Join industry leaders as they share bold ideas that ignite innovation, unveil new strategies, and empower you to drive impactful change within the movement. From Doug English, a former CU insider and CFP® with ACT Advisors.
How Credit Unions Can Build Digital-First Experiences While Preserving Member Trust
How can credit unions respond to changing digital expectations while preserving the member-focused service associated with the credit union model? Daniel Arita of First Entertainment Credit Union joins Doug English on C.U. On The Show to discuss the development of CineFi, a digital-only brand serving eligible entertainment-industry members. They discuss digital transformation, technology infrastructure, younger-member engagement, fintech competition, partnerships, and the continued role of human support in digital financial services.Disclosure: The guest on this episode is not affiliated with or endorsed by ACT Advisors, LLC, and the views expressed are his own. References to third-party companies, products, services, technologies, or financial institutions are for informational purposes only and should not be interpreted as an endorsement or recommendation by ACT Advisors.Read the written version of this episode here: How Credit Unions Can Build Digital-First Experiences While Preserving Member Trust | ACT Advisors (https://act-advisors.com/how-credit-unions-can-build-digital-first-experiences-while-preserving-member-trust/)Watch the video version of this episode here: https://youtu.be/t3gh7ygqAooEmail doug@act-advisors.com with any inquiries.
11 Aug 2026
How Credit Union Boards Can Use AI to Ask Better Questions and Strengthen Strategic Planning
In this episode of C.U. On The Show’s AI in the Boardroom series, host Doug English speaks with Lamont Black, founder of Wide Open Ventures and an associate professor of finance at DePaul University, about how credit union boards can begin using approved AI tools for interactive board-packet review and strategic planning. Their conversation also looks ahead toAI-supported financial modeling, more accessible organizational data, and the possibility of AI agents contributing additional perspectives to board discussions.
Watch the video version of this episode: https://youtu.be/BCScOYM4duI
Read the episode summary here: How Credit Union Boards Can Use AI to Ask Better Questions and Strengthen Strategic Planning | ACT Advisors (https://act-advisors.com/how-credit-union-boards-can-use-ai-to-ask-better-questions-and-strengthen-strategic-planning/)
Email doug@act-advisors.com with any inquiries.
The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.
28 Jul 2026
How Credit Unions Can Use Data to Better Understand and Support Members
In this episode of C.U. On The Show, host Doug English speaks with Tansley Stearns, president and CEO of Orsa Credit Union, and Jamie Jackson, founder and CEO of Arkatechture. They discuss how credit unions can bring information together, establish a more reliable source of data, and use those insights to better understand members and evaluate their community impact.
Watch the video version of this episode: https://youtu.be/Tsfn2Lq6oq8
Read the episode summary here: How Credit Unions Can Use Data to Better Understand and Support Members | ACT Advisors (https://act-advisors.com/how-credit-unions-can-use-data-to-better-understand-and-support-members/)
Email doug@act-advisors.com with any inquiries.
The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.
Who has been a guest on C.U. on the Show
Names identified in recent episode analyses. Showing up to five guests.
Heather McKissick
Gary Jeter
Kirk Drake
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
19,546
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
6 ratings
Spotify
5.0 / 5
3 ratings
Podcast Authority Score: 52 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
52
Social presence
0
YouTube
72
Engagement
60
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