ADAverse

About ADAverse

Welcome to the ADAverse Podcast—your hub for all things Automation, Data, and AI. In each episode, we explore the trends and innovations transforming the business landscape, engaging with industry experts, thought leaders, and visionaries at the forefront of the digital revolution. Whether you're a seasoned professional or just curious about how intelligent technologies are reshaping our world, our in-depth conversations, inspiring stories, and actionable insights will empower you to stay ahead of the curve. Tune in, join the conversation, and be part of the future—right here in the ADAverse.

Publisher

Shaun Leisegang

Category

technology

Language

en

Explicit

No

First episode

12 Jan 2020

Latest episode

1 Jun 2026

Latest episodes

2 of 45 episodes have a transcript.

1. 

   1 Jun 2026TRANSCRIPT

   Episode 008: The AI-Powered Human - The Real Unlock Isn't AI. It's Who Uses It.

   Host Shaun Leisegang interviews David Owen, Founder of Cactus & Cubby, exploring how human judgment amplifies AI for business success.

2. 

   13 Jan 2026TRANSCRIPT

   Episode 007: From Pilot to Frontier Firm - Westfund's Automation Journey with Maggie Herceg

   In this episode of the ADAverse podcast, Shaun Leisegang (https://www.linkedin.com/in/shaunleisegang/) is joined by Maggie Herceg (https://www.linkedin.com/in/magdalenaherceg/), Chief Operating Officer and AI Lead at Westfund Health Insurance (https://www.linkedin.com/company/westfund-health/), to explore how a values-led health insurer turned a single automation pilot into a bold, organisation-wide transformation. Starting with complex pharmacy claims, Westfund proved just how much impact automation can make - with one milestone moment seeing 225 claims processed in just 19 minutes. That success sparked rapid scaling across five service types (including Massage, Physio, and Acupuncture) and helped redefine how work gets done across teams. Now, Maggie and her team are laying the foundations for AI Agents, exploring opportunities in member support, reporting, and more - making Westfund a prime example of what we call a Frontier Firm: an organisation leveraging Robots, AI Agents, and People to unlock new levels of performance. 🎧 In this episode, you'll learn: Why Pharmacy claims were the perfect pilot use case How Maggie built trust, capability, and momentum from the ground up The real numbers behind the transformation - time saved, claims processed, and culture shifted What it takes to move from pilot to platform, and from platform to AI-powered frontier 💥 Bonus: Stick around for the ADAverse Hot Seat where Maggie shares her bucket list wins, book recs, and how she wants to be remembered. 🎯 Perfect for automation leaders, CIOs, health insurers, and change-makers ready to start small, scale fast, and reimagine work. 👉 Join the ADAverse community: ADAverse.com.au (https://www.ADAverse.com.au) 🎧 Listen & subscribe on Spotify (https://bit.ly/ADAverse-FollowOnSpotify) or Apple Podcasts (https://bit.ly/ADAverse-FollowOnApplePodcasts)

3. 

   20 Oct 2025

   Episode 006: PAL Power - How the Paul Ramsay Foundation Built an AI Agent to Search, Analyse & Create with Confidence

   In this episode of the ADAverse podcast, Shaun Leisegang is joined by Paul Akkari (https://www.linkedin.com/in/paul-akkari-a4104a122/), IT Manager at the Paul Ramsay Foundation (PRF) (https://www.linkedin.com/company/paul-ramsay-foundation/), to explore what happens when a purpose-driven foundation builds its own private AI assistant - from the ground up. Meet PRF PAL, a GPT-powered AI agent designed to unlock knowledge trapped in documents, systems, and minds. Custom-trained on PRF’s own data and grounded in trust and transparency, PAL is more than a search tool - it’s a colleague that helps staff find answers, analyse grant data, summarise reports, and even perform research. We unpack the full journey - from the original challenge and “aha” moments during development, to the core tools PAL uses: 🔍 Document Search with RAG (retrieval-augmented generation) 📊 Natural Language Grant Queries 🌐 Trusted Web Search with source transparency Learn how PAL is saving staff hours of admin time, reducing reliance on external consultants, and empowering frontline teams to work smarter. Paul also shares how PRF is using AI in a human-first way - building trust, encouraging adoption, and creating a blueprint for an AI agent ecosystem that aligns with PRF’s mission and values. 💥 Bonus: Stick around for the ADAverse Hot Seat to hear Paul’s take on competitive basketball, robots, and how he wants to be remembered. 🎯 Perfect for nonprofit leaders, CIOs, IT managers, and anyone exploring custom AI agents for knowledge management and impact.

Inside a recent episode

Episode 008: The AI-Powered Human - The Real Unlock Isn't AI. It's Who Uses It.

Published 1 Jun 2026 · Transcript excerpt

[…] So if you think the majority of people will use it as an enhanced Google, you know, like enhanced search rather than the tool that can help you become much more effective as a employee, entrepreneur, founder. To me, being amplified is how deeply you're engaging, how quickly you're learning new tools, thinking AI first when you're dealing with a problem, working on a project, working on an engagement, thinking of it as a tool that you have in your tool belt. to make you more effective, to think smarter, to solve problems. And really, to me, it's all about learning to effectively use it. So how do you prompt, be specific, give it context, because the old rubbish in, rubbish out. […]

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Apple Podcasts (US)

5.0 / 5

4 ratings

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