AhelioTech Audio is a easy-to-listen to series that presents bite-sized audio versions of our insightful blogs. Tune in to learn about managed IT services, cybersecurity, IT support, and so much more.
Connect with us:
Website: https://www.aheliotech.com/
Twitter: https://www.twitter.com/aheliotech
Facebook: https://www.facebook.com/aheliotech
LinkedIn: https://www.linkedin.com/companies/aheliotech-ltd
Reddit: https://www.reddit.com/r/aheliotech/
YouTube: https://www.youtube.com/@AhelioTechColumbus/
IT Strategy Template: Turn IT Chaos Into A Roadmap Your Business Can Execute
An IT strategy template should do more than sit in a folder until the next budget meeting. It should expose weak points, assign ownership, control technology spending, and turn scattered IT problems into work your team can actually execute.
This episode breaks down how to build an IT strategy template around daily operations, support tickets, Microsoft 365, cybersecurity, compliance, migrations, backups, and business priorities.
You’ll see how a practical roadmap can stop stalled projects, reduce operational friction, and give every major technology decision a clear next step.
Read more: https://www.aheliotech.com/blog/it-strategy-example
Connect with us:
Website: https://www.aheliotech.com/
X (formerly Twitter): https://www.x.com/aheliotech
Facebook: https://www.facebook.com/aheliotech
LinkedIn: https://www.linkedin.com/companies/aheliotech-ltd
Reddit: https://www.reddit.com/r/aheliotech/
YouTube: https://www.youtube.com/@AhelioTechColumbus/
Eric Hullibarger on LinkedIn: https://www.linkedin.com/in/erichullibarger/
7 Aug 2026
IT Business Strategy: Stop Letting Daily IT Problems Run Your Business
Your IT problems rarely stay inside IT. Unresolved helpdesk tickets can delay invoices. Poor Microsoft 365 permissions can expose sensitive information.
Untested backups can turn a system failure into a serious operational problem. This episode breaks down what an IT business strategy should actually do for a growing organization.
We look at ownership, support, cybersecurity, Microsoft 365 governance, backup planning, budgets, automation, and business growth. You’ll also learn how to turn scattered technology decisions into a practical plan your teams can follow, measure, and improve.
No vague strategy talk. Just the operational decisions that determine how well your technology supports the business.
Read more: https://www.aheliotech.com/blog/how-to-create-a-business-it-strategy
Connect with us:
Website: https://www.aheliotech.com/
X (formerly Twitter): https://www.x.com/aheliotech
Facebook: https://www.facebook.com/aheliotech
LinkedIn: https://www.linkedin.com/companies/aheliotech-ltd
Reddit: https://www.reddit.com/r/aheliotech/
YouTube: https://www.youtube.com/@AhelioTechColumbus/
Eric Hullibarger on LinkedIn: https://www.linkedin.com/in/erichullibarger/
26 Jun 2026
IT Helpdesk Best Practices: The Hidden Reason Your IT Queue Never Gets Smaller
Most IT teams are not drowning in tickets because employees ask for too much. They are drowning because routing is messy, ownership is unclear, approvals stall, and recurring problems never get fixed.
In this episode, we break down IT helpdesk best practices that help organizations reduce ticket chaos, improve accountability, speed up resolution times, and gain clearer visibility into operational risks.
Learn how mature helpdesk processes support productivity, compliance, customer commitments, and smarter IT decision-making.
Read more: https://www.aheliotech.com/blog/it-help-desk-best-practices
Connect with us:
Website: https://www.aheliotech.com/
X (formerly Twitter): https://www.x.com/aheliotech
Facebook: https://www.facebook.com/aheliotech
LinkedIn: https://www.linkedin.com/companies/aheliotech-ltd
Reddit: https://www.reddit.com/r/aheliotech/
YouTube: https://www.youtube.com/@AhelioTechColumbus/
Eric Hullibarger on LinkedIn: https://www.linkedin.com/in/erichullibarger/
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
43,854
Score snapshot 15 Sept 2025
Podcast Authority Score: 60 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
71
Social presence
94
YouTube
72
Engagement
0
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