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Agent Sense | Agentic Workflows & Operational AI

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by Monika Aggarwal, Operational AI, IBM and Frank Chavez, Technical Architect, IBM

5.0(2 reviews)

9 episodes

Updated Daily

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Podcast Overview

You are listening to Agent Sense. Where we keep AI simple, practical, and grounded. I am Monika Aggarwal. I specialize in Operational AI and in building agentic workflows grounded in decisions, data, and governance.I am joined by my colleague Frank Chavez. He is a Technical Architect and hands-on builder specializing in multi-agent orchestration and AI integration patterns. I bring the enterprise and operational view. Frank brings the engineering view. We keep it simple and honest. Let’s start.” Disclaimer: The views shared on this podcast are our own and do not represent IBM's viewpoint.

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Publishing Since

12/16/2025

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Recent Episodes

August 12, 2026

The Ambient Agent Pattern: AI That Works While You Sleep

Most AI agents wait for a person to open a chat and give them a prompt. Ambient agents work differently. They listen for events across enterprise systems and start working when something changes.In this episode of Agent Sense, Monika Aggarwal and Frank Chavez discuss what makes an agent ambient and how the architecture changes when AI works continuously in the background.Using an SRE Ambient Agent as a mature example, they discuss how an agent can monitor operational signals, investigate incidents, invoke other agents and tools, involve a human when needed, and verify the outcome.The Ambient Agent design principle:Start with an event → Bound the action → Earn autonomy.

August 2, 2026

Episode 9: Beyond Meeting Summaries: From Conversation to Action

AI can summarize a meeting. Enterprise work starts after the summary.In this episode, Monika Aggarwal speaks with Artem Koren, co-founder and Chief Product Officer of Sembly AI, about how meeting context can move beyond notes and trigger real work.They discuss how AI can support follow-ups, workflow updates, CRM actions, and executive reporting across teams, countries, languages, and meeting platforms.Artem also explains why humans must steer agent execution and why enterprises should start with a controlled process, clear success measures, and a specific business outcome.Agent Sense keeps enterprise AI simple, practical, and grounded.Agent Sense reflects the personal perspectives and experiences of its hosts and guests. It is not an official IBM podcast.

June 21, 2026

𝑻𝒉𝒆 𝑬𝒗𝒐𝒍𝒖𝒕𝒊𝒐𝒏 𝒐𝒇 𝑨𝒈𝒆𝒏𝒕𝒔 𝑭𝒓𝒐𝒎 𝑪𝒉𝒂𝒕 𝒕𝒐 𝑪𝒐𝒎𝒑𝒖𝒕𝒆𝒓 𝑼𝒔𝒆

The episode is about hashtag#9minutes long. In this episode, my co host Frank Chávez and I are joined by Vitalii Duk from Dynamiq to discuss how agents are moving from answering questions to doing work across tools, systems, and runtime environments.“𝑪𝒉𝒂𝒕 𝒎𝒆𝒂𝒏𝒔 𝒂𝒏 𝒂𝒈𝒆𝒏𝒕 𝒄𝒂𝒏 𝒂𝒏𝒔𝒘𝒆𝒓 𝒚𝒐𝒖𝒓 𝒒𝒖𝒆𝒔𝒕𝒊𝒐𝒏. 𝑪𝒐𝒎𝒑𝒖𝒕𝒆𝒓 𝒖𝒔𝒆 𝒎𝒆𝒂𝒏𝒔 𝒕𝒉𝒆 𝒂𝒈𝒆𝒏𝒕 𝒄𝒂𝒏 𝒕𝒂𝒌𝒆 𝒂𝒄𝒕𝒊𝒐𝒏 𝒂𝒄𝒓𝒐𝒔𝒔 𝒂𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔, 𝒕𝒐𝒐𝒍𝒔, 𝒂𝒏𝒅 𝒘𝒐𝒓𝒌𝒇𝒍𝒐𝒘𝒔. 𝑻𝒉𝒂𝒕 𝒊𝒔 𝒘𝒉𝒆𝒓𝒆 𝒆𝒏𝒕𝒆𝒓𝒑𝒓𝒊𝒔𝒆 𝑨𝑰 𝒔𝒕𝒂𝒓𝒕𝒔 𝒕𝒐 𝒃𝒆𝒄𝒐𝒎𝒆 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒂𝒍.”We share a practical frame: 🔹 Start with bounded, observable, and measurable agent use cases 🔹 Define the agent’s authority boundary before giving it access to systems 🔹 Use orchestration to manage work across tools, agents, approvals, and exceptions 🔹 Add observability, audit, and human review before scaling agent action 🔹 Treat Day 2 and Day 3 readiness as part of the design, not an afterthought𝙏𝙝𝙞𝙨 𝙞𝙨 𝙩𝙝𝙚 𝙚𝙣𝙩𝙚𝙧𝙥𝙧𝙞𝙨𝙚 𝙖𝙧𝙘𝙝𝙞𝙩𝙚𝙘𝙩𝙪𝙧𝙚 𝙨𝙝𝙞𝙛𝙩: 𝙖𝙜𝙚𝙣𝙩𝙨 𝙖𝙧𝙚 𝙢𝙤𝙫𝙞𝙣𝙜 𝙛𝙧𝙤𝙢 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙚 𝙩𝙤 𝙚𝙭𝙚𝙘𝙪𝙩𝙞𝙤𝙣. 𝙏𝙝𝙚 𝙫𝙖𝙡𝙪𝙚 𝙞𝙨 𝙣𝙤𝙩 𝙤𝙣𝙡𝙮 𝙞𝙣 𝙬𝙝𝙖𝙩 𝙩𝙝𝙚 𝙖𝙜𝙚𝙣𝙩 𝙘𝙖𝙣 𝙙𝙤. 𝙄𝙩 𝙞𝙨 𝙞𝙣 𝙝𝙤𝙬 𝙨𝙖𝙛𝙚𝙡𝙮, 𝙤𝙗𝙨𝙚𝙧𝙫𝙖𝙗𝙡𝙮, 𝙖𝙣𝙙 𝙧𝙚𝙥𝙚𝙖𝙩𝙖𝙗𝙡𝙮 𝙞𝙩 𝙘𝙖𝙣 𝙤𝙥𝙚𝙧𝙖𝙩𝙚 𝙞𝙣 𝙧𝙚𝙖𝙡 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙬𝙤𝙧𝙠.

9 total episodes available

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What is Agent Sense | Agentic Workflows & Operational AI?: You are listening to Agent Sense. Where we keep AI simple, practical, and grounded.

I am Monika Aggarwal. I specialize in Operational AI and in building agentic workflows grounded in decisions, data, and governance.I am joined by my colleague Frank Chavez. He is a Technical Architect and hands-on builder specializing in multi-agent orchestration and AI integration patterns. I bring the enterprise and operational view. Frank brings the engineering view. We keep it simple and honest. Let’s start.”

Disclaimer: The views shared on this podcast are our own and do not represent IBM's viewpoint.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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Agent Sense | Agentic Workflows &amp; Operational AI