AI in Social Care

About AI in Social Care

Explore tools, trends, and expert insights for care home operators and innovators. In each episode, I speak with people building new AI tools, or those implementing them successfully. That could be software developers, founders, care leaders, or people on the ground who’ve embraced AI. We explore how AI can be ethically and effectively applied in care settings and dig into: -Where AI is delivering real efficiencies and value -The practical side of adopting new tech in a care environment -The ethical, operational, and human considerations -How AI intersects with marketing, business development, and organisational systems

Publisher

David Mance

Category

business · health & fitness · technology

Language

en

Explicit

No

First episode

13 May 2025

Latest episode

11 Sept 2026

Latest episodes

19 episodes in the feed.

1. 

   11 Sept 2026

   He couldn't buy the AI platform he wanted, so he got a university to build it EP.18 w/Ellis Jenkins

   Most care providers sit on years of outcomes data they never really use. Ellis Jenkins got tired of waiting for someone to build the platform his organisation needed, so he went to a university and had them build it with him. Ellis is owner and CEO of Expanding Horizons, a South Wales provider of supported living and residential care for adults with mental health needs, learning disabilities and complex needs. In this episode we get into how a 20-year-old Excel spreadsheet became a custom AI outcomes platform, and the practical decisions behind it. Chapters 00:54 Why Tools Fell Short 03:09 Excel Framework Explained 04:43 Finding Smart Partnership 06:18 Funding and Team Buy In 08:52 Building With Universities 11:54 Service Scale and Context 12:55 From Reactive to Proactive 18:56 Assessments Dictation Feature 19:55 Privacy Security and Governance 22:46 Consent and Family Transparency 26:24 Trial Hopes and Change Management 31:35 Advice and Sharing the IP 33:56 Wrap Up and Contact Links Links - Expanding Horizons: https://www.expanding-horizons.co.uk (https://www.expanding-horizons.co.uk) - Ellis on LinkedIn: https://www.linkedin.com/in/ellis-jenkins-651770155 (https://www.linkedin.com/in/ellis-jenkins-651770155) - David on LinkedIn: https://www.linkedin.com/in/david-mance (https://www.linkedin.com/in/david-mance) About David Mance is an independent AI trainer and adviser for UK social care, and founder of AIinSocialCare.com If you're working out how to bring AI in safely – governance, staff training, choosing the right tools – get in touch at aiinsocialcare.com. #aiinsocialcare #socialcare #supportedliving #caresector #artificialintelligence --- ## Pull quotes (Ellis) "We sit on a goldmine of data that tells us a huge story." "Nothing will get published or approved without somebody saying, yes, I'm happy with that, and putting our name to it." "If somebody doesn't want to use this software in regards to their care, that's not a problem. I respect that." "I fell into social care. But it's one of those things that when it's got you, it doesn't let you go."

2. 

   21 Jul 2026

   The Care CEO Building His Own AI (No Tech Team Required) | EP. 16 w/ Kevin Humphrys

   Kevin Humphrys runs two care homes. He also built his own AI stack, with no tech background and no tech department, tool by tool, learning as he went. This is his second time on the podcast, and a lot has changed since the first. We go right back to the start: realising he couldn't use Claude with resident data, and what he did about it. Then we walk the whole stack. Secure AI through CareSpace. Voice agents handling out-of-hours enquiries with Maxxo AI. Pre-admission assessments recorded and turned into a care plan in minutes instead of hours, with Emma AI. Predictive health monitoring that flags small declines before they become big ones, with PredictaAI. And then the part almost nobody in care is talking about: running an AI model locally, on a machine in your own office, so your data never leaves the building and you just pay one up-front cost. Plus, the new CQC guidance on AI, and why it reassured him. If you've heard a lot of AI talk and not much you can actually do on Monday, this one is for you. Kevin is not a tech person. That's the whole point. **Chapters** [00:00] The returning guest, and going back to the start [01:10] Hitting the wall: why consumer AI couldn't touch resident data [03:30] The fix: CareSpace, redaction in the background, and where Copilot fits [08:10] The new CQC guidance on AI, and why it reassured him [11:24] Governance from three pages to 56, built on the seven principles [17:00] Voice agents for out-of-hours enquiries, without replacing the human [23:54] Recording the pre-admission assessment: four hours down to 20 minutes [28:02] Predictive health monitoring, and catching the small declines [34:47] Running AI locally, so your data never leaves the building [46:54] Why it's not either/or, and the data we let gather dust [50:03] Where to start, and how to reach Kevin **Tools mentioned:** CareSpace, Microsoft Copilot, Maxxo AI, Emma AI, PredictaAI, Nourish, LM Studio, Open WebUI, the NVIDIA Spark. Plus, the AI in Care Alliance (formerly the Oxford Initiative on Generative AI) and its seven principles, and the new CQC guidance on AI. **Guest:** Kevin Humphrys, CEO, Oakland Care Group. Find him on LinkedIn: https://www.linkedin.com/in/kevin-humphrys/ (https://www.linkedin.com/in/kevin-humphrys/) **About:** David Mance is an independent AI consultant for UK social care, and host of the AI in Social Care podcast. Independent, no vendor commissions, honest about what AI can't do as well as what it can. Find everything at https://aiinsocialcare.com/ (https://aiinsocialcare.com/) --- ## Quotes "The AI should always be seen as a helper. It should never be seen as a replacement." "We've been brilliant at collecting all this data. Then we put it in a locked room and let it get dusty. AI has opened the door to actually using it." "This isn't tech stuff. It's downloading a programme like we all do on Windows all the time, and running it." "We all have a little concern that CQC might not get it. I actually feel like they got it." "It can take four hours to write a care plan, sometimes six to eight. We've got it down to between 20 and 30 minutes." "I'm not a tech person. I just enjoy it, I have a go, I learn something new, and then I want to share it with everybody."

3. 

   4 Jul 2026

   Both sides of care: what losing my sight taught me. | EP. 16 w/ Jon Healy

   Jon Healy spent 20 years as a carer. A year ago, a medical episode took most of his sight, and overnight his life was radically altered. In this episode he talks about what that taught him. The everyday accessibility tools that turned out to be a lifeline. The job he can still do, just differently. And the surprising ways AI has opened up new work rather than just speeding up the old. We get into the co-produced course his service users led, which snowballed into a graduation, a recipe book, a book club and a regular quiz. The practical AI wins, from a traffic-free walking route to a World Cup planner built for people who find reading hard. And his honest, measured take on where AI helps in care and where the human has to stay in charge. Jon also shares the moment AI found a 1981 legal precedent and resolved a tribunal case without a hearing. A warm, grounded conversation about care, technology and seeing the world differently. Timestamps 00:00 Jon's story, 20 years in care 01:13 Losing his sight, and relearning everything 02:33 The accessibility setup that keeps him working 08:00 A new perspective: becoming an advocate 10:47 The course that snowballed into a graduation 17:41 How AI actually gets used, day to day 21:37 Advocacy at Parliament, and why care is undervalued 29:46 Where AI could go wrong in care 33:36 What good training looks like 35:31 The 1981 case law that won a tribunal About David Mance David Mance is an independent AI trainer and consultant, and the founder of AI in Social Care. He helps UK care providers adopt AI safely and effectively. Find out more at https://aiinsocialcare.com/ (https://aiinsocialcare.com/)

4. 

   2 Jul 2026

   Your care staff are already better at AI than you think | EP. 15 w/ Katie Thorn

   Most conversations about AI and the care workforce focus on risk, resistance, and what staff don't know. Katie Thorn, Head of Innovation at Digital Care Hub, makes the opposite argument: care workers already have the skills AI needs most. In this episode, we talk about why communication and empathy are actually an advantage with large language models, the real reason a template AI policy doesn't exist yet, and what the government's "fully digitised by 2029" plan doesn’t go far enough. Katie is also co-founder of the AI and Social Care Alliance – and we cover how that came about, the gender gap in care, job displacement fears, and what frontline workers really think about AI investment. In this episode: 01:06 – What Digital Care Hub does (and what it doesn't) 04:07 – How the AI and Social Care Alliance came about 08:47 – Where to go if you want to get up to speed 10:01 – Communication skills as prompting skills 16:37 – Women are 20% more likely to live in digital poverty – and they're 85% of your workforce 19:00 – What a frontline worker said at the first Alliance roundtable 21:09 – Could AI job losses be a recruitment opportunity for care? 24:09 – Why Digital Care Hub hasn’t published a template AI policy (yet) 27:46 – Making AI governance work at board level 34:31 – What good employer-led AI training actually looks like 37:15 – Katie's background: growing up in a nursing home 40:27 – The expensive lesson from picking the wrong tech system 45:45 – Why "fully digitised by 2029" doesn't go far enough Katie links https://www.digitalcarehub.co.uk/ (https://www.digitalcarehub.co.uk) Podcast: Control Plus Care: https://www.digitalcarehub.co.uk/podcast/ (https://www.digitalcarehub.co.uk/podcast/%C2%A0) AI in Care Alliance: https://aiincarealliance.co.uk/ (https://aiincarealliance.co.uk/) [COMING SOON] David Mance – CPD-certified AI trainer and consultant for the social care sector. Get resources and tutorials: https://aiinsocialcare.com/ (https://aiinsocialcare.com/)

5. 

   29 Apr 2026

   80% of Care Providers Are Small – Here's How They Can Make AI Work For Them | EP. 14 w/ Samir Patel

   Small providers make up 80% of the care home market, yet when it comes to technology and AI, they're often the last to get support. In this episode, I sit down with Samir Patel – care home owner, operator, and founder of the Care Home Digi Hive community – to talk about his 20-year journey from paper chaos to practical AI implementation. Samir shares the lightbulb moments that pushed him toward tech, the £25,000 mistake that taught him everything about change management, and why he believes care homes should start with "back office" AI before touching resident data. Whether you're a startup or a large provider, this conversation is packed with hard-won lessons on making technology work without overwhelming your team. Find out more about the Digihive community: https://www.carehomedigihive.com/ (https://www.carehomedigihive.com/) Samir's LinkedIn: https://www.linkedin.com/in/samir-patel-07684912/ (https://www.linkedin.com/in/samir-patel-07684912/) Samir's podcast on YouTube: https://www.youtube.com/@iCareServicesUK/featured (https://www.youtube.com/@iCareServicesUK/featured) And on Spotify: https://open.spotify.com/show/6KKDdIwu5H9ke3dYOPdfu4?si=34c25c9a3559497a&nd=1&dlsi=c30ae3c960dc4482 (https://open.spotify.com/show/6KKDdIwu5H9ke3dYOPdfu4?si=34c25c9a3559497a&nd=1&dlsi=c30ae3c960dc4482) David's LinkedIn: https://www.linkedin.com/in/david-mance/ (https://www.linkedin.com/in/david-mance/) AIinSocial Care tutorials, podcast and more: https://aiinsocialcare.com/ (https://aiinsocialcare.com/)

6. 

   9 Mar 2026

   Are We Choosing Care Tech All Wrong? | EP. 13 w/ Paul Shanahan

   Most care technology does what it says on the tin. It functions, ticks boxes, completes tasks. But somewhere in the process of evaluating, procuring and implementing tech, something often gets lost – the relationships that make care actually work. In this episode, I speak with Paul Shanahan, a clinical lead and behaviour analyst turned part-time coder, who's been wrestling with this challenge. Paul shares the thinking behind his Relational Care Tool, which is built on real research with service users, carers and care organisations. It helps teams evaluate technology not just on functionality, but on whether it enriches the human experience of care. We also talk about his digital health passport project, which is tackling one of the most frustrating and overlooked problems in care transitions: the outdated, easily lost, 12-page paper document that's supposed to tell a busy A&E team everything they need to know about a person with complex needs. If you've ever sat in a procurement meeting and thought "There must be a better way" then this episode is for you. Connect with Paul on LinkedIn: https://www.linkedin.com/in/pjshanahan/ (https://www.linkedin.com/in/pjshanahan/) Relational Care custom GPT: https://chatgpt.com/g/g-6984b31aadb08191a86b25d8a40c1afd-tech-for-relational-care (https://chatgpt.com/g/g-6984b31aadb08191a86b25d8a40c1afd-tech-for-relational-care) Listen to more interviews and watch free AI in care tutorials: https://aiinsocialcare.com/ (https://aiinsocialcare.com/)

7. 

   14 Jan 2026

   How One Small Care Group Got AI Right (Without a Tech Team) | EP. 12 w/ Kevin Humphrys

   What does it actually take to make AI work in a care setting? In this episode of AI in Social Care, I sit down with Kevin Humphrys, CEO of Oakland Care Group – a two-home provider that’s quietly doing some of the most thoughtful, practical AI implementation I’ve seen. No outsourced transformation project. No shiny tools for the sake of it. Just a leadership team willing to start with principles, and adjust the plan as they go. Here’s what stood out: – They didn’t wait to have it all figured out. They started with 5 rules. – Staff now build their own AI agents – including senior care staff. Not because they were “techy”, but because they saw the value. – Care planning went from 4 hours to 20 minutes – with better oversight, not less. – They spotted bias the hard way – and built systems to catch it next time. – Most importantly: they’re not using AI to cut corners. They’re using it to give staff time back. If you're in a care leadership role and feel like you're already behind on AI, you're not. But the gap will grow quickly in 2026 – and this episode shows what it looks like to start where you are, with what you’ve got. 📄 Free starter resources at frankcaremarketing.com #AIinCare #CareSector #SocialCareLeadership #CarePlanning #SocialCareTech

8. 

   17 Nov 2025

   How AI is optimising home care routes : A Care Provider’s Story | EP. 11 w/ Jonathan McFarlane

   What happens when a care provider builds their own AI – not in a lab, but in the real world of rotas, staff sickness, and visit chaos? In this episode of AI in Social Care, I speak with Jonathan McFarlane, founder of Oran Care and now the creator of carevisits.AI – a new solution designed to help home care services tackle one of their biggest operational headaches: coordination. Jonathan shares his journey from music therapy and dementia care to building tech tools. Now, with a sharp focus on visit planning and routing, his team is developing AI to solve the kind of problems that only someone who’s been in the trenches would recognise. – Why care coordination is more complex than people think – Why the user decides how to measure success – How to approach optimising systems (way before getting AI involved) – Why experience in care matters more than clever code If you’ve ever felt the pain of last-minute rota changes, weekend on-call stress, or trying to make sense of three systems that don’t talk to each other, this one’s for you. Check out carevisits.ai 🔗 Find free resources on getting started with AI in care at frankcaremarketing.com David's LinkedIn: https://www.linkedin.com/in/david-mance/ (https://www.linkedin.com/in/david-mance/) Jonathan's LinkedIn: https://www.linkedin.com/in/jonathan-mcfarlane-a9b0325a/ (https://www.linkedin.com/in/jonathan-mcfarlane-a9b0325a/) #SocialCare #AIinCare #HomeCare #CareTech #DigitalCare #CareCoordination #AI #FrankCareMarketing #CareVisitsAI #HealthTech #CareSector

9. 

   12 Nov 2025

   From Coordination Chaos to AI: A Care Provider’s Story | EP. 11 w/ Jonathan McFarlane

   What happens when a care provider builds their own AI – not in a lab, but in the real world of rotas, staff sickness, and visit chaos? In this episode of AI in Social Care, I speak with Jonathan McFarlane, founder of Oran Care and now the creator of carevisits.AI – a new solution designed to help home care services tackle one of their biggest operational headaches: coordination. Jonathan shares his journey from music therapy and dementia care to building tech tools. Now, with a sharp focus on visit planning and routing, his team is developing AI to solve the kind of problems that only someone who’s been in the trenches would recognise. Why care coordination is more complex than people think Why the user decides how to measure success How to approach optimising systems (way before getting AI involved) Why experience in care matters more than clever code If you’ve ever felt the pain of last-minute rota changes, weekend on-call stress, or trying to make sense of three systems that don’t talk to each other, this one’s for you. 🎧 Listen to the full episode here: link below 🔗 Find free resources on getting started with AI in care at frankcaremarketing.com #SocialCare #AIinCare #HomeCare #CareTech #DigitalCare #CareCoordination #AI #FrankCareMarketing #CareVisitsAI #HealthTech #CareSector

10. 

    28 Oct 2025

    Why One Social Worker Changed Her Mind About the Job | EP. 10 w/ Rachel Astall

    Everyone’s excited about AI, but few are actually getting it adopted by frontline workers. In this episode, I’m joined by Rachel Astall, Chief Customer Officer at Beam, creators of Magic Notes — an AI tool now used by half of all social care teams in UK local authorities. We talk about why social workers are often drowning in admin, how Magic Notes is helping to change that, and what it takes to make a tech rollout actually stick. We cover: 🔸 How tools like Magic Notes are helping some workers stay in jobs they were about to leave 🔸 What it takes to build trust and tech habits in care teams 🔸 The role of training, templates, and culture in successful adoption 🔸 Why AI in social care is about more than just efficiency – it’s about connection, consent, and quality of care If you're in adult social care, commissioning, or working with digital adoption in frontline services, this is an episode worth your time.

11. 

    14 Oct 2025

    What good leadership on AI looks like | EP. 9 w/ Eric Bye

    Where on earth do you start with adopting AI as a care provider? Studies show that if your leadership team isn’t using AI and talking about it knowledgeably, the rest of your organisation is far less likely to adopt it in a meaningful, effective way. In this episode I’m joined by Eric Bye, an AI consultant who works across sectors to help organisations use AI to not just be more efficient, but to amplify their own unique points of difference. We talk about the importance of a clear AI policy, privacy concerns, and Eric also shares how he likely saved his partner's life with ChatGPT. We also hear about Eric's experiences from community projects and offers perspectives on the future of AI capabilities. Eric's LinkedIn: https://www.linkedin.com/in/ericqbye/ (https://www.linkedin.com/in/ericqbye/) Eric's website: http://www.erictronai.com/ (http://www.erictronai.com/) MyLinkedIn: https://www.linkedin.com/in/david-mance/ (https://www.linkedin.com/in/david-mance/) Download '5 easy ways to get started with AI': https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care (https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care) 00:00 Introduction to AI Adoption in Care 00:17 Meet Eric: AI Consultant Extraordinaire 00:54 Eric's Journey in AI and Tech 04:15 Leadership Workshops and Training 05:17 AI in Various Sectors 06:16 Leadership Mindsets and AI 09:21 Building a Foundation of AI Knowledge 12:46 Encouraging AI Experimentation 15:45 Effective AI Leadership 19:02 Creating and Implementing AI Policies 21:49 Balancing Quick Wins and Long-Term AI Goals 23:01 Brainstorming AI Integration in Workflows 23:33 Aligning AI with Customer Experience 24:21 Implementing AI Projects Quickly 25:35 Data Privacy and Governance in AI 28:35 AI in Healthcare: Challenges and Opportunities 33:47 AI for Community Support and Education 40:46 Future of AI: Task Automation and Integration 46:44 AI Thought Leaders and Resources

12. 

    16 Sept 2025

    Fix big problems with AI – or why bother?| EP. 8 w/ Marcus Williamson

    What's the point of AI if it doesn't solve big problems? Marcus is a mathematician on a mission. He quit investment banking to found Elyndra AI, a platform doing amazing things for children's care. In this episode of AI in Social Care, we cover: The best way to reinvent care isn't through tech – we need a Netflix documentary From trading floors to children's homes – turning data analysis on proper problems How Shadow AI is already in your care service – and how to fix that before it does harm Some fascinating and original work in reimagining recruitment for complex care Approaching tech procurement as a great door opener to discussions within a business – and one warning sign to look out for from vendors Marcus is an original thinker that the sector is lucky to have IMHO. Do your ears a favour and listen to this one. 🎧 Watch on YouTube or listen on Spotify, Apple Podcasts, Deezer, and Amazon Music. Like, comment, and subscribe for more honest, human-first conversations about the future of care. #aiinsocialcare #childrenscare #caretech #shadowAI #carecrisis 01:10 Reinventing Care with a Netflix documentary 03:19 Human stories that build empathy 06:07 Marcus’ path: maths, finance, family care homes 09:03 AI and Data in Care Management 14:53 AI is nothing without an expert to make sense of it 16:01 Pitfalls and ‘shadow AI’ in care 18:01 Introducing Elyndra and Its Impact 21:00 Smarter referrals and safer matching 24:01 Challenges in Introducing New Systems 25:04 Building Trust with Providers 28:13 The Importance of Information Sharing 30:16 Personal Motivation and Vision 32:20 Expanding Horizons: Future Plans 34:01 Specialised Recruitment in Complex Care 40:22 Practical Steps for Implementing AI in Care 44:06 Final Thoughts

13. 

    1 Sept 2025

    This AI Might Be a Better Care Recruiter Than Your HR Team – Here's Why

    What if your next brilliant care hire never even makes it past the CV stage? That’s the question we’re exploring in this episode of AI in Social Care — with guest Elan James Weedon (aka EJ), co-founder of Team Lily. EJ’s journey takes him from the West End stage to the heart of care sector recruitment. And along the way, he’s developed an AI voice assistant designed to fix one of the oldest problems in hiring: we judge too soon, based on too little information. We cover: – The difference between someone who’s clicking to apply and someone who really wants the job – Why traditional recruitment filters out some of the best people – How voice AI can help spot soft skills and values you’d never get from a form – And what happens when a candidate has all the right traits… but still gets overlooked You’ll also hear a live demo of Lily — the AI assistant that holds short, human-sounding conversations with applicants, helping care providers listen better, earlier. If we say we hire on values, but filter by forms… what are we really doing? Download the FREE guide: 5 Ways to Get Started with AI in Care: https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care (https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care) Book a FREE AI & Automation Consulting Call: https://book.frankcaremarketing.com/free-consultation (https://book.frankcaremarketing.com/free-consultation) My LinkedIn: https://www.linkedin.com/in/david-mance (https://www.linkedin.com/in/david-mance) Team Lily website: https://www.teamlily.ai/ (https://www.teamlily.ai/) EJ's LinkedIn: https://www.linkedin.com/in/elan-james-weedon/ (https://www.linkedin.com/in/elan-james-weedon/)

14. 

    6 Aug 2025

    How AI Fosters Creativity and Human Connection in Care

    What if AI sparked deeper human connections rather than replacing them? Join David Mance as he talks with Alyson McKechnie-Vale, Business and Operations Director at Abbotsford Care, about using AI in innovative and practical ways to enhance creativity and make care more human. Alyson shares practical applications of using ChatGPT (or, rather, 'Gina'), and the impact of creative projects like 'Joy Boards' and 'Share It' on staff and residents. Learn about the importance of fostering a culture of curiosity, engaging staff in AI literacy, and creating meaningful connections through storytelling and art. Alyson is one of the good 'uns, and listening to her will inspire and encourage you. 00:28 Alyson's Journey at Abbotsford Care 02:39 The Role of AI in Allison's Work 05:06 Creative Projects with AI 10:22 Fostering a Positive Culture 14:07 The Joy Boards Project 19:25 AI Literacy and Ethical Use 22:33 AI as a Learning Equaliser 24:20 Reducing Administrative Burden in the Care Sector 25:24 Collaborating with an AI and Data Visualisation Expert 28:58 The Share It Project 38:54 Hive Mind: Creative Networking in Social Care 42:44 Concluding Thoughts and Fresh Perspectives Download the FREE guide: 5 Ways to Get Started with AI in Care: https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care (https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care) Book a FREE AI & Automation Consulting Call: https://book.frankcaremarketing.com/free-consultation (https://book.frankcaremarketing.com/free-consultation) My LinkedIn: https://www.linkedin.com/in/david-mance (https://www.linkedin.com/in/david-mance) Alyson's LinkedIn: https://www.linkedin.com/in/alysonmckechnievale (https://www.linkedin.com/in/alysonmckechnievale)

15. 

    24 Jul 2025

    How to Get Started with AI Marketing in Social Care | EP.5 w/Carl Roberts

    Carl Roberts, Director of Sales & Marketing at Boutique Care Homes, shares how he introduced AI into a small, busy care team. Carl shares how this has transformed the way they tell stories, engage communities, and stay consistent online. From crafting heartfelt Facebook posts to building a custom GPT trained in their brand tone, Carl breaks down: – The “AI Sandwich” model for ethical, efficient content – Why better prompts mean less server energy (and better ESG) – How he trained lifestyle leads and CRMs to use AI safely Whether you're a CEO, home manager or comms lead, this episode gives you a grounded, step-by-step path into AI – without jargon, without hype. Download the FREE guide: 5 Ways to Get Started with AI in Social Care: https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care (https://free.frankcaremarketing.com/5-simple-ways-to-get-started-with-ai-in-social-care) Book a FREE AI & Automation Consulting Call: https://book.frankcaremarketing.com/free-consultation (https://book.frankcaremarketing.com/free-consultation) My LinkedIn: https://www.linkedin.com/in/david-mance (https://www.linkedin.com/in/david-mance) Find Carl at https://www.linkedin.com/in/carlphilliproberts (https://www.linkedin.com/in/carlphilliproberts)

16. 

    2 Jul 2025

    The AI innovators you didn't expect | EP.4 w/ Dwayne Johnson

    Dwayne Johnson, Chief Local Government Director at ICS.AI, discusses the unexpected AI innovation happening within local councils and how it transforms social care through tools that improve efficiency and decision-making in an interview with David Mance.

17. 

    16 Jun 2025

    Will you need AI to pass your next CQC inspection? | EP.3 w/ Charles Cross

    Charles Cross discusses how AI platforms can assist care organizations in delivering safer, more person-centered services and how the Care Quality Commission assesses AI innovation in this interview with David Mance.

18. 

    11 Jun 2025

    What Every Care Provider Should Know About AI | EP.2 w/ Alex Green (Radfield Home Care)

    Alex Green, Director of Radfield Home Care, discusses how care providers can leverage AI to improve efficiency and support teams, even without technical expertise, in this interview episode.

19. 

    13 May 2025

    Why AI Is Too Big to Ignore — Especially in Social Care

    Alastair McDermott explores how care providers can begin using AI effectively and ethically, highlighting quick wins and addressing fears around job loss and ethical risks in this interview with the host.

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• Dwayne Johnson
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