Administrator Horror Stories

About Administrator Horror Stories

ASOA's Administrative Beginners Circle was developed to assist new administrators who have 4 years or fewer of ophthalmic practice management experience in their practice management journey. Go to ASOA.org/abc, or find them on Facebook. Administrator Horror Stories is a production of the ASOA ABC Taskforce. Listen, like, and subscribe for more Administrator Horror Stories. If you dare…

Publisher

ASOA Administrator Beginners Circle

Category

business · health & fitness

Language

en

Explicit

No

First episode

20 Sept 2021

Latest episode

15 Jul 2024

Latest episodes

10 episodes in the feed.

1. 

   15 Jul 2024

   Administrator Horror Stories Episode 10: The Migration Nightmare, Part I

   A senior ophthalmology leader was very excited about the opportunity to transition to a “world-class” system, until the conversion went from dream to nightmare very quickly.

2. 

   20 Feb 2023

   Administrator Horror Stories Episode 9: Idle Threat?

   A patient disputes his bill over the phone and decides to take the disagreement to another level.

3. 

   19 Sept 2022

   Administrator Horror Stories Episode 8: Catfishing Doesn’t Just Happen on Dating Apps

   Are you sure the employee that you hired to performed remote work is actually the person that you hired?  Is the person showing up to perform work the same person who is receiving the payment?  This company discovered that a technology employee was not the person they hired.

4. 

   20 Jun 2022

   Administrator Horror Stories Episode 7: No Such Thing as a Free Limo Ride, and Environmentally Unfriendly

   A provider’s office advertised that new patients could ride free to their appointment in a limousine, and going green improperly can create major risks.

5. 

   21 Mar 2022

   Administrator Horror Stories Episode 6: Illegal Access, and Check the Information

   A fired surgeon continues to access the hospital medical records system, and sending PHI to the wrong contact information is an expensive mistake.

6. 

   28 Feb 2022

   Administrator Horror Stories Episode 5: The Desk with the Red Flags

   During one organization’s normal onboarding/background check process, they discovered that less than two months after hiring a medical receptionist, their diligence needed to be ramped up.

7. 

   18 Jan 2022

   Administrator Horror Stories Episode 4: It’s Not My Fault!, and Tired and Expired

   A billing statement mix-up that wasn’t an isolated event, and forgetting to renew a license causes more problems than anticipated.

8. 

   16 Nov 2021

   Administrator Horror Stories Episode 3: Doctor Who II? (The Sequel), and It Will All Be Fine!

   Providers need to be careful when delegating diagnostic tests, and Medicare overpayments that are left unreturned and unreported can have consequences.

9. 

   18 Oct 2021

   Administrator Horror Stories Episode 2: Silence Is Golden!, and Data Dump

   Dust-up over a Yelp review, and a missing flash drive containing patient information wreaks havoc.

10. 

    20 Sept 2021

    Administrator Horror Stories Episode 1: Doctor Who?, and WHERE’S THAT PATIENT RECORD?

    In this inaugural episode, we talk about what to do when a coworker writes pre-signed prescriptions at the request of a provider, and holding x-rays for ransom due to unpaid balances.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Spotify

5.0 / 5

1 ratings