President's reports and meeting summaries

Capricornia Chamber of Commerce
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President's reports and meeting summaries
Language
🇺🇲
Publishing Since
9/15/2021
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Recent Episodes

April 2, 2026
Small Business Under Pressure: Fuel Costs, New Rules & What Comes Next
<p>Phil Henry and Jason Foss from the Capricornia Chamber of Commerce unpack what’s happening right now for local small businesses.</p><p><br></p><p>From rising fuel costs to changes around card surcharges and wages, there’s a lot hitting businesses all at once. The key message? These challenges aren’t new, but how we respond matters.</p><p><br></p><p>We also share how local businesses can have their say through an upcoming Chamber survey, and what’s coming up for Small Business Month in May.</p>

February 5, 2026
The quiet risks facing small businesses in 2026
<p>Jason Foss and Phil Henry discuss the less obvious risks affecting small businesses today — including internet outages, mental health pressures and HR compliance. A practical conversation focused on awareness, preparation and using the right support before problems escalate.</p>

February 2, 2026
The Talk of Business: Why Too Much Choice Loses Customers
<p><strong>The Talk of Business</strong> is a weekly business segment on <strong>4RO – The Talk of Central Queensland</strong>, focused on practical conversations that help local businesses make better decisions.</p><p>The Capricornia Chamber of Commerce would like to thank <strong>4RO</strong> for their continued support of local business and for providing a platform to share these conversations with business owners across Central Queensland.</p><p>In this episode, Chamber President <strong>Jason Foss</strong> joins <strong>Luke Cross</strong> to talk about the <strong>paradox of choice</strong> — why offering too many options can actually confuse customers and reduce sales.</p><p>Using everyday examples (including cafés, menus and a famous supermarket jam experiment), Jason explains why clarity beats choice, and how small businesses can make it easier for customers to say yes.</p><p>Topics covered include:</p><ul><li><p>Why most people order the same thing every time</p></li><li><p>The paradox of choice explained simply</p></li><li><p>The famous “jam study” and what it showed</p></li><li><p>How too many options create confusion</p></li><li><p>Why customers don’t ask questions — they just leave</p></li><li><p>How to make it obvious what you’re best at</p></li></ul><p>🎙️ <strong>Chamber members:</strong><br>The Talk of Business will also feature guest experts from across the local business community. If you’d like to join Jason on a future segment to share your expertise, please get in touch with the Capricornia Chamber of Commerce.</p>
41 total episodes available
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