Your business shouldn’t grow by accident, it should grow by design. Business by Design brings together practical strategy, fresh thinking and real conversations to help business owners gain clarity, make intentional decisions and confidently create their next level.
E7 Business by Design: What Does It Really Take to Build a Great Business?
Can your business be profitable and still not be a good business? What if you're making great money, but working 80 hours a week, constantly putting out fires and unable to take a holiday without everything falling apart? In this episode of Business by Design, Paula Burgess and Deborah Fay are joined by Peter Spender from Benchmark Business Advisory to explore what it really takes to build a successful, sustainable and valuable business. Drawing on almost 30 years of entrepreneurial experienc...
6 Oct 2026
#5 - The challenges of being a small business owner
Small business is being hit with change from every direction — rising costs, changing regulations, cash flow pressures, AI and an ever-changing business landscape. So what do you do when another challenge lands? In this episode, Paula and Deb talk about why business owners can't always control what's happening around them, but they can control how they respond. They explore the resilience and creativity of small business owners, the importance of having a clear plan when things change, ...
6 Oct 2026
#6 Why Wait? Don’t Make It a January Problem
We’re into the final months of the year, so Paula and Deb have a question for you: What happened to the goals you set back in January? Did you achieve them? Start them but never quite finish? Or did business get busy and they quietly move into the “I’ll deal with that next year” pile? In this episode of Business by Design, Paula and Deb explore why waiting until January to work ON your business often means it’s February before you actually gain any momentum. They talk about the familiar cycle...
28 Sept 2026
#4 What's your next Level
Episode 3: What's Your Next Level? When was the last time you stopped and genuinely asked yourself: what's next? In this episode of Business by Design, Paula Burgess and Deborah Fay explore what it means to find the next level in your business — and why answering that question requires time and space to step away from the day-to-day. They discuss how easy it is to move from one task, goal or idea to the next without reflecting on what you've already achieved or consciously deciding where you ...
7 Sept 2026
#3 - Tranquil Park Highlights
In this episode we highlight the venue, Tranquil Park resort in Maleny. Business by Design will be held at Tranquil Park and here we interview Lyle, the manager of Tranquil Park. https://resources.beyondthemaze.com.au/bbd-nov-2026-888330
2 Sept 2026
#2 The Importance of Planning
Episode 2: Why Planning is Important How often do you stop and ask whether the way you're spending your time and energy in your business is actually taking you where you want to go? In this episode of *Business by Design*, Paula Burgess and Deborah Fay explore why having a plan matters — and why that plan doesn't need to be set in concrete to be valuable. They talk about the difference between building a business by design and allowing it to evolve by default, and why even business owners ...
25 Aug 2026
#1 What is Business by Design
Episode 1: What is Business by Design? What happens when you step away from the day-to-day demands of your business and give yourself the space to really think about what comes next? In the very first episode of Business by Design, Paula Burgess and Deborah Fay introduce the thinking behind Business by Design and why they believe business owners need more opportunities to intentionally work on their businesses — rather than constantly being caught up working in them. Paula and Deborah share h...
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