Achieving Frictionless Commerce

About Achieving Frictionless Commerce

Today’s consumers demand frictionless experiences in everything from smooth connections between digital and physical channels, to fulfillment, all the way to a speedy checkout and return process. With technology serving as the engine that powers these engagements, retail IT leaders play a critical role in delivering on those demands. Learn how you can reduce friction at your organization by listening to our 6-part podcast series, “Achieving Frictionless Commerce” with our host, a technology and business analyst, and serial founder, based in Silicon Valley, Jeremiah Owyang. Join Jeremiah as he sits down with IT experts from Vertex, a pioneer in tax technology and automation, to discuss what frictionless commerce means today, how you can discover and overcome roadblocks, and what you should do to prepare for future retail growth.

Publisher

Vertex

Category

business · technology

Language

en

Explicit

No

First episode

31 May 2022

Latest episode

2 Aug 2022

Latest episodes

7 episodes in the feed.

1. 

   2 Aug 2022

   Setup Your Organization Up For Long-term Growth

   Vertex’s Robin Allen and Peter Olanday discuss how IT professionals can successfully set their organization up for long-term growth.

2. 

   26 Jul 2022

   Success Story: eBay Tackles Friction

   Jacqui Van der Leij and Jeremiah Owyang discuss how eBay found a tax solution to reduce friction and adapt to changing regulations.

3. 

   19 Jul 2022

   A Deeper Dive: Reduce Friction with Tax Tech

   Peter Olanday returns to help IT experts understand how tax can play a role in reducing friction, and what can happen if your tax tech isn’t right.

4. 

   12 Jul 2022

   Create a Plan for Frictionless Commerce

   Robin Allen returns to discuss how IT experts can use the information they gathered in their audit to create an appropriate action plan.

5. 

   5 Jul 2022

   Determine How Much Friction You Face

   Robin Allen and Jeremiah Owyang discuss how IT experts can do a health check of their IT ecosystem to determine their organization’s level of friction.

6. 

   28 Jun 2022

   What Frictionless Commerce (Really) Means Today

   Vertex’s Director of Retail Consulting Peter Olanday breaks down what frictionless commerce means today and how tax plays a part.

7. 

   31 May 2022

   Welcome to Achieving Frictionless Commerce

   Welcome to Achieving Frictionless Commerce, a new podcast series from Vertex developed to help IT professionals tackle friction within their organization.

Contact Achieving Frictionless Commerce

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.