A monthly podcast that brings you the latest updates on Service Management solutions, software, innovations and interviews with smart people who have smart things to say with information you can use. All in around 30 minutes.
Vivantio Vibe Podcast
Claim This Podcastby Vivantio
10 episodes
Updated Daily
Accepts GuestsHas Sponsors
Podcast Overview
A monthly podcast that brings you the latest updates on Service Management solutions, software, innovations and interviews with smart people who have smart things to say with information you can use. All in around 30 minutes.
Language
🇺🇲
Publishing Since
4/27/2021
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Recent Episodes
April 22, 2022
Interview with SITS22 Speakers on Service Optimization
The Service Desk & IT Support Show is happening 11-12 May 2022 at ExCel, London and this year, we are especially excited as our Chief Operating Officer, Andy Walsh and our Head of Customer Success, Alexis Mackie, will be presenting a special session on "<a href= "https://blog.vivantio.com/vivantio-executives-speaking-at-sits22" target="_blank" rel="noopener">Why Service Optimisation is Vital for your Vision</a>" as part of the educational programme. In this episode of the Vivantio Vibe podcast, Andy and Alexis share some tips from their session including KPIs you need to always consider to improve your service optimisation.
March 22, 2022
Ticketing Tips With Melissa Faletra
<div>Let's face it - TICKETING is the focal point for every service management system. How well you handle service requests can either lead to broken SLAs and upset customers or streamlined processes and happier outcomes. </div> <div> </div> <div>Vivantio's Product Specialist Melissa Faletra visits with Director of Digital Marketing Todd Carruth about the recent Demo Workshop Webinar "Ticketing Tips and Service Optimization" now available on demand.</div> <div> </div> <div>Listen as Todd and Melissa share tips about the on-demand webinar that include onboarding ideas for self-service portals and creating custom workflows. And discover why Melissa's technical background gives here a unique perspective on helping people with software solutions. </div>
February 10, 2022
What To Expect With a Demo or Trial
<p>We've all signed up for a demo or a trial for a software solution but not all companies provide the same amount of support after you fill out that form. Join Vivantio's Director of Digital Marketing Todd Carruth and Software Sales Engineer Mark Walker as they discuss the questions you should ask and what you should expect whether your just a passenger or a driver when it comes to testing a service management solution. </p>
10 total episodes available
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Frequently asked questions
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- What is Vivantio Vibe Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Information about guest appearances is not available.
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