CapTech Trends

About CapTech Trends

CapTech Trends features thought leaders and subject matter experts discussing emerging technology, design, and project methodology. Our goal is to unite diverse skills and perspectives to show how data, systems, and ingenuity can transform and enable organizations to advance what’s possible in a changing world.

Publisher

CapTech

Category

business · business · technology

Language

en

Explicit

No

First episode

1 Apr 2020

Latest episode

9 Oct 2026

Latest episodes

11 of 53 episodes have a transcript.

1. 

   9 Oct 2026

   The New Rules of AI Adoption: 2026 Consumer Research

   CapTech Research Lead Lea Moon and Brian Bischoff discuss 2026 consumer research revealing AI adoption accelerates when value outweighs trust.

2. 

   12 Jan 2026

   The Loyalty Blueprint: How to Balance Consumer Privacy & Personalization

   Consumers are creating a growing “personalization paradox” when it comes to AI in 2026. They want personalized experiences more than ever, but they’re equally anxious about how brands use their data. CapTech’s proprietary consumer research reveals that while AI-driven personalization can strongly influence purchase decisions, trust and transparency remain the biggest barriers. CapTech Principal and CX Growth Lead, Bree Basham, and Research Lead, Lea Moon, discuss what to expect with AI in 202...

3. 

   18 Dec 2025TRANSCRIPT

   From Hype to ROI: How Leaders Navigate AI Adoption

   CapTech's CTO Brian Bischoff interviews Sr. Consultant Maddy Stevens about AI adoption, revealing that a business-first approach yields better results than technology-driven mandates, offering insights for leaders.

Inside a recent episode

From Hype to ROI: How Leaders Navigate AI Adoption

Published 18 Dec 2025 · Transcript excerpt

[…] And to try to look at an AI example right now, or you can come up with any sort of technology strategy right now that's three to five years in the future and have any sort of confidence that that's actually the direction the technology is going to go, it's probably not very realistic, right? So what we're seeing a lot more now is these shorter -term 12 to 18 -month type of plans, not necessarily that you don't have to have a long -term objective in place. But certainly those near -term plans that hopefully drive value. Because the other thing that I think you teed up is that what we're seeing, and I'll ask, I'll flip that back to you in a second, maybe just to see what we heard in research. […]

Who has been a guest on CapTech Trends

Names identified in recent episode analyses. Showing up to five guests.

• Lea Moon
• Maddy Stevens
• Cameron Snapp
• Jason Dods
• Kevin Vaughan

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

15 ratings

Spotify

5.0 / 5

2 ratings

Podcast Authority Score: 31 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

31

Social presence

0

YouTube

0

Engagement

77

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

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