by AssistKD
Our podcast is a chance to tune into our musings on a range of subjects from the use of business analysis tools and techniques to the books we like that are helpful for business change professionals.
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11/16/2020
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April 22, 2025
<p>BA Brew guest Danny Kalkhoven warns against sticking too strictly to business models (such as the BA Service Framework) and recommends adapting them to context. </p><p>Jonathan is impressed by Danny’s inspired analogy – applying a business model without context is like turning up at a building site with a shiny new drill and asking where you can use it. </p><p>Danny quotes British Statistician George E.P. Box: ‘All models are wrong, but some are useful’. </p><p>And Debbie gets straight to the point with: ‘Always switch your brain on’! </p><p>Danny Kalkhoven is a business analyst, consultant and business analysis trainer who lives in the Netherlands. His forthcoming talk at BA Conference Europe 2025 ‘Mind the Gap’ addresses the inevitable gap between business models and real-world business challenges.</p><p>If you liked this BA Brew, you may also enjoy the following: </p><p>BA Brew </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/nz30anZiEzU">BA Brew 35: The BA Service Framework</a> </p><p>Article </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/articles/creating-business-analysis-service-definition">Creating a Business Analysis Service Definition</a> </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/learning-zone/free-courses">Introducing the BA Service Framework: FREE Course</a> </p><p>#businessanalyst #businessmodels #businessanalysis #BASF #BAServiceFramework #changemanagement #businesstools</p>
April 4, 2025
<p>What AI tools do you use as a BA? Business change consultant Mick Brian is an early adopter and expert on the subject. In this thought-provoking BA Brew, he discusses the challenges and rewards of introducing an LLM (Large Language Model) into a large organisation. </p><p>Topics covered include: why the input of BAs is essential when introducing AI tools; the intangible benefits of LLMs; why you need to prompt AI to your level of expertise; the government’s ‘AI Playbook’ and more.</p><p>As promised in the BA Brew, Mick Brian has shared these useful links for BAs with an interest in using AI tools. </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.gov.uk/government/publications/ai-playbook-for-the-uk-government">AI Playbook for the UK Government</a> </p><p>The Leader in Agentic Process Automation System | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.automationanywhere.com/">Automation Anywhere</a></p><p>Lucidchart | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.lucidchart.com/pages">Diagramming Powered By Intelligence</a> </p><p>Process Intelligence and Process Mining | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.celonis.com/">Celonis</a></p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=7lziudyXwfw">Rory Sutherland Podcast</a> </p><p>Mick also recommended the book <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.amazon.co.uk/Alchemy-Original-Thinking-Mind-Numbing-Conformity/dp/0753556529/ref=sr_1_1?crid=8XLE8SEOPSX6&dib=eyJ2IjoiMSJ9.S-upaDt1557j8jat_zYETCkV3Ppld6MqgsP6s3QD7AaSN2rWWflVU2rM7JS0BvSt7c6dYRWZ0n5aZchdtLoPs9xwSANL2NKK7UerRF5QGBAO_1L6kjirvXIVZt7RosTXEJ5-W6iYqxT50S3cH1IUrFtlQnemj5ensPdvuarvN_F4fJX30qGScvRcE2zfXdToiryK7FVLHsKbuWy-s74ZoRcRJ9VuJNboGDGZVyqXkUY.eN-MYmYXGsdBtRP2ip7KXmB4FszGg9wXqm1VxqJevhw&dib_tag=se&keywords=alchemy+rory+sutherland&qid=1742225683&sprefix=alchemy+%2Caps%2C93&sr=8-1">‘Alchemy’ by Rory Sutherland</a>. </p><p>If you liked this BA Brew, you may also enjoy the following articles and blogs:</p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/articles/ai-alchemy-turning-change-gold">AI Alchemy: Turning Change into Gold</a> - based on the presentation by Mick Brian and Will Izzard at the Business Change and Transformation Conference Europe 2024. </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/articles/book-review-hello-world-hannah-fry">BOOK REVIEW: Hello World by Hannah Fry</a> </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/articles/ai-and-business-analysis-role">AI and the Business Analysis Role</a> </p><p>The following BA Brews may be of interest: </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/learning-zone/ba-brew/ba-brew-63-ai-brew-hosted-chatgpt">BA Brew 63: The AI BA Brew (Hosted by Chat GPT)</a> </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/learning-zone/ba-brew/ba-brew-75-business-analysis-and-ai-feat-john-wisner">BA Brew 75: Business Analysis and AI (Feat. John Wisner)</a> </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.assistkd.com/learning-zone/ba-brew/ba-brew-81-benefits-risks-and-opportunities-ai-business-analysis-feat-donald">BA Brew 81: The Benefits, Risks and Opportunities of AI in Business Analysis (Feat. Donald Farmer)</a> </p>
March 21, 2025
<p>Have you ever wrestled with a box of tangled cables and leads… or tried to get the knot out of the chain of a necklace? Some business change problems can be as challenging. Change expert and BA leader Karen Newnham joins the crew to discuss engaging with stakeholders to tackle complex, persistent problems (otherwise known as ‘Mischief Management’.) </p><p>Karen Newnham was also the special guest on BA Brew 25: The Solution Standoff. </p><p> If you liked this BA Brew, you may also enjoy the following articles and blogs: </p><p><a target="_blank" rel="noreferrer noopener" class="Hyperlink SCXW176944537 BCX2" href="https://www.assistkd.com/articles/problem-solving-duck">The Problem Solving Duck</a> </p><p><a target="_blank" rel="noreferrer noopener" class="Hyperlink SCXW176944537 BCX2" href="https://www.assistkd.com/learning-zone/business-alchemists-blog/stakeholder-engagement-beware-nodding-along-syndrome">Stakeholder Engagement: Beware of ‘Nodding Along’ Syndrome</a> </p><p><a target="_blank" rel="noreferrer noopener" class="Hyperlink SCXW176944537 BCX2" href="https://www.assistkd.com/learning-zone/business-alchemists-blog/youre-speaking-are-you-being-understood">You’re Speaking, But Are You Being Understood?</a> </p><p><a target="_blank" rel="noreferrer noopener" class="Hyperlink SCXW176944537 BCX2" href="https://www.assistkd.com/learning-zone/business-alchemists-blog/process-woes">Process Woes</a> </p><p>The following BA Brews may be of interest: <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/Wv_Xv15PNrQ">BA Brew 26 on Stakeholder</a>s and <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/rXaPSmxIg2Q">BA Brew 76 on The Human Element</a>. </p><p>#businessanalyst #stakeholdermanagement #businessanalysis #solutions #changemanagement #stakeholders #businessproblems </p>
Inside Business Analysis
International Institute of Business Analysis (IIBA)
Benjamen Walsh from The Better Business Analysis Institute (BBAI)
DOAC
Dr Rangan Chatterjee: GP & Author
Staying Relevant Productions
Goalhanger
Goalhanger
Chris & Rosie Ramsey
Goalhanger
The Guardian
Plosive
Global
Global
Squiz Media
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