waste reduction and UX performance
Tina Banerjee talks to Thomas Biedermann, Strategic Design Consultant at SAP AppHaus - one of SAPs earliest Innovation Hubs in Heidelberg, Germany. Thomas is helping SAPs clients to create innovative product experiences and become leaders in their industries.
10 Dec 2020
UPT#2: Talking FMCG online retail, UX in eCommerce and the Google HEART framework with Christoph Eikmeier of real.digital
Tina Banerjee talks to Christoph Eikmeier, Lead Product Owner at real.digital (now Kaufland.de) one of Germany's leading FMCG online retailers residing in Cologne, Germany. Christoph is responsible for the product teams shaping the checkout and aftersales processes.
1 Dec 2020
UPT#1: Talking UX, Product Development and Growth with Adeline Lee Chai Suan of AMBOSS
This time Tina talks to Adeline Lee Chai Suan of Amboss in Berlin, Germany. Adeline is a real veteran in the digital business. As an expert for product and growth she has helped many startups like Framer or Clue to bring great products to the market.
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