Whether it's CRM and ERP integration, smart factories, digital underwriting, or how small travel companies can rebound from the pandemic, Ahead of the Curve dives into the substance and surfaces with thorough discussions on how technology is shaping the Manufacturing, Insurance, Travel & Hospitality, Education, Healthcare, and Quality Management Industries.
AOTC EP 43 - Secrets to a Successful Salesforce Implementation
Businesses in virtually every industry are finding tremendous value in deploying Salesforce within their organization. But with any new platform, software, or toolset, comes one major question for managers and team leaders: “How do I get my team to actually USE it?”
An effective implementation can be the difference between a widely adopted solution and one that goes largely unused and eventually gets quietly shuffled off. In this episode of Ahead of the Curve, we take a deep dive into Salesforce implementation, from planning to training to deployment, and look at how managers and directors can ensure a successful digital transformation from the ground up.
Key Ideas
01:56 - What should team leaders have ready on “Day Zero” of a Salesforce implementation
05:08 - How the digital transformation process is different for experienced businesses vs. those adopting a digital solution for the first time
11:13 - How managers can ensure a successful deployment with real, meaningful adoption
14:47 - The value in approaching implementation in “bite-size chunks”
17:35 - Managing the learning curve of a new solution while balancing a team’s day-to-day responsibilities
24:08 - Potential stumbling blocks during an implementation and how to avoid them
Guest Bio
Ravi Muntha
Gerent’s Senior Vice President of Delivery
Ravi brings over 25 years of towering experience in cloud-enabled enterprise transformations to his current role at Gerent, including 16 years at IBM, and over 8 years at Oracle consulting. He specializes in orchestrating highly productive and cost-effective delivery models by combining organizational design, financial transformation, and process improvement with leading-edge technology, both in the CRM and ERP space.
19 Jan 2022
AOTC EP 42 - Top-Down Transformation - How Team Leaders Can Operationalize Big Change
In theory, embracing digital transformation is one of the biggest steps a business can take to differentiate itself and adapt to a rapidly changing world. But in practice, digital transformation can often be a daunting proposition; one that requires leaders to rework processes, get team members in alignment, and bring in new technologies that, without careful management, might not be adequately adopted long-term.
That’s where effective team leadership comes in. On this episode of Ahead of the Curve, we take a look at how managers and directors can lead the charge, align their teams on goals, processes, and the benefits of digitalization, and drive real, boots-on-the-ground change.
Key Ideas
01:57: The starting point for teams looking to kickstart the digital transformation process
04:57: Key areas managers should focus on while guiding teams through digital transformation
08:26: When does technology enter the digital transformation equation?
10:49: Important criteria for teams to keep in mind as they get ready to adopt a new technology
12:44: The question of scale – how SMBs and enterprises approach transformation differently
16:09: How to identify a project champion, and how to bring them onboard to a project
20:47: Common stumbling blocks in digital transformation and how leaders can overcome them
25:19: Closing thoughts for managers considering digital transformation
Guest Bio
Anandhi Narayanan
Gerent’s Senior Vice President of Strategy and Business Transformation in Manufacturing
Anandhi brings over 17 years of experience in manufacturing, not just with technology, but with the people and processes that can lead to meaningful change. During her tenure in IT, she led digital transformations across finance, supply chain, operations and sales operations. For the past 4 years as a consultant, she has been leading cross cloud implementations, driving strategy and thought leadership for supply chain organizations in the Salesforce ecosystem.
4 Dec 2021
AOTC EP 41 - MuleSoft – Pulling Data From Any Source and Making It Accessible To All
Companies, organizations, and industries are waking up to the critical value and importance of data. It drives everything today. But data comes from different sources which means that companies have to find a way to bring it all together. That’s what breaking down silos is about. However, data comes in different forms which can create roadblocks to bringing the data together in one “place”.
Enter MuleSoft. In this edition of Ahead of the Curve, we discover the capabilities of this powerful platform from Salesforce and the roles it’s playing across numerous industries, through the eyes of Hari Shankar, MuleSoft’s Principal Client Solutions Engineer.
Guest Bio
In addition to his current role with Salesforce, Hari has held senior posts with Snaplogic, CA Technologies and IBM. He also holds an MBa from the University of North Carolina, an MSc from the University of Texas and a B.Eng from India.
Key Ideas
03:18 – The roadblocks and issues that make data integration challenging for companies
06:11 – The power that comes to supply chains when data is visible to all suppliers in real time
11:09 – How MuleSoft is impacting Human Resource Information Systems in a major way
15:36 – Healthcare is screaming out for data integration. MuleSoft is there with the solution
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