Authorities on Air is the official podcast of the Pennsylvania Municipal Authorities Association (PMAA), featuring real conversations with the people behind public service. From drinking water and wastewater to solid waste, recycling and beyond, we explore how municipal authorities—and the professionals who support them—deliver essential services and strengthen communities across Pennsylvania.
Publisher
Pennsylvania Municipal Authorities Association (PMAA)
Jennifer Yuengling and Pat Caulfield discuss how their organizations build strong communities through investment and local pride in this interview.
14 Oct 2026TRANSCRIPT
Who Makes the Water That Makes the Beer? | Part 1
Jennifer Yuengling and Pat Caulfield discuss the vital role of water in brewing success during this interview on Authorities on Air.
31 Aug 2026TRANSCRIPT
Built on Trust: The Engineer-Authority Relationship
Host Craig and Host Lindsay interview Mike McCarey of Carroll Engineering Corporation and Dave Horton of Brodhead Creek Regional Authority about building trust in the engineer-authority relationship for reliable water systems.
18 Aug 2026TRANSCRIPT
Live from the PMAA Awards Banquet
Melissa Radovanic and Lindsay Hughes interview PMAA attendees live at the 83rd Annual Conference, capturing the excitement and community of the awards banquet.
18 Aug 2026TRANSCRIPT
Live from the PMAA Welcome Reception
Host [Host Name] interviews PMAA conference attendees at the 83rd Annual Conference Welcome Reception, revealing why networking and learning from industry peers keeps them returning.
11 Aug 2026TRANSCRIPT
Two Seats at the Same Table: How Authorities and Solicitors Work Together
Sharon Purnell and Melissa Kelso discuss how municipal authorities and their solicitors collaborate for effective decision-making and project advancement.
16 Jun 2026
Tapping Into Customer Service at Pittsburgh Water
When most people think about water service, they may think about turning on the tap, paying a bill, or calling when something goes wrong. But behind every bill, every service question, and every customer interaction is a team of people working to keep essential services moving. In this episode of Authorities on Air, Julie Mechling, Director of Customer Service at Pittsburgh Water, talks about what customer service really looks like at one of Pennsylvania’s largest municipal water author...
4 Mar 2026TRANSCRIPT
Smart Water Technology
Host [Host Name] interviews Melissa Rohland of Herbert, Rowland & Grubic, Inc. about how smart water technology enhances municipal water system efficiency and reliability.
10 Feb 2026TRANSCRIPT
Green Stormwater Infrastructure – City Beautiful H2O: A CRW Story
Claire Maulhardt, Stormwater Utility Director, discusses green stormwater infrastructure with Craig Fahnestock and Melissa Radovanic, highlighting sustainable rainwater management in communities; this is an interview.
27 Jan 2026TRANSCRIPT
Emergency Response: Authorities on the Front Lines
When a water main breaks, most people only notice when service is disrupted. What they don’t see is the rapid, coordinated response working behind the scenes to protect public health and restore service. In this episode of Authorities on Air, we’re joined by Jeremy Horvath, Executive Director, PMAA Region 6 Director and Jeremy Stultz, Systems Supervisor, PMAA Assistant Region 6 Director from Highland Sewer & Water Authority. They share a practical, real-world look at how municipal authori...
6 Jan 2026TRANSCRIPT
Managing Lost and Non-Revenue Water
Every drop of water has value, and every gallon lost has a cost. In this episode of Authorities on Air, we are joined by the team from Lower Saucon Authority to talk about how they successfully manage lost and non-revenue water, and why it matters to the customers they serve. Recorded live at the PMAA Annual Conference in Bethlehem, Pennsylvania, this conversation features Bill Ross, Administrator, Stacey Fetzer, Assistant Administrator, and Bill Reccek, Operations Supervisor. Together, they ...
Safe Water, Healthy Communities – Why Regulations Matter Featuring Liesel Gross, Chief Executive Officer, Lehigh County Authority Recorded during the PMAA Annual Conference in Bethlehem, Pennsylvania Clean, safe drinking water is something most people take for granted. But behind every glass is a complex system of testing, treatment, science, and regulatory oversight that protects public health every single day. In this episode, Liesel Gross, CEO of Lehigh County Authority, talks about why w...
21 Oct 2025TRANSCRIPT
From Trash to Treasure: The Role of Authorities in Recycling & Solid Waste
What really happens to your garbage after you toss it in the bin? In this episode, we go beyond the curbside to explore the journey of trash and recycling with Amy Schirf (Education Coordinator, Centre County Recycling & Refuse Authority). From processing waste to sorting recyclables by hand, Amy reveals what most people never see, and how small actions at home can have a big impact. We talk about the myths, the mess, and the mechanics of modern waste management. You'll hear what materia...
7 Oct 2025TRANSCRIPT
Down the Drain – Where Your Wastewater Goes
Where does your wastewater go after you flush? In this episode of Authorities on Air, we follow the flow with Shannon Drosnock, (Executive Director, Montgomery Township Municipal Sewer Authority). Shannon walks us through what happens underground—from household pipes to pump stations to treatment tanks—and explains how science, strategy, and skilled professionals come together to protect public health and the environment. Along the way, we learn how MTMSA is leading the charge in workforce de...
23 Sept 2025TRANSCRIPT
From Lake to Tap: Erie’s Clean Water Story
What does it take to deliver clean, safe drinking water to an entire region—every single day? In this episode of Authorities on Air, host Craig Fahnestock visits Craig Palmer, CEO of Erie Water Works, for an inside look at one of the country’s oldest and most innovative public utilities. Erie Water Works has been serving the community for over 150 years, a legacy built on engineering excellence and public service. From intake pipes a mile out in Lake Erie to a cutting-edge filtration sy...
7 Sept 2025TRANSCRIPT
Telling Your Story: Public Engagement That Works
In this episode of Authorities on Air, Lindsay Hughes (Public Relations Manager, North Penn Water Authority) talks about what it takes to communicate effectively with your community and why public engagement matters more than ever. Lindsay shares real-world examples of how clear, consistent communication builds trust and discusses practical ways municipal authorities can engage the public without a big budget or a large staff. The conversation also touches on the power of internal communicati...
23 Jul 2025
Introducing PMAA: Who We Are and Why It Matters
Welcome to the debut episode of Authorities on Air, the official podcast of the Pennsylvania Municipal Authorities Association (PMAA). This podcast is dedicated to telling the stories of the people behind public service—those who keep your drinking water clean, your environment protected, and your community thriving. In this kickoff episode, host Craig Fahnestock (PMAA Deputy Executive Director-Member Services) is joined by Melissa Radovanic (Vice President, PMAA; Assistant Manager, RDM-Jo...
Inside a recent episode
Who Makes the Water That Makes the Beer? | Part 2
Published 14 Oct 2026 · Transcript excerpt
[…] Just as many questions as the kids. They are so amazed at what goes on and it's computerized and real time information being collected and alarms and bracketing to make sure that you're in compliance. So that's something we're really proud of. We also have a cooperation co-op with the Pennsylvania Game Commission. We own thousands of acres of watershed and land, and we have a co-op with the Game Commission that will allow public hunting on those facilities. We try and keep vehicular access off, so it's walkable, but that's something we're super proud of. Most recently, and we're not finished with it yet, but we entered into a trail agreement. […]
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