Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

Awkward Silences
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Podcast Overview
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
Language
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Publishing Since
11/26/2018
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Recent Episodes

July 1, 2026
#192 - Slowing Things Down to Speed Up Research with Jared Forney of Okta
Host Erin May interviews Jared Forney, Research Operations Principal at Okta, about balancing research speed and rigor with AI acceleration to drive impactful change.

June 9, 2026
#191 - Throwback: UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft
Host Erin and Ben interview Microsoft AI UX Research Lead Jess Holbrook about a decade of UX lessons learned from researching AI, offering insights into adapting UX practices for AI's future.

May 26, 2026
#190 - How to Navigate the Constant Change in UX Research with Learners CEO Alec Levin
Host Erin May interviews Alec Levin, CEO of Learners, discussing how UX researchers can leverage AI for discovery work and proactively shape their evolving roles.
198 total episodes available with 33 transcripts
Recent guests on Awkward Silences
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Jared Forney
Guest
Jess Holbrook
Guest
Alec Levin
Guest
Ruby Pryor
Guest
Sam Ladner
Guest
George Whitfield
Guest
Aneta Kmiecik
Guest
Nikki Anderson
Guest
Kristen DeLap
Guest
Laura Klein
Guest
Basek Fakhoury
Guest
Baran Erkel
Guest
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Frequently asked questions
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- What is Awkward Silences?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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