Longtime friends Mel and Audrey invite you to pop a bottle and join them on a journey through the vibrant world of hospitality. With decades of combined experience in the industry, these two besties reflect on their deep friendship and shared adventures, offering expert insights and practical lessons on running a successful hospitality business.
Each episode features candid conversations, bubbly banter, and valuable tips for navigating the challenges and celebrating the triumphs of the hospitality world. From the latest industry trends to time-tested strategies for creating unforgettable guest experiences, Mel and Audrey are here to inspire and educate.
Whether you're a seasoned professional or just starting out, "Besties & Bubbles " is your go-to source for all things hospitality. So, pour yourself a glass, get comfortable, and tune in for a delightful mix of friendship, fun, and business savvy.
In this episode of Besties & Bubbles, Mel and Audrey share some of the wildest and most unbelievable tales from their careers. From spilled soup on a baby to mishaps with university presidents, forgotten weddings, and even haunted hotels, this episode is packed with hilarious, horrifying, and heartwarming stories. Tune in for honest conversations, lots of laughs, and practical advice, all while gaining a deeper appreciation for the chaotic yet captivating world of hospitality.
14 Mar 2025
The Power of Collaboration with Nicole Marie
In this episode of 'Besties & Bubbles,' Audrey and Mel introduce their first guest, Nicole Marie, an accredited practicing dietitian specialising in celiac disease and gluten-free living. They discuss their exciting new collaboration, the Gluten-Free Living Workshop, an in-person event designed to bust myths around gluten-free diets while providing practical cooking demonstrations and expert advice. Nicole shares her journey into dietetics and the importance of specialised care, while the trio explores the business benefits of collaboration and networking. Tune in to learn about their plans for creating a supportive, informative community for gluten-free living.
6 Mar 2025
The Future of Hospitality
In this episode of Besties & Bubbles, Mel and Audrey discuss the impact of automation and AI tools on customer service, the decline in face-to-face interactions, and the importance of maintaining human connections in an increasingly automated world. They share their experiences, observations, and actionable tips for hospitality businesses to enhance service standards and meet customer expectations. Listen for practical advice, honest conversations, and plenty of laughs, all while celebrating the art of hospitality.
12 Dec 2024
The Grind
Mel and Audrey, hospitality industry entrepreneurs, share their candid experiences and insights on navigating the daily grind of small business ownership, balancing work and personal life, and staying motivated.
28 Nov 2024
Entrepreneurship
Besties, Bubbles & Biz co-hosts [Full Names] share their personal journeys into entrepreneurship, exploring challenges, opportunities, and the importance of alignment and impact in creating meaningful businesses.
14 Nov 2024
Our Mission
In the second episode of 'Besties, Bubbles, and Biz,' Mel and Audrey discuss the creation of their podcast and the driving force behind it: a mission to empower small business owners in the hospitality sector with actionable advice and practical insights. They discuss what topics will come up in future episodes, including menu pricing, waste management, collaboration, staffing, sales, marketing, and building a strong team culture. Mel and Audrey will create a fun and welcoming atmosphere each week, featuring guest speakers to provide enriched content. All this, with the backdrop of their shared passion and long-time friendship.
31 Oct 2024
Content Marketing 101
In this episode of 'Besties Bubbles and Biz,' Mel and Audrey share actionable marketing tips for small business owners. They discuss the importance of social media and email marketing strategies, including planning content, utilising user-generated content, and engaging with followers - highlighting practical steps to create effective posts, leverage various social media platforms, and implement email marketing campaigns.Whether you’re a small cafe or a retailer, these actionable steps will help you grow your business.
17 Oct 2024
Trusting Your Gut with Niche Markets
In this episode of 'Besties Bubbles and Biz,' Mel and Audrey discuss building a niche business. Audrey shares how she started with Gut Tribe Kitchen, trusting her instincts and eventually growing the business. They discuss the decision to become Celiac Australia accredited to gain trust, expansion strategies, challenges faced, and the importance of customer feedback and market adaptation. Audrey and Mel also discuss the benefits of staying true to their niche and the potential for other businesses to cater to specialised markets effectively.
2 Oct 2024
Mel's Journey in Hospitality
In this episode of 'Bestie's Bubbles and Biz,' Audrey interviews Mel about her 15-year journey in the hospitality industry. Starting as a waitress under her father's supervision, Mel worked her way up through various roles, including sales and marketing director and finally a General Manager. Mel shares experiences from running major events, facing business challenges, and her dedication to staff and operational excellence. She now channels her rich experience into her own business, Inspire, providing marketing and operational consulting to elevate small businesses within the hospitality sector.
19 Sept 2024
Audrey's Origins
In this episode of Besties, Bubbles, and Biz, Mel and Audrey delve into the founding story of Davies Street Food Co. Audrey discusses her inspiration for starting the business—the lack of quality options for people with dietary restrictions in the hospitality sector. They talk about how the business evolved from the Gut Tribe Kitchen to the renowned Davies Street Food Co. during the COVID-19 pandemic. Audrey shares the challenges of running a gluten-free business, obtaining Celiac accreditation, and navigating a business partnership separation. They also touch on the importance of family support, the role of social media in their marketing strategy, and future goals of increasing staff and focusing on education within the industry.
5 Sept 2024
Welcome to Besties, Bubbles & Biz
Meet Mel and Audrey, longtime friends and fans (sometimes haters) of the hospitality industry - In this first episode, Mel and Audrey reflect on their deep friendship and shared experiences in the hospitality industry. They reminisce about their beginnings in a bustling restaurant and explore their personal and professional growth. The duo highlights the importance of understanding various aspects of the hospitality sector, from front-of-house to back-of-house operations. They also discuss the industry's challenges and their passion for creating memorable customer experiences. The episode combines humour, storytelling, and valuable insights into their journey and the broader hospitality industry while celebrating their friendship and business success.
27 Aug 2024
INTRODUCING "Besties, Bubbles & Biz"
Join Mel and Audrey for candid conversations, bubbly banter, and valuable tips for navigating the challenges and celebrating the triumphs of the hospitality world
Podcast Authority Score: 8 / 100
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