1: Staffing, Workforce, and Culture to Reduce Risk
15 Jul 2025
3: 5 for 20 Episode 3: Wound Care in Senior Living,” featuring Martha R. Kelso
Join in-house counsel, Peter Winterburn as he answers 5 pertinent industry questions in 20 minutes in a lively and real time podcast. Peter’s guest this month is Martha R. Kelso a registered nurse whose expertise in advance wound care is well established.
16 May 2025
2: 5 for 20 Episode 2: “Claims, Contracts & Counsel: What Every Operator Should Know,” featuring David Thurber
In this episode of 5 for 20: Senior Living Podcast, host Peter Winterburn sits down with John David Thurber, in-house counsel at CAC Group, for a practical and insightful discussion on legal trends and risk management in the senior living industry. Covering everything from the differences between GL, PL, and EPL claims to how company culture directly impacts litigation, David offers valuable tips on how operators can proactively mitigate risk. Plus, a primer on the importance of arbitration agreements and how to handle incidents inherited through acquisitions.
Whether you’re an operator, risk manager, or industry advisor, this 20-minute episode is packed with takeaways you can apply today.
10 Apr 2025
Culture First: Building Stronger Risk Management in Senior Living
In this episode of Five for 20, host Peter Winterburn sits down with Erica Holman, risk manager and former nursing home administrator, to unpack how senior living organizations can build stronger, smarter risk management programs.
Erica brings more than three decades of experience to the table, sharing her unique blend of clinical and operational insight. She outlines how to build a program from the ground up—starting with how your facility handles complaints of abuse, neglect, and negligence—and how to avoid the common pitfalls that stall progress, such as working in silos or underestimating the value of proactive legal support.
Listeners will hear how an inclusive team culture, strong documentation, and coordination with legal and QA teams can dramatically improve both care outcomes and regulatory protection. Peter and Erica also explore the telltale signs of a healthy risk culture—and why the best programs go far beyond compliance checklists.
Whether you're building a program from s
8 Apr 2025
5 for 20 Episode 1: Culture First: "Building Stronger Risk Management in Senior Living,” featuring Erica Holman
In this episode of 5 for 20, host Peter Winterburn sits down with Erica Holman, risk manager and former nursing home administrator, to unpack how senior living organizations can build stronger, smarter risk management programs. Erica brings more than three decades of experience, sharing her unique blend of clinical and operational insight. She outlines how to build a program from the ground up—starting with how your facility handles complaints of abuse, neglect, and negligence—and how to avoid the common pitfalls that stall progress, such as working in silos or underestimating the value of proactive legal support. Listeners will hear how an inclusive team culture, strong documentation, and coordination with legal and QA teams can dramatically improve care outcomes and regulatory protection. Peter and Erica also explore the telltale signs of a healthy risk culture and why the best programs go far beyond compliance checklists.
1 Jul 2024
S2 Ep1: Making the Claim for DE&I: Exploring Intersectionality
Naushin Vahora, Sandy Cridland, and Vanessa Lolli discuss intersectionality in the latest episode of "Making the Claim for DEI." They explain how intersecting identities influence individuals' experiences and opportunities, highlighting visible and non-visible aspects. The episode includes personal anecdotes that illustrate the complexities of intersectionality and calls for empathy and awareness in fostering a diverse, equitable, and inclusive workplace. Please tune in to learn about the foundational aspects of intersectionality and its relevance in today's society.
29 Nov 2023
Making the Claim for DE&I: Men's Health Matters: Insights and Inspirations
This episode focuses on the importance of men's health, covering aspects from prostate cancer awareness to mental health. Your hosts, Lloyd Wills and Paul Sparks emphasize the significance of regular health check-ups and early detection in treating conditions like prostate cancer. The discussion also highlights changes in societal attitudes towards mental health, especially in men, and the need for better insurance coverage and support systems. Personal anecdotes and insights on managing mental and physical health, the impact of family history on health awareness, and the value of having an accountability partner in maintaining a healthy lifestyle are also shared. This episode serves as a reminder of the vital role of awareness and proactive measures in men's health.
Featuring:
Paul Sparks (https://cacspecialty.com/directory/paul-sparks/), Executive Chairman, CAC Specialty
Lloyd Wills (https://cacspecialty.com/directory/lloyd-wills/), Vice President, Casualty Claims, and Analytics, CAC Specialty
24 Oct 2023
Making the Claim for DE&I: Intersectionality, Equality, and Innovations
In this episode, join our experts from CAC Specialty as they delve into critical conversations about women's health and the intersectionality that often shapes healthcare outcomes. This episode aims to shed light on the pressing issues affecting women today, covering topics from diversity in clinical research to common myths about women's pain. Learn how race, gender, and measures like BMI can impact healthcare experiences and what resources are available to navigate these challenges.
19 Sept 2023
Making the Claim for DE&I: Celebrating and Understanding National Hispanic Heritage Month
Welcome to "Making the Claim for DE&I," presented by Cobbs Allen and CAC Specialty. In this special episode, host Slade Smith, an employee benefits consultant and member of the DE&I committee, sits down with Rogelio Hernandez from the multinational practice. The episode centers on National Hispanic Heritage Month, celebrated from September 15th to October 15th in the United States.
Join us in a safe, judgment-free space where Slade and Rogelio explore the importance of Hispanic Heritage, its impact on U.S. history, and how the Hispanic culture enriches our workplace and communities. Rogelio opens up about his heritage, sharing personal stories about his family's journey to America and his experience growing up bilingual. He also sheds light on language's role in professional settings, both as a barrier and a connector.
Whether you want to understand DE&I from a Hispanic perspective or are interested in the challenges and advantages of multicultural workplaces, this episode offers val
16 Aug 2023
Making the Claim for DE&I: Championing Women's Equality in Business and Beyond: A Conversation with Carrie O'Neil
In this episode, Vara Cybart, an account executive and member of CAC's DE&I Committee, talks to Carrie O'Neil, the company's Chief Legal Officer, about women's equality, the challenges posed by COVID-19 for women in the workplace, and the responsibility to promote equity and inclusion. They discuss the importance of Women's Equality Day, share insights about self-advocacy, and explore the impact of role models on the fight for human rights and equality.
26 Jul 2023
Making the Claim for DE&I: ADA Month Special - Embracing Diversity and Inclusion Through Disability Awareness
In this special ADA Month episode, CAC's Chief People Officer, Katie Langley, and Senior HR Consultant, Vanessa Lolli, explore the significance of disabilities in the workplace, touching on ADA definitions, D.E.&I. implications, available resources, accommodation approaches, and allyship for people with disabilities. Join them for valuable insights and inspiration on fostering inclusivity and equity.
8 May 2023
Making the Claim for DE&I: Celebrating AAPI Month with Naushin Vahora and Sandy Cridland
In this podcast, your host Naushin Vahora talks with Sandy Cridland about various DE&I issues and how they relate to Asian Americans and Pacific Islanders in the workplace.
5 Apr 2023
Making the Claim for DE&I with CEO Michael Rice
Aliyah Bradford, a member of the CAC Specialty HR Team and Co-Leader of the DE&I committee interviews Michael Rice, the CEO of CAC Specialty, about the state of DE&I in the insurance industry. Michael discusses his evolving understanding of DE&I and CAC Specialty's steps to address these issues.
10 Aug 2022
The Chairman's Corner: featuring Adam Lantrip
In this episode of Chairmans Corner, Paul Sparks speaks with CAC Specialty cyber insurance expert Adam Lantrip about the current and future cyber insurance landscape.
11 May 2022
The Chairman's Corner: featuring Erin Lynch
6 Apr 2022
The Chairman's Corner: featuring Eric Joost
Welcome to the Chairman’s Corner with Paul Sparks, a series of conversations with those who have something to say that might just change the way we think about risk management. The first episode kicks off with Eric Joost our technology leader who speaks frankly about how technology can transform the way we think about and experience our business.
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16 ratings
Podcast Authority Score: 26 / 100
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