A.I.M. Mutual strives to keep excellence in service at the forefront. We work with brokers and employers who share a genuine commitment to developing and managing all aspects of their workers’ compensation programs. Our approach is unique among carriers.
The Team Behind the Team: Keeping the Technology Wheels Turning
The Information Technology team is always on call at A.I.M. Mutual. Brokers, policyholders, and injured workers rely on workers’ compensation experts for fast answers and service. And every job relies on its own automated tools. Ben Kounaves, IT Associate, talks with Moderator Chris Sharp about his role in supporting company-wide tech services to give co-workers and stakeholders access to what they need when they need it. He also discusses the benefits of being proactive and educating his co-workers.
4 Mar 2024
The Team Behind the Team: All Roads Lead to Rating
Outside workers’ compensation circles, few realize the importance of Insurance Rating in the policy cycle. Jill Ennis, Rating Technician, talks with Chris Sharp about the innerworkings and how the Rating function touches so many departments and people. Producing a workers’ compensation insurance policy demands attention to detail and quick turnaround. Jill credits the team members around her, always ready to help to keep service standards high.
4 Mar 2024
The Team Behind the Team: HR and Its Vital Role in Workers’ Compensation
How does Human Resources impact the workers’ compensation experience? Moderator Chris Sharp takes that question to Stacy Gendron, A.I.M. Mutual’s HR Specialist, for a behind the scenes look at all HR does. From bringing on new team members to being a trusted resource, HR staff strives to give co-workers what they need to do their jobs well. Stacy explains why “meeting people where they’re at” makes all the difference.
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