Behind The Scenes with Sonda

About Behind The Scenes with Sonda

Welcome to “Behind The Scenes with Sonda”, a podcast with focus on tackling the challenges in the healthcare billing world and beyond! Every episode, Sonda will explore and expose the issues in medical billing: talking about bigger issues that come to light from large insurance carriers, showcasing the difficulties and barriers to overcome to get providers paid, and sharing more on the overall business of healthcare, specifically surrounding inequities often not seen by the general public. ‘Behind The Scenes with Sonda’ is for people working in the business of healthcare; physicians, behavioral health providers, mental health providers, but also consumers - anyone in the healthcare business industry, worker or consumer, will learn and be made aware. With a goal of building a community of healthcare, Sonda aims to provide awareness. With over 30+ years of experience in all aspects of the business side of healthcare, Sonda Kunzi has built a successful healthcare consulting and billing company. Her expertise and experience working with providers and healthcare organizations is an asset and provides you with critical information and support – something she brings to her podcast every episode! You can expect monthly (bi-weekly) episodes where community will be established, and awareness brought to healthcare billing. Together we can make an impact!

Publisher

Sonda Kunzi

Category

education · health & fitness · science

Language

en

Explicit

No

First episode

6 Sept 2023

Latest episode

14 Sept 2026

Latest episodes

38 episodes in the feed.

1. 

   14 Sept 2026

   Why Good Agencies Can’t Make Good Compliance Stick

   Why do documentation and compliance issues keep coming back, even after training? In this episode of Behind the Scenes with Sonda, Sonda explores why lasting compliance takes more than policies, annual education, and corrective action plans. She looks at the role leadership, onboarding, accountability, workflows, and organizational culture play in whether good compliance practices actually become part of the day-to-day work. This conversation challenges behavioral health leaders to look beyon...

2. 

   27 Aug 2026

   FCA Settlement Cases and What we Learn From Them

   Multi-million-dollar False Claims Act settlements rarely begin with someone intentionally deciding to commit fraud. More often, they begin with operational shortcuts, documentation gaps, weak oversight, and billing practices no one stops to question. In this episode, Sonda walks through four real behavioral health settlement cases involving deficient documentation, unreturned overpayments, psychotherapy add-on codes, incident-to billing, and telehealth facility fees. She breaks down what went...

3. 

   22 Jul 2026

   Behavioral Health Under Pressure: Ohio's Utilization Management Changes

   Behavioral health providers across Ohio are adjusting to new utilization management requirements that introduce service limitations many organizations have never experienced. Sonda Kunzi and Gary Humble discuss the reasoning behind the changes, lessons learned since BH Redesign, and how agencies can prepare for a healthcare environment that increasingly emphasizes oversight, accountability, and managed care. Sonda's Links For You: • Website • Instagram • Facebook • LinkedIn

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

5 ratings

Spotify

5.0 / 5

1 ratings

Contact Behind The Scenes with Sonda

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.