Banking on Innovation

About Banking on Innovation

Welcome to Personetics’ Banking on Innovation podcast, where banking leaders driving customer-centric Innovation to share their stories and reveal their insights on how financial data-driven personalization impacts business results and banking customers’ financial wellbeing. Hosted by Jody Bhagat, President of Americas at Personetics, the biweekly podcast helps executives in banks, fintechs and banking providers consider how to lead customer-driven Innovation in their own organizations. Guests on the show include CEOs, Chief Digital Officers and Retail Banking Heads from the country’s leading regional, big banks and credit unions, so you can learn from those on the cutting edge. In each episode, guests share key learnings from their personal journey to success before exploring what it takes to execute on customer-driven innovation and provide consumers with personalized experiences that supports their financial wellness. Topics include the evolution of customer expectations, how mid-sized banks can compete on customer innovation, how to use data to improve the impact on member experiences, how to embed customer personalization in a digital environment and more. Each episode ends with the guest’s answer to the same question: what will customers expect in the next three-to-five years, for which the industry is not well prepared? Banking on Innovation is brought to you by Personetics, the leading global provider of financial data-driven personalization and customer engagement solutions for the financial services industry. Personetics serves over 100 banks and financial institutions across 32 global markets, helping 135 million bank customers worldwide manage their money more efficiently and increase their financial wellbeing Tune in to learn and be inspired.

Publisher

Personetics Technologies Ltd

Category

business · business · technology

Language

en

Explicit

No

First episode

28 Sept 2022

Latest episode

2 Jul 2025

Latest episodes

23 episodes in the feed.

1. 

   2 Jul 2025

   Episode 22 - Dennis Khoo - Author, Driving Digital Transformation and the allDigitalFuture Playbook (taP), Managing Partner, allDigitalfuture LLP

   Author Dennis Khoo discusses with Jody Bhagat how banks in Asia-Pacific thrive through execution and engagement, highlighting cognitive banking's role in long-term success in this interview episode.

2. 

   22 May 2025

   Episode 21 - Nathalie Larue, Senior Vice President, Personal Services, Desjardins Group

   Desjardins Group's Nathalie Larue, Senior Vice President, discusses how Desjardins is using AI and a member-first approach to transform digital banking with Jody Bhagat in an interview.

3. 

   30 Apr 2025

   Episode 20 - David M. Brear Global CEO, 11: FS

   Jody Bhagat interviews David M. Brear, CEO of 11:FS, discussing how Cognitive Banking enables personalized, contextual experiences for the future of financial services.

Who has been a guest on Banking on Innovation

Names identified in recent episode analyses. Showing up to five guests.

• Dennis Khoo
• Nathalie Larue
• David M Brear
• Jim Marous
• Firdaus Bhathena

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

2 ratings

Spotify

5.0 / 5

6 ratings

Podcast Authority Score: 28 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

33

Social presence

0

YouTube

0

Engagement

60

Contact Banking on Innovation

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.