Aged Care is in the news every day it seems...?
Aged Care is all about staff and client experiences and their stories, especially their recent journeys and what they have been through in the last few years. Lez talks with Frontline Managers in the Industry. They share with him their experiences and their stories, their roller coaster ride of emotions both high and low. We open up what it's like to work in the industry these days and why some stay and some go! If you work in the industry or are a leader in the industry this podcast is definitely for you!
Age care success depends on the quality of the people within it!
Compassion is a critical component if we want to achieve an industry that can be successful, sustainable and caring.
These are our goals, and without compassion from the top down, there is serious doubt we will ever achieve this.
Are people sick and tired of seeing and reading about a lack of caring in the industry built on the back of care? I think that's a big yes!!
We require leadership that is underpinned by compassion, connection and relationship building.
If you're a leader and you think this isn't possible and it won't happen, please email or DM me with why this is the case and what you are going to do about it. I would love to hear it.
Our staff are crying out for compassion, connection and relationships.
Give them a reason to be proud of you (leader) and the organisation they serve.
5 Oct 2022
Ethan's story will inspire you, his passion, resilience and commitment to serving aged care is worth celebrating.
Ethan has been in aged care for the best part of 5 years. He has seen and experienced a lot in that time, which has shaped him into the serving care worker he is today. Ethan started with limited experience, but what he did have were compassion and motivation, and that still drives him today.
29 Sept 2022
Episode 9 - are you driving your staff away because of what you do or is it because of who you are?
Lez delves into his own perception of the aged care and health system. He opens up honestly about how things are going and adds his own opinions to the mix. Based on discussions and interactions he has had with 50+ staff over the last 18 months, he highlights some of the more defining moments shared by the staff and the significant impact this had on them personally, particularly the emotional impact.
Lez shares his passion for the industry and how the system is now losing focus on the staff, and any building of comradery among the teams is non-existent anymore. You can feel and see the impact this is having on the number of staff who have left and the lack of staff wanting to come on board.
Lez mixes a few metaphors along the way just to describe and highlight these changes' impact and places them in some context for everyone to get a feel for.
There is this perception that organisations and their leaders dont care about frontline staff. I'm sure this isn't true in most circumstances, but the fact is this; it doesn't matter if you do or dont care about the staff. If they perceive that you dont, you will struggle to have teamwork, consistency, and comradery, and in the end, you will struggle to build a successful business.
Whether you agree with Lez's insights, the fact remains that aged care and health care staff are at a tipping point right now.
What direction will it go? forwards or backwards?
25 Apr 2022
Episode 8 - How often do you have to be a Manager or a Leader in your frontline manager role?
Lez recently shared this audio with the Frontline Wolf Pack Facebook group - asking the question about the amount of managing and the amount of leading frontline managers are having to do in their roles right now?
The role of an Aged Care Frontline Manager is constantly evolving and has done so for many years.
In today's episode, Lez talks about the percentages or ratios of Manager and Leader in the frontline manager roles. i.e. how much of your role is taken up by management tasks and how much is taken up by leadership tasks.
What are your percentages?
Does the difference in percentages impact you and your role?
What do you think is the best percentage of each in your role?
Does this balance work for you or not?
Lez talks about this issue and expands on the roles in aged care and asks if this is a consideration to help improve the Aged Care System.
6 Apr 2022
Aged Care SOS episode 7 - What are the qualities of a great Manager/Leader in Aged Care
Lez talks about the development of the Managers and Leaders in Aged Care. The aspirational development of the Manager in Aged care. How they can become influential at the top of their game or even become destroyers of teams and organisations at the other end of the spectrum. If you are wanting to be a leader in the Aged Care Industry this episode is right on point!
2 Apr 2022
Aged Care SOS episode 6 - Sheryl shares insights into a 10 year Aged Care Journey
After spending the best part of 10 plus years in Aged Care, Sheryl still loves what she does and is even more determined than ever to ensure Aged Care is in good hands.
1 Apr 2022
Aged Care SOS episode 5 - It's time to step out of the COVID BUBBLE!
Lez takes you on a journey outlining the impact that COVID has had and will continue to have unless we step out of the COVID bubble and start to live and work with COVID not controlling our every move. We now have the opportunity to start living and start pursuing our career and life goals again without the fear of COVID driving our every move. It's time to start!
30 Mar 2022
Aged Care SOS episode 3 - It’s time for a change...?
Leadership in Aged Care has evolved at a rapid rate over the last 3-5 years and especially in frontline manager roles and their leadership requirements and responsibilities. A cookie-cutter approach to training managers and building them into leaders just won't cut it anymore. A one size fits all approach just doesn't work in the Aged Care business.
30 Mar 2022
Aged Care SOS episode 4 - Lez talks with Clinical Care Manager Bronwyn.
Bronwyn is a Clinical Care Manager in the Aged Care space. Bronwyn talks with Lez about her own Aged Care journey and shares insights and thoughts about the industry.
18 Mar 2022
Aged Care SOS episode 2 - Joe shares his aged care leadership journey
Joe is a Care Manager in the community.
Joe has been a part of the Industry for 20+ years and has had a variety of roles. Joe aspires to be the best leader he can be, and that is a leader who thrives when others are doing well and kicking their goals. Please enjoy Joe's insights and knowledge of the industry and the role he plays within it.
17 Mar 2022
Aged Care SOS episode 1 - Nicole Z
Listen to Nicole Z talk about how Aged Care is a large part of work-life and personal life. Nicole talks about staff and clients and what impact they have on her role and her leadership. Nicole really brings a passionate and compassionate approach to making the most of leadership and service delivery.
17 Mar 2022
Introducing the Aged Care SOS podcast
Lez introduces the Aged Care SOS podcast. A podcast where Agde Care Staff share their thoughts, their experiences and feelings regarding the Aged Care Industry and the role they play in the bigger picture.
If you work in the industry or have an interest this podcast is for you. We get to share the staff's insight into life as an Aged Care employee, the challenges, the issues and the highs and the lows.
16 Mar 2022
Aged Care SOS! (Trailer)
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