- 18
- Episodes
- 4
- Ratings
- Bi-weekly
- Cadence
- 2026
- First episode
About ANC Audios
A space for business leaders navigating today’s IT landscape. Explore real conversations around managed IT, cybersecurity, cloud services, and the decisions that shape modern organizations IT solutions. Built to inform, challenge thinking, and bring clarity to the technology driving growth, resilience, and trust.
- Publisher
- ANCGroup
- Category
- business
- Language
- en
- Explicit
- No
- First episode
- 21 Jan 2026
- Latest episode
- 21 Oct 2026
Latest episodes
18 episodes in the feed.
21 Oct 2026
Benefits Of Remote IT Support For Faster Workdays And Fewer Stalled Tickets
Deploying remote IT support allows South Carolina organizations to resolve routine technical friction, protect daily revenue, and maintain smooth multi-site operations. In this episode, Greenville-headquartered ANC Group explores how structured helpdesk workflows, proactive endpoint monitoring, and rapid ticket triage keep business-critical approvals, printer queues, and invoice processing moving without interruption. Tune in to discover how combining remote administration, cloud management, and strategic vCIO planning turns daily IT support into long-term operational resilience. Read more: https://ancgroup.com/benefits-of-remote-it-support (https://ancgroup.com/benefits-of-remote-it-support) Connect with us: Website link: https://ancgroup.com/ (https://ancgroup.com/) Facebook link: https://www.facebook.com/ANCGroup (https://www.facebook.com/ANCGroup) LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Craig Tobin,Director of Marketing-https://www.linkedin.com/in/craigpaultobin/ (https://www.linkedin.com/in/craigpaultobin/) Brian Daughhetee, Founder & CEO - https://www.linkedin.com/in/brian-daughhetee-a489155/ (https://www.linkedin.com/in/brian-daughhetee-a489155/) Ashley Sage, Director of Sales - https://www.linkedin.com/in/ashleybsage/ (https://www.linkedin.com/in/ashleybsage/)
20 Oct 2026
What Drives The Cost Of IT Support For Small business—and How To Budget Smarter
What does IT downtime really cost your small business? When critical systems crash and phones start ringing, tech support stops being a simple line item and becomes an urgent priority. In this episode, we unpack what truly drives the cost of IT support, from user headcount and device footprints to cybersecurity and 24/7 coverage. We explore the red flags signaling your setup is holding you back, plus the essential checklist every leader needs before requesting provider quotes. Tune in to stop reacting and start budgeting with confidence. Read more: https://ancgroup.com/cost-of-it-support-for-small-business Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Craig Tobin Director of Marketing https://www.linkedin.com/in/craigpaultobin/
11 Sept 2026
IT Support Tiers: Faster Ticket Routing, Cleaner Handoffs, Less Downtime
This episode breaks down how modern organizations design and operationalize IT support tiers to minimize ticket drag, accelerate incident response, and prevent routine helpdesk handoffs from stalling time-sensitive business operations. The discussion highlights how aligning Tier 1 basic intake, Tier 2 advanced troubleshooting, Tier 3 infrastructure engineering, and vCIO strategic oversight ensures technical issues are routed based on urgency and business impact rather than rigid internal labels. Discover how establishing clear escalation triggers, proactive system monitoring, and unified ticket ownership protects daily workflows and builds a resilient foundation for long-term growth. Read more: https://ancgroup.com/what-is-the-difference-between-it-support-tiers (https://ancgroup.com/what-is-the-difference-between-it-support-tiers) Connect with us: Website link: https://ancgroup.com/ (https://ancgroup.com/) Facebook link: https://www.facebook.com/ANCGroup (https://www.facebook.com/ANCGroup) LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group (https://www.linkedin.com/company/applied-network-consulting-group) YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ (https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ) Craig Tobin, Director of Marketing - https://www.linkedin.com/in/craigpaultobin/ (https://www.linkedin.com/in/craigpaultobin/) Brian Daughhetee, Founder & CEO - https://www.linkedin.com/in/brian-daughhetee-a489155/ (https://www.linkedin.com/in/brian-daughhetee-a489155/) Ashley Sage, Director of Sales - https://www.linkedin.com/in/ashleybsage/ (https://www.linkedin.com/in/ashleybsage/)
11 Sept 2026
Top Columbia Tech Companies Shaping Daily Work And Digital Growth
This podcast episode breaks down how business leaders evaluate major Columbia technology companies through operational impact rather than brand reputation. The discussion covers how establishing clear ownership over cloud environments, document automation, and multi-layered security prevents daily workflow bottlenecks across commercial, educational, and public-sector operations. Discover how applying structured vendor evaluations and proactive local support converts broader regional tech trends into a reliable, highly resilient framework for long-term growth. Read more: https://ancgroup.com/columbia-tech-companies/ (https://ancgroup.com/columbia-tech-companies/) Connect with us: Website link: https://ancgroup.com/ (https://ancgroup.com/) Facebook link: https://www.facebook.com/ANCGroup (https://www.facebook.com/ANCGroup) LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group (https://www.linkedin.com/company/applied-network-consulting-group) YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ (https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ) Craig Tobin, Director of Marketing - https://www.linkedin.com/in/craigpaultobin/ (https://www.linkedin.com/in/craigpaultobin/) Brian Daughhetee, Founder & CEO - https://www.linkedin.com/in/brian-daughhetee-a489155/ (https://www.linkedin.com/in/brian-daughhetee-a489155/) Ashley Sage, Director of Sales - https://www.linkedin.com/in/ashleybsage/ (https://www.linkedin.com/in/ashleybsage/)
18 Aug 2026
Benefits Of IT Outsourcing: Fewer IT Fires, Faster Recovery
Transitioning to an outsourced IT model is an operational strategy that directly mitigates ticket backlogs, cybersecurity risks, and disruptive downtime. In this episode, we explore how ANC Group helps organizations eliminate technical friction and protect business continuity. Discover how implementing SLA-backed helpdesk support, 24/7 proactive network monitoring, next-generation endpoint security, and strategic vCIO guidance keeps essential operations—such as Microsoft 365 access, invoice processing, and Wi-Fi connectivity—running smoothly. Read more: https://ancgroup.com/benefits-and-risks-of-it-outsourcing/ (https://ancgroup.com/benefits-and-risks-of-it-outsourcing/) Connect with us: Website link: https://ancgroup.com/ (https://ancgroup.com/) Facebook link: https://www.facebook.com/ANCGroup (https://www.facebook.com/ANCGroup) LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group (https://www.linkedin.com/company/applied-network-consulting-group) YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ (https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ) Craig Tobin, Director of Marketing - https://www.linkedin.com/in/craigpaultobin/ (https://www.linkedin.com/in/craigpaultobin/) Brian Daughhetee, Founder & CEO - https://www.linkedin.com/in/brian-daughhetee-a489155/ (https://www.linkedin.com/in/brian-daughhetee-a489155/) Ashley Sage, Director of Sales - https://www.linkedin.com/in/ashleybsage/ (https://www.linkedin.com/in/ashleybsage/)
18 Aug 2026
Types Of Managed Services That Keep Work Moving And Risk In Check
Selecting the right managed IT service model is a critical decision that directly influences operational productivity, security readiness, and infrastructure reliability. In this episode, we examine how ANC Group helps organizations align their technical support with core business goals. Discover how implementing SLA-backed helpdesk support, proactive patch management, vCSO compliance guidance, and cloud backup validation eliminates workflow bottlenecks, secures critical data, and keeps daily operations running smoothly. Read more: https://ancgroup.com/types-of-managed-it-services (https://ancgroup.com/types-of-managed-it-services) Connect with us: Website link: https://ancgroup.com/ (https://ancgroup.com/) Facebook link: https://www.facebook.com/ANCGroup (https://www.facebook.com/ANCGroup) LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group (https://www.linkedin.com/company/applied-network-consulting-group) YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ (https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ) Craig Tobin, Director of Marketing - https://www.linkedin.com/in/craigpaultobin/ (https://www.linkedin.com/in/craigpaultobin/) Brian Daughhetee, Founder & CEO - https://www.linkedin.com/in/brian-daughhetee-a489155/ (https://www.linkedin.com/in/brian-daughhetee-a489155/) Ashley Sage, Director of Sales - https://www.linkedin.com/in/ashleybsage/ (https://www.linkedin.com/in/ashleybsage/)
4 Aug 2026
Staff Augmentation Vs Managed Services: Fix Overloaded IT Teams
Is your IT team drowning in tickets, security alerts, and after-hours calls? In this video, we break down staff augmentation vs managed services and help you figure out exactly where your gap really is: extra hands, unclear ownership, or long-term strategic direction. Staff augmentation adds people into your existing process while your internal lead stays in charge, while managed services shifts daily ownership of monitoring, help desk, patching, backups, and vendor coordination to an outside partner. Whether you're dealing with hiring gaps, an upcoming Microsoft 365 migration, cyber insurance prep, or an untested backup plan, this video will help you map out the right support model for your team. Read the full article: https://ancgroup.com/staff-augmentation-vs-managed-services Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Craig Tobin Director of Marketing https://www.linkedin.com/in/craigpaultobin/
28 Jul 2026
Columbia Tech Conferences That Help Turn IT Ideas Into Action
Attending industry tech conferences often yields plenty of big ideas, but turning those insights into measurable operational value requires a structured plan. In this episode, we explore how business and IT leaders can evaluate Columbia tech conferences through a practical, ROI-driven lens. Learn how to filter event agendas for maximum impact, engage vendors with accountability, and translate key takeaways regarding cybersecurity, automation, and business continuity into an actionable technology roadmap backed by clear ownership and measurable deadlines. Read more: https://ancgroup.com/top-tech-conferences-columbia (https://ancgroup.com/top-tech-conferences-columbia) Connect with us: Website link: https://ancgroup.com/ (https://ancgroup.com/) Facebook link: https://www.facebook.com/ANCGroup (https://www.facebook.com/ANCGroup) LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group (https://www.linkedin.com/company/applied-network-consulting-group) YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ (https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ) Craig Tobin, Director of Marketing - https://www.linkedin.com/in/craigpaultobin/ (https://www.linkedin.com/in/craigpaultobin/) Brian Daughhetee, Founder & CEO - https://www.linkedin.com/in/brian-daughhetee-a489155/ (https://www.linkedin.com/in/brian-daughhetee-a489155/) Ashley Sage, Director of Sales - https://www.linkedin.com/in/ashleybsage/ (https://www.linkedin.com/in/ashleybsage/)
18 Jun 2026
Managed Services Vs Professional Services: How To Choose The Right IT Support Model
Are IT projects bleeding into your daily support tickets? Is your finance team confused about which tech bills are recurring and which are one-time costs? When technology work lacks clear ownership, it creates massive friction across your business—passwords take too long to reset, vendor handoffs get messy, and major infrastructure upgrades stall out. In this video, we break down the critical difference between Managed Services vs Professional Services and explain how choosing the right model eliminates vendor confusion and protects your budget. We explore how to accurately separate daily operational support from scoped project work, why you must demand clear ownership before an outage happens, and how using the wrong IT support model puts your cyber insurance and compliance readiness at risk. Read the full article: https://ancgroup.com/managed-services-vs-professional-services Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Ashley Sage Director of Sales https://www.linkedin.com/in/ashleybsage/
18 Jun 2026
Why Managed Services Matters Before IT Tickets Become Business Delays
Are stalled helpdesk tickets turning into missed invoices, delayed customer service, and frustrated employees? When technology problems are handled reactively, they don't just stay in the IT department—they create massive friction across your entire business. In this video, we break down exactly Why Use Managed IT Services and explain how moving to a proactive support model keeps your teams productive, secure, and moving forward. We explore how managed services give you a single point of contact for vendor coordination, how to regain budget control with predictable IT planning, and why robust managed IT makes passing your next compliance or cyber risk review exponentially easier. Read the full article: https://ancgroup.com/why-use-managed-it-services Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Craig Tobin Director of Marketing https://www.linkedin.com/in/craigpaultobin/
29 May 2026
IT Managed Services Challenges That Slow Work, Budgets, And Security Down
Is your team losing valuable hours waiting on password resets, unpatched systems, or finger-pointing vendors? When your technology management model breaks down, the friction ripples through your entire organization—stalling accounts payable, slowing down customer service, and leaving security gaps wide open. In this video, we break down the top IT Managed Services Challenges that actively hurt productivity, budgets, and compliance. We dive into why common MSP bottlenecks happen, how a lack of a "single source of truth" derails strategic budgeting, and what real, proactive IT support looks like when it's built to keep your business operations moving. Read the full article: https://ancgroup.com/managed-it-services-challenges Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Brian Daughhetee Founder & CEO https://www.linkedin.com/in/brian-daughhetee-a489155/
29 May 2026
Managed IT Services Pricing: What You’re Really Paying For
Is your controller spending too much time trying to decode surprise IT invoices? When it comes to technology, unclear spending affects more than just your bottom line—it actively cripples your team's response times, leaves security vulnerabilities wide open, and stalls daily production. In this video, we break down Managed IT Services Pricing to uncover what you are actually paying for when you partner with an MSP. We pull back the curtain on standard $100–$300 per user/month pricing models, compare tiered packages (like Core-IT vs. Secure-IT), and show you how a proactive support model can cut your in-house IT costs by 40% while improving overall operational efficiency. Read the full article: https://ancgroup.com/managed-it-services-pricing Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Brian Daughhetee Founder & CEO https://www.linkedin.com/in/brian-daughhetee-a489155/
4 May 2026
Top Tech Companies in Greenville: Elevating Your Business Now!
Think local tech is just about keeping the lights on? Let's get real. When your retail platform grinds to a halt during holiday sales or your logistics dashboard freezes as shipments back up, a "good enough" approach to IT isn't going to cut it anymore. In this video, we break down how the top tech companies in Greenville, SC, are moving beyond basic helpdesk support to actually drive business growth and profit. We discuss the hidden costs of software clutter, why 100% of businesses report revenue loss from downtime, and the exact steps to implement new technology without disrupting your daily operations. Read the full article: https://ancgroup.com/tech-companies-greenville Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Brian Daughhetee, Founder & CEO https://www.linkedin.com/in/brian-daughhetee-a489155/
4 May 2026
Why Business Leaders Attend The Top Greenville Tech Conferences
Stop believing tech events are just tired vendor pitches or a parade of business cards. In Greenville, the real action happens when you can solve a payment gateway glitch on the spot with a peer, or sidestep a costly cloud migration error by swapping war stories with a local CIO. In this video, we break down how to get real, tangible ROI out of the top tech conferences in Greenville, SC. We explore how local businesses are tackling the realities of hybrid work, why 90% of IT leaders are consolidating their vendors, and how to turn post-conference inspiration into actual operational results. Read the full article: https://ancgroup.com/greenville-tech-conferences Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Brian Daughhetee, Founder & CEO https://www.linkedin.com/in/brian-daughhetee-a489155/
16 Mar 2026
Columbia Industries: Move Fast or Get Left Behind
Columbia industries aren’t waiting for change, they’re creating it. Learn how top local businesses reinvent operations, harness digital tools, and grow at 3.4% annually while competitors lag. From agile manufacturing to booming live entertainment, discover how momentum becomes market domination. Listen now and find out what steps your business must take to stay ahead of the curve in Columbia Industries. Read more: https://ancgroup.com/Columbia-industries Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Have questions? Reach out to us: Brian Daughhetee: https://www.linkedin.com/in/brian-daughhetee-a489155/
5 Mar 2026
Greenville Industries: How Smart IT Stops Production Chaos and Protects Millions
Greenville Industries face massive risks when IT fails—production stops, data is vulnerable, and compliance is at stake. In this episode, we dive into how proactive IT services, cybersecurity measures, and infrastructure planning protect operations, reduce downtime, and save millions. Learn how Greenville-based managed services providers turn IT from a cost center into a strategic growth tool for industrial businesses. Read more: https://ancgroup.com/greenville-industries/ Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Have questions? Reach out to us: https://www.linkedin.com/in/craigpaultobin/
3 Feb 2026
What Are Managed IT Services? A Simple Guide for Growing Businesses
IT problems can be unpredictable and expensive. This episode breaks down what managed IT services are, how they work, and why proactive IT matters more than ever. Learn how businesses reduce downtime, control costs, and strengthen security with the right IT partner. Read more: https://ancgroup.com/what-are-managed-it-services/ Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Have questions? Reach out to us now- Craig Tobin Director of Marketing https://www.linkedin.com/in/craigpaultobin/
21 Jan 2026
Where IT Clarity Begins
Technology decisions move fast and the stakes are higher than ever. This opening episode sets the tone for a space built to cut through IT noise, explore real-world challenges, and share perspective on managed IT, mybersecurity, and cloud services shaping how modern businesses operate. Connect with us: Website link: https://ancgroup.com/ Facebook link: https://www.facebook.com/ANCGroup LinkedIn link: https://www.linkedin.com/company/applied-network-consulting-group YouTube link: https://www.youtube.com/channel/UCfW3CL4p96KwHxPRil4VfHQ Have questions? Reach out to us now!
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Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 5.0 / 5
- 2 ratings
- Spotify
- 3.0 / 5
- 2 ratings
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