- 18
- Episodes
- 7
- Ratings
- 2024
- First episode
About Between Innovation Podcast
The Between Innovation Podcast is for organizational leaders, executives, business owners, and managers seeking to build a culture of trust and engagement that allows your people to lead effectively, innovate boldly, and create sustainable, positive momentum.
- Publisher
- Switch Innovation Lab
- Category
- business
- Language
- en
- Explicit
- No
- First episode
- 22 Feb 2024
- Latest episode
- 6 Apr 2026
Latest episodes
18 episodes in the feed.
6 Apr 2026
The Context Problem: Why AI Alone Won’t Transform Your Business
In this episode, Joe and Kathy unpack the difference between individual AI use and institutional intelligence and why that gap is where real value is either created or quietly lost. They open the showing talking about context, both the technical kind measured in tokens and context windows, and the human kind. Relationships. Systems. Strategy. The bigger picture most organizations are skipping as they chase speed and productivity. From there, the conversation moves into what’s really happening inside companies right now: Teams using AI in silos, creating more noise than clarity Leaders optimizing for efficiency instead of value creation A growing flood of “AI slop” that looks productive but lacks substance A subtle but dangerous feedback loop where AI reinforces bad thinking instead of challenging it Along the way, they explore what it means to move from AI as a personal productivity tool to AI as a coordinated, system-level capability. History has seen this before. When electricity replaced steam, nothing changed for decades until businesses reimagined how work actually happened. AI is at that same inflection point. The question for AI should be “What are we actually trying to solve—and how do we rethink our business around that?” If you’re a leader trying to cut through the noise and figure out what actually matters, this episode is your invitation to slow down, zoom out, and start thinking again. Special thanks to George Sivulka and his Substack post that provided much of the fodder for this conversation. https://substack.com/home/post/p-190627679
3 Mar 2026
Leading with Heart in the Age of AI
AI is everywhere. It promises speed, efficiency, and competitive advantage. But beneath the headlines about automation and tech stacks lies a far more important question: what happens to the humans? In this episode of Between Innovation, we unpack insights from our recent webinar with the Institute of Directors in Mauritius, “Leading with Heart in the Age of AI.” Rather than diving into technical specs, we explore the tension between the “head” and the “heart” of AI, the analytical power it brings and the human implications it creates. We tackle the real conversations leaders are having behind closed doors: How does AI impact psychological safety when employees fear job loss? What responsibility do organizations hold when chatbots hallucinate, discriminate, or give incorrect information? How do you build governance, accountability, and trust in a rapidly evolving landscape? Through stories ranging from AI-driven hiring bias to rogue automation mishaps and even a chatbot bereavement refund gone wrong, we highlight how organizations remain accountable for how AI is built, deployed, and governed. We also share an inspiring example of a team that used AI to create meaningful innovation in hours instead of days, sparking energy and possibility across their organization. Ultimately, AI provides a unique opportunity for growth. The leaders who thrive will be those who train their people, clarify their values, establish ethical guardrails, and ensure that technology aligns with mission and culture.
25 Nov 2025
Self as Instrument
In this episode Kathy and Joe dive into one of the most foundational and often overlooked ideas in organizational development: “self as instrument”. Using humor, real client moments, and lessons from the field, they explore what it really means to walk into a room as a leader, facilitator, or consultant knowing you are the most influential tool you bring with you. From calibrating your energy and reading the room to navigating bias, countertransference, and emotional signals, they unpack how your presence shapes every conversation, every interaction, and every outcome. They also discuss the leadership practices that keep your “instrument” in tune — authenticity, intentionality, modeling behavior, seeking feedback, and the non-negotiable role of self-care. Whether you're leading teams, coaching others, or simply trying to show up with more clarity and impact, this conversation offers practical, and human insight into how to bring your best self to the work. A thoughtful, energizing episode for leaders and learners who know that change starts from within.
29 Sept 2025
Holding Up the Mirror: When Leaders Block Change
In this episode of Between Innovation, Kathy and Joe hold up the mirror to leadership and ask a tough question: What if you’re the biggest barrier to the change you want to see? Drawing from real-world conversations with leaders, they explore how common frustrations—like lack of ideas, weak accountability, or organizational silos—often reflect back on leadership behaviors themselves. Through stories, roleplays, and candid insights, they unpack why change is so hard, and how leaders can build the self-awareness and trust needed to unlock innovation. If you’ve ever thought “my people just don’t…”, this episode is your invitation to pause, reflect, and reconsider what’s really happening. Key Takeaways Why leaders need to “hold up the mirror” and examine their own role in blocking change. How safety (or lack of it) determines whether ideas surface or stay hidden. The difference between external motivators (bonuses, raises) and intrinsic motivators (autonomy, mastery, purpose). What leaders really mean when they say, “My people aren’t strategic.” How initiative gets unintentionally stifled—and how to avoid “killing the spirit.” Practical ways to transform meetings into spaces for contribution and collaboration. The two types of silos (political vs. unintentional) and how to break them down. Why self-awareness and curiosity are the foundation for innovation.
14 Jul 2025
Exploring Positive Intelligence
In this episode we explore Positive Intelligence (PQ) — a powerful framework that helps us understand how our own minds can either propel us forward or quietly sabotage our growth, relationships, and creativity. Building on their recent conversation about emotional intelligence, we discuss how PQ expands that conversation by identifying our internal saboteurs — the mental patterns and voices rooted in early survival strategies that no longer serve us. From the ever-present Judge to pleasers, hyper-achievers, and avoiders, these mental habits can quietly derail our intentions without us even realizing it. Drawing from our own experience completing the Positive Intelligence program, we share personal stories, emotional insights, and favorite tools like the deceptively simple “PQ rep” — a physical practice for shifting from reactive thinking into calm awareness. Learn how PQ aligns with neuroscience, emotional development, and see how to use childhood photos of your three-year-old self to reconnect with joy, presence, and purpose. You’ll also hear about the five Sage Powers—Explore, Empathize, Navigate, Innovate, and Activate—and how these strengths help us move through life with clarity, curiosity, and intention. Whether you’re tackling workplace challenges, navigating difficult relationships, or just trying to quiet that voice in your head, this episode offers a practical and deeply human approach to shifting your internal narrative. Takeaways include: The difference between emotional and positive intelligence The Judge: your “master saboteur” and how to recognize it How simple body-based practices help rewire the brain Why your childhood survival strategies might be holding you back The importance of shared language and psychological safety in teams Tips for applying Sage Powers at work and in daily life
4 Apr 2025
Leading with Emotional Intelligence
In this episode of we discuss emotional intelligence (EQ) and how it is a changeable and learnable skill, unlike IQ, and is crucial for effective leadership, team building, and overall organizational success. We do a deep dive on all four quadrants of EQ: self-awareness, self-regulation, social awareness, and relationship management. We also talk about data that demonstrates how organizations focused on both performance and people, including developing EQ, are more profitable and resilient. Learn why EQ involves understanding and managing emotions, not suppressing them, and strategies for improving EQ such as self-reflection, pausing before reacting, observing others, and seeking feedback.
11 Mar 2025
Defining a Learning Culture
In this episode we explore what it means to build a learning culture. How do we move beyond compliance and sending people to training sessions? How do we create an environment where curiosity is king, and everyone feels safe to ask "dumb" questions? We discuss how to actually make time for learning when your calendar is a minefield of meetings, and why celebrating "oops" moments can be way more valuable than patting ourselves on the back for successes. We also discuss how to address the information overload we're all dealing with, and how to connect dots and ask the right questions. Join us and learn how to build a resilient team that's constantly growing and adapting.
11 Feb 2025
The Regenerative Leader: Reconnecting with Nature for Innovation with Giles Hutchins
In this episode we welcome a new friend from across the pond, Giles Hutchins. An author, coach, and advisor extraordinaire, Giles takes leaders into nature to inspire innovative thinking and regenerative leadership. He discusses his 30-year career of shifting business consciousness, emphasizing the importance of reconnecting with nature, and unlocking creative potential and promoting psychological safety in the workplace. He introduces the concepts of "activating our super nature" and embodied knowing, and we discuss the continued importance of emotional intelligence in leadership development. Giles also addresses the shift from mechanistic thinking to living systems, highlighting nature as a valuable resource for research and development and a model for organizational growth and resilience. Hutchins shares his personal journey and awakening, leading him to his current work, and provides insights into how nature can inspire hope and resilience in innovation. Learn more about Giles and his work:https://gileshutchins.com/ (https://gileshutchins.com/) Video:Nature Works - Activating Regenerative Leadership Consciousness -Giles Hutchins, Galahad Clark (https://www.youtube.com/watch?v=EU50XI0UDXU&list=PL4fiSooXivB7D83ut1Igssgg0xZcf-mGN&index=22) Leading by Nature book:https://amzn.to/4aXylbW (https://amzn.to/4aXylbW) Learn more about Switch:https://www.switchinnovationlab.com (https://www.switchinnovationlab.com/)
14 Jan 2025
Appreciative Inquiry
Appreciative Inquiry expert David Cooperrider joins Between Innovation hosts to share how strengths-based approach fosters positive change, connection, and innovation by focusing on peak experiences and collective wisdom.
19 Nov 2024
A Design Thinking Primer
Ever wonder what exactly design thinking is and how it can help your organization? We explore some of the key principles of this often misunderstood methodology. We also discuss how the human-centered principles of design thinking can be applied to any complex challenge — especially those related to people, leaders, and organizations.
5 Aug 2024
Yes … And
Ever heard the phrase “Yes, and …”? Join us as we explore these two powerful words, their origin in improv, and their importance to innovation. We’ll also discuss: Why innovation requires space for everyone to participate and contribute The importance of self-awareness in innovation, including the need for individuals to understand their strengths and how they can contribute to the larger conversation The embodiment of innovation — getting people up and moving and using physical activities to foster engagement and creativity. The power of breathing exercises and the importance of creating a safe and inclusive environment for innovation Why your whole self matters when it comes to innovation. Or anything, really. Innovation is about hope for change and the answers often lie within. Learn how to embrace your creativity and contribute your unique perspectives to drive innovation.
22 Jul 2024
The Creativity Myth
We dive into the multifaceted world of creativity and challenge traditional notions that limit it to artistic pursuits. We discuss how creativity is an innate human capability, applicable to a wide range of fields and essential for problem-solving, innovation, and personal growth. Creativity is not reserved for a select few. We debunk the idea that only artists or "creative types" are capable of creative thinking, emphasizing that everyone possesses a unique creative potential. Creativity is not simply a matter of waiting for inspiration to strike. We reveal the often rigorous and intentional process behind creative breakthroughs, highlighting the importance of practice, experimentation, and persistence. Play is not just for kids. We discuss the vital role of playfulness in unlocking creativity, emphasizing how it fosters exploration, experimentation, and joy, ultimately leading to innovative solutions and a more fulfilling life. We discuss how organizations can cultivate environments that encourage creativity in all employees, including psychological safety, belonging, and flexibility in fostering an innovative workforce. By challenging conventional wisdom and offering practical insights, this episode empowers listeners to tap into their own creativity and foster a more inclusive and innovative world.
5 Jul 2024
Language and Behaviors that Hinder Innovation
Joe and Kathy discuss the pervasive language and behaviors that hinder innovation in the workplace. They delve into the overuse of "I" statements by leaders that leave team members feeling unheard and excluded. They also explore the impact of phrases like "I know," which can shut down conversations, and the detrimental effects of silence and lack of acknowledgment. Additionally, they discuss the importance of curiosity and active listening, as well as the power of "yes, and" in fostering collaboration and building on ideas. Kathy and Joe emphasize the importance of self-reflection and vulnerability in creating a psychologically safe and inclusive environment that promotes innovation. They encourage listeners to assess their own communication patterns and seek feedback from their teams to identify areas for improvement. Connect with Us: Learn more about leadership and the human side of innovation at www.switchinnovationlab.com (http://www.switchinnovationlab.com/) Connect with Joe Watson (https://www.linkedin.com/in/joewatson/) and Kathy Wilcox (https://www.linkedin.com/in/kathywilcox/) on LinkedIn
21 May 2024
Reframing Accountability: The Innovation Mindset
Join Joe Watson and Kathy Wilcox, partners at Switch Innovation Lab, on the Between Innovation podcast as they delve into the human conditions necessary for innovation to thrive. In this episode, they tackle the often misunderstood concept of accountability, exploring how it can be a driving force for successful innovation. They discuss the importance of clarity, mutual accountability, and resource allocation, emphasizing that innovation requires a different approach than traditional business metrics. Joe and Kathy share valuable insights, strategies, and real-world examples to help you foster a culture of accountability and drive innovation within your organization. Key Takeaways: Redefining Accountability: Move away from the punitive, top-down model and embrace mutual accountability, where everyone understands their roles and contributions. The Importance of Clarity: Clearly define goals, expectations, and metrics for success — while remaining open to the unexpected nature of innovation. Learning Culture: Invest in continuous learning and development to foster a culture of innovation and intellectual capital growth. Activity vs. Impact Metrics: Measure early-stage innovation through activity metrics (learning, insights, experiments) and assess impact metrics (financial gain, industry transformation) later in the process. Storytelling and Check-ins: Foster open communication and storytelling to share learnings, insights, and challenges within innovation teams. Connect with Us: Learn more about innovation at www.switchinnovationlab.com (http://switchinnovationlab.com) or connect with Joe Watson (www.linkedin.com/in/joewatson) and Kathy Wilcox (https://www.linkedin.com/in/kathywilcox/) on LinkedIn. Let's redefine accountability and unlock the power of innovation together!
27 Mar 2024
Belonging: The Pathway to Innovation
This episode of the Between Innovation podcast delves deep into the concept of belonging and its profound impact on innovation, employee engagement, and organizational success. Co hosts Joe Watson and Kathy Wilcox explore how feeling like you belong can transform one's experience at work, leading to increased job performance, decreased turnover, and lessened sick days. They argue that creating an environment of belonging involves more than just diversity and inclusion; it’s about celebrating and embracing differences, fostering curiosity, and ensuring everyone’s voice is heard and valued. The conversation touches on the consequences of not belonging, including stress and lack of engagement, and suggests that organizations that prioritize belonging can drive innovation and success. They also discuss the importance of creating safe spaces for people to be vulnerable, share their stories, and feel like they truly belong. This episode concludes by contemplating a workplace utopia where belonging is celebrated, leading to a more productive, innovative, and inclusive organization.
22 Feb 2024
Getting Clear on Clarity
The episode explores the concept of psychological safety, defining it as a shared belief among team members that taking risks, voicing opinions, and admitting mistakes won't lead to negative consequences. Joe and Kathy discuss how psychological safety allows for innovation, as it enables individuals to speak up, contribute ideas, and learn from mistakes. They examine how leaders can foster a psychologically safe environment through curiosity, communication, and positive reinforcement, rather than punitive measures. Key elements include taking risks, expressing ideas and concerns, asking questions, and admitting mistakes in a supportive setting to drive organizational growth and improve team dynamics.
22 Feb 2024
Innovation Starts with Safety
The episode explores the concept of psychological safety, defining it as a shared belief among team members that taking risks, voicing opinions, and admitting mistakes won't lead to negative consequences. Joe and Kathy discuss how psychological safety allows for innovation, as it enables individuals to speak up, contribute ideas, and learn from mistakes. They examine how leaders can foster a psychologically safe environment through curiosity, communication, and positive reinforcement, rather than punitive measures. Key elements include taking risks, expressing ideas and concerns, asking questions, and admitting mistakes in a supportive setting to drive organizational growth and improve team dynamics.
22 Feb 2024
The Five Components of an Innovative Culture
The episode covers the concept of human innovation in the workplace. Switch Innovation Lab partners Joe Watson and Kathy Wilcox discuss the five key factors essential for fostering an innovative environment: psychological safety, belonging, clarity, accountability, and motivation. We explain that innovation involves not just the output but the pathway, requiring human action. Emphasizing the role of each individual, Kathy and Joe explain how innovation should be a collective effort involving a culture of shared responsibility, rather than being relegated to special groups. Discussing the need for reinvention due to rapid change, we discuss the term 'VUCA' (volatile, uncertain, complex, and ambiguous), which has accelerated the pace at which organizations must evolve. We also mention research on the speed of organizational reinvention and the necessity of involving all levels of the organization. Throughout the episode, examples within the healthcare industry and leadership behaviors are used to demonstrate these concepts practically.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 5.0 / 5
- 5 ratings
- Spotify
- 5.0 / 5
- 2 ratings
Podcast Authority Score: 19 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 13
- Social presence
- 0
- YouTube
- 0
- Engagement
- 60
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