Automation and Self-Service Podcast
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Podcast Overview
<p>Welcome to Automation and Self-Service podcast, a place where we explore new ways to improve customer service through technology. Hear from industry leaders and get the latest news in the automation field– subscribe today! </p>
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Publishing Since
8/22/2024
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Recent Episodes
November 10, 2025
Steven King on leading ARKI and the future of automation
In this episode of The Automation and Self-Service Podcast, editor Sandra Carpenter sits down with Steven King, CEO of BlueSky Robotics and Distinguished Professor of Innovation and Emerging Technology at UNC. King is co-hosting and keynoting this year's Automated Retail and Kiosk Innovation (ARKI) show in Tampa, where he'll help lead conversations on how automation, AI and robotics are reshaping self-service industries. King shares his perspective on the event's evolution from the Self-Servi...
October 16, 2025
Classic meets modern: How vending is evolving in the age of AI
Vending has long been a symbol of convenience, from the nostalgic glow of the classic Coke machine to today's sleek, touchscreen models that accept mobile payments and even make product recommendations. In this episode of The Automation and Self-Service Podcast, host Sandra Carpenter, editor of Vending Times and Kiosk Marketplace, sits down with Dale Laszig, a longtime payments industry journalist and content creator who has tracked vending's digital transformation for years. Together, they e...
September 18, 2025
Keeping kiosks always on: a conversation with Smart Charging Technologies
In the newest episode of the Automation and Self Service Podcast, Sandra Carpenter, editor of Kiosk Marketplace, talks with Micah Larsen, MBA, sales director at Smart Charging Technologies, about one of the most expensive challenges kiosk and vending operators face: downtime.
14 total episodes available
Recent guests on Automation and Self-Service Podcast
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Lee Mokri
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Parrish Chapman
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Frequently asked questions
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- What is Automation and Self-Service Podcast?
<p>Welcome to Automation and Self-Service podcast, a place where we explore new ways to improve customer service through technology. Hear from industry leaders and get the latest news in the automation field– subscribe today! </p> - How often does this podcast release new episodes?
This podcast updates bi-weekly.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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