In this short series, hosts Lindsay Mackay ASM and Han-Wei Lee ASM explore the disparities between rural and metropolitan emergency medical services. The series aims to unpack the complex issues affecting care delivery across different geographies and share strategies to improve equity and access.
Density vs. Distance: What They Can Learn from Each Other
We can't think of a better guest to conclude the Great Divide Series than Peter Bradley. A leader who’s had a rare vantage point across two vastly different ambulance systems i.e. London Ambulance Service and Hato Hone St John. From urban congestion to remote access, scale to spread, this conversation explores the real trade‑offs between metro and regional service delivery, and the lessons each system can take from the other. Brought to you by Corvanta and the CAA.
4 May 2026
Training & Resources: Equipping Paramedics for the Right Environment
What are the different skills and resources needed in rural and urban settings? That's what our latest guest is here to help us unpack. Gayle Christie is the Medical Director at St John WA, bringing deep expertise in pre-hospital care across vastly different operational environments. Right now, paramedics working in rural settings face challenges that their metro counterparts simply don't, and vice versa. We cover: What are the biggest resource and training gaps between rural and urban ambula...
13 Apr 2026
Behind the Mic: Meet Your Hosts
A paramedic with 25 years of shift work… who doesn’t drink coffee? Yes, we were suspicious too. In this special episode of Ambulance Insights, we flip the mic around and introduce the voices behind the podcast. Get to know your hosts, their backgrounds, their experiences on the road, and the moments that shaped why this podcast exists in the first place. It’s honest, light‑hearted, and a little bit unexpected, with plenty of laughs along the way. Whether you’re brand new to the podcast or hav...
15 Dec 2025
Beyond Borders: Improving Global Patient Outcomes
How do we bridge the gap in global ambulance care? From differing service models and overlapping jurisdictions to the realities of workforce distribution and remoteness, these challenges create disparities in access - and we’re asking the big question: how do we improve outcomes for patients worldwide? This episode we’re doing things a little differently, bringing you a global panel of three incredible voices live from the CAA Congress: - Jason Killens, - CEO London Ambulance Service...
1 Dec 2025
Improving the Barriers to Early Intervention in Cardiac Arrest
How can we improve barriers to early intervention in cardiac arrest? That's what our first guest is here to help us unpack. Tony Walker has nearly four decades of experience in ambulance and emergency services, most recently as Chief Executive Officer of Ambulance Victoria. Right now, the rates of survival to discharge are 50 % lower in rural versus metro areas. We cover: - How can we improve equity in cardiac arrest care in rural and urban areas? - Is it true Tony carries ...
14 Nov 2025
The Great Divide Teaser
Tony Walker joins the Ambulance Insights podcast. Professor Tony Walker ASM has nearly four decades of experience in ambulance and emergency services, most recently as Chief Executive Officer of Ambulance Victoria. Lindsay Mackay and Han-Wei Lee sit down with Tony to explore The Great Divide - focusing on the barriers to early intervention in cardiac arrest. Joined by cardiac arrest survivor Justine Phillips, Tony shares critical insights on how we can improve equity across urban and r...
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