About Amplify - A retail automotive podcast by Reuters Events and ASOTU
The emergence of electrification and new technology has consumers leaning into the car business with a level of curiosity and enthusiasm we haven’t seen in decades.
That’s why it is essential that top automotive executives, dealers, and industry partners collaborate like never before.
It’s time to make the most innovative voices in retail automotive, louder.
Matt Carpenter on Addressing Inefficiencies in Service Departments
Matt Carpenter is the CEO of Dealerware.
Key Takeaways:
Dealerware focuses on solving time and cost inefficiencies related to courtesy vehicles in the service department.The service side of the automotive industry often receives less attention compared to the sales side, despite its importance in building customer relationships.Winning in the market requires prioritizing customer experience over price competition.
Dealerware's solutions aim to replace outdated processes an...
13 Jun 2023
Dayna Kleve on Empowering Employee Resource Groups
Send us a Text Message.Dayna Kleve is the Director of Diversity, Engagement and Foundation, Walser Automative GroupKey Takeaways:Dayna Kleve oversees the diversity, engagement, and foundation efforts at Walser, which includes corporate communications, community engagement, and employee resource groups (ERGs).Walser started its diversity work in 2018 by focusing on the customer perspective and realizing the importance of diversity and inclusion in serving their diverse customer base.Walser for...
12 Jun 2023
Chris Garcia on Digitizing the Automotive World
Send us a Text Message.Chris Garcia is the Head of U.S. Automotive for Anyline.Key Takeaways:Anyline is a smart data capture company that aims to digitize the physical world by capturing and processing various types of data.The technology can be used to capture alphanumeric characters and tread depth on tires, among other things.Anyline initially focused on serving business-to-business (B2B) customers but is now seeing a demand for consumer-focused solutions as well.In the auto...
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