What Homeowners Should Know About HVAC | Zac Cox – Polar Bear Jack’s | Ep. 33
What should you look for before trusting an HVAC company with your home?
In Episode 33 of the Best in BA Podcast, I sit down with Zac Cox of Polar Bear Jack’s Home Services to talk about honest service, building science, and what homeowners should know before repairing or replacing their system.
Zac shares his journey from CNC machining and tearing apart old air-conditioning units to becoming a technician and now overseeing day-to-day operations and sales at Polar Bear Jack’s. We discuss the importance of airflow, ductwork, insulation, routine maintenance, getting a second opinion, and choosing a contractor who communicates clearly instead of pressuring homeowners into unnecessary upgrades.
We also talk about the need for more young people in the trades, how great mentors helped shape Zac’s career, the role social media plays in building trust, and why serving the Broken Arrow community matters to the Polar Bear Jack’s team.
In this episode:
• What to look for when hiring an HVAC company
• Common HVAC red flags and high-pressure sales tactics
• When to repair a system versus replace it
• How airflow, ductwork, and insulation affect your home
• The importance of maintenance and second opinions
• Career opportunities for young people in the trades
• How local service businesses can build lasting trust
If you own a home, run a business, or want to learn more about a career in the trades, this episode is for you.
Listen now on Spotify, Apple Podcasts, and YouTube.
10 Jul 2026
More Than an Orthodontist | Brooke Ryan | Ep. 32
What makes an orthodontic office more than just a place to get braces?
In this episode, I sit down with Brooke Ryan, Practice Manager at Emerson Orthodontics, to talk about creating an experience that goes far beyond straightening teeth. From a coffee shop inside the office operated by Not Your Average Joe to building lasting relationships with patients and supporting local businesses, Brooke shares what makes Emerson Orthodontics unique.
We also dive into Brooke's passion project, Mic'd Up on Main Street, where she highlights local businesses throughout Broken Arrow, why community matters in business, and how showing up consistently can make a real impact.
In this episode:
The story behind Emerson Orthodontics
Why there's a coffee shop inside the office
Partnering with Not Your Average Joe
Braces vs. aligners
Building an unforgettable patient experience
Supporting local businesses through Mic'd Up on Main Street
Growing alongside the Broken Arrow community
If you enjoy hearing the stories behind the people and businesses shaping Broken Arrow, be sure to follow the podcast and share this episode with someone who loves supporting local.
6 Jul 2026
Bringing Broadway to Broken Arrow | Kim Vento | Ep. 31
What does it take to bring Broadway-caliber performances to Broken Arrow?
In this episode, I sit down with Kim Vento, Executive Director of the Broken Arrow Performing Arts Center, to talk about the vision behind one of the city's most unique organizations. We discuss what goes into attracting nationally touring productions, why the arts matter to a growing community, and how the Performing Arts Center is creating experiences that rival those of much larger cities.
Kim also shares the heart behind Stars on Stage, a program that gives individuals with disabilities the opportunity to perform on stage, and why creating a place where everyone feels seen and celebrated is just as important as bringing incredible performances to town.
Whether you're passionate about the arts, love supporting your local community, or have never stepped foot inside the Performing Arts Center, this conversation offers a new perspective on what makes Broken Arrow special.
In this episode:
Bringing Broadway-caliber productions to Broken Arrow
What happens behind the scenes of a performing arts center
Why investing in the arts strengthens a community
The impact of Stars on Stage
Building memorable experiences for families across Oklahoma
Kim Vento's journey and passion for the arts
If you enjoy conversations that highlight the people and organizations shaping Broken Arrow, be sure to subscribe and share this episode with someone who loves our community.
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