Behind the Button is your all-access guide to the intricate, fast-moving world of pay.
From 2026, every fortnight we sit down with experts from across the pay professions to uncover the stories, challenges and innovations shaping this essential industry. From legislative updates and technological change to the evolving roles found within pay teams, we explore the forces that keep pay professionals sharp, busy and always adapting.
Because in payroll, nothing ever stands still. It’s never, ever boring. And there’s certainly more to it than pushing that elusive button to get people paid. But beyond the systems and processes, this is a podcast about people. We get to know the individuals behind the payslips, diving into their motivations, career journeys and the passions that drive them.
Join us as we pull back the curtain on the world of pay, and discover what really happens behind the button.
https://www.cipp.org.uk
ACE26 miniseries episode 5: Raising the bar: developing South Africa's payroll profession
Steve Krause of the South African Payroll Association (SAPA) explores the evolving role of pay in South Africa and its growing importance as businesses expand across African markets.
As younger professionals help raise the profile of the profession, pay professionals continue to navigate complex regulatory environments, overlapping legislation and sometimes inconsistent guidance from revenue authorities. Krause discusses how international collaboration and the sharing of practical knowledge can help address these challenges, while ensuring pay professionals receive greater recognition for their expertise and contributions.
The conversation also examines the growing role of artificial intelligence in payroll. Rather than focussing on job replacement Steve highlights data privacy and governance as key considerations as organisations explore emerging technologies.
Looking ahead, he shares his vision for a profession with greater influence at senior leadership level and increased global visibility.
Discover how pay professionals are currently navigating change, sharing expertise and helping to shape the future of payroll in South Africa and beyond.
*Please note, Steve references several CIPP staff in this episode, including Jason Davenport, our CEO, Sarah Jones, our Event Manager, Sarah Winnett, our Marketing Manager and Daniel Cull, our Commercial Development Manager. He also references Ken, this is Ken Pullar, the previous CEO of the CIPP.
Links
The South African Payroll Association website: https://www.sapayroll.co.za/ (https://www.sapayroll.co.za/)
15 Oct 2026
ACE26 miniseries episode 4: One profession, many rules: the challenge of U.S. payroll
As part of our special global payroll leader mini-series of ‘Behind the Button’, we're joined by Jim Medlock, President of US payroll association, Payroll Org, to talk through payroll’s challenges, opportunities and the shared priorities of the profession across the world.
In this episode, the conversation explores changing legislation, including the One Big Beautiful Bill Act, and the impact of artificial intelligence, emphasising the importance of verifying automated outputs. Jim also highlights how accurate payroll data can support strategic decisions, alongside discussing the need for continuous education and constructive engagement with Government.
The discussion highlights that, despite regulatory differences around the globe, pay professionals all share the common goal of paying employees accurately and on time. Jim also calls for greater industry input into legislation and encourages teams to maximise their existing software’s capabilities.
Glossary
IRS = Internal Revenue Service
Links
PayrollOrg’s 'PayTalk' podcast: https://payroll.org/news-resources/resources/paytalk (https://payroll.org/news-resources/resources/paytalk)
14 Oct 2026
ACE26 miniseries episode 3: The family business: building Australia's payroll community
Jason Low’s family has spent three decades championing payroll in Australia, building the Association for Payroll Specialists (TAPS) into a thriving community dedicated to education, connection and professional recognition.
In this episode, Jason reflects on TAPS’ remarkable growth, his unexpected career in payroll and why the profession deserves greater investment and support. He explores the complexities of Australian employment legislation and the importance of ongoing training in helping businesses get pay right.
From working with the Australian Tax Office to sharing knowledge with payroll communities in the UK , Canada and beyond, Jason demonstrates the power of global collaboration in tackling common challenges.
His message is clear: simpler rules, stronger support and greater recognition can help pay professionals thrive.
Expect humour, heart and passion throughout this fantastic episode.
Glossary
ATO = Australian Tax Office
Links
TAPS website: www.payroll.com.au (http://www.payroll.com.au/)
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