Welcome to the Car Dealership Podcast, your go-to source for all things AI and innovation in the retail automotive industry. Supported by AutoChat.ai, this show brings you insightful interviews with industry leaders, cutting-edge discussions about emerging technology, and real-world strategies for driving dealership success. If you’re looking to stay ahead of the curve and harness the power of AI to elevate your automotive business, then you’re in the right place. Tune in and discover how to adapt, innovate, and thrive in the fast-paced world of car sales.
Hélène Lanssens: How Nextlane Is Rewiring European Auto Retail
Send us Fan Mail The car industry is being rebuilt from the ground up. Most dealers don't see it yet. Margins are tightening. Chinese OEMs are landing in Europe with their own software stacks. Electric vehicles are reshaping the service revenue model dealers have relied on for decades. And somewhere in all of this, AI is quietly doing things that nobody is talking about publicly — yet. Hélène Lanssens has spent over 20 years inside the machinery of automotive retail. She started her career&nb...
9 Apr 2026
Rolf Westgeest: Why Your Car Listings Are Invisible to Buyers and How to Fix It
Send us Fan Mail Most dealers think the problem is the price. It's not. Rolf Westgeest is the founder of EuroStocks.com and one of Europe's most experienced voices in automotive digital retail. He has spent 20 years inside the European automotive marketplace, building platforms, advising hundreds of dealerships, and watching millions of euros get quietly wasted on price cuts that never needed to happen. His conclusion? The car was never the problem. The listing was. In this episode, Rol...
26 Mar 2026
Stefanie van Dijk: Why Customers Drive Past Four Dealers to Buy From a Fifth
Send us Fan Mail What if the biggest problem in your dealership isn't your tools, your leads, or even your team but the conversations you're not having? That's the thread running through my chat with Stefanie van Dijk, and it might just be the most honest conversation we've had on this podcast in a while. Stefanie has spent over a decade in automotive, starting on the dealership floor, then spending eight years at DCDW helping dealers across the Netherlands and Europe get better at conv...
31 Dec 2025
Bart Pellis: Why Car Dealerships Are Selling More and Earning Less (And How to Fix It)
Marketing strategist Bart Pellis discusses why car dealerships are selling more vehicles but earning less profit, offering insights on how to address this issue in an interview with the host.
26 Nov 2025
Ysai Laumen: How to Make Your Dealer Website Convert More Leads
Ysai Laumen, founder of Morgen Internet, discusses how car dealerships can optimize their websites to convert more leads and increase sales in this interview with the host.
1 Oct 2025
Derek Verpooten: How Autotelex Is Changing the Game for Dealer Groups in Europe
Derek Verpooten discusses how Autotelex helps European dealer groups navigate the challenges of digitalization by combining skilled personnel with advanced digital tools in this interview.
3 Sept 2025
Jacqui Barker: How Dealers Can Stay Ahead in the Next Big Shift
Host [Host Name] interviews Jacqui Barker, Global OEM Strategy Director at Keyloop, as they discuss how dealers can navigate the next major industry shift by applying lessons from digital transformation.
29 Aug 2025
Paul de Vries: The One Mistake That’s Costing Dealers Sales
Paul de Vries, founder of DCDW, reveals to host [Host Name] the single mistake costing dealerships sales and how to win with online leads.
23 Jul 2025
Johan Verbois: The Untapped Power of Used Cars
Johan Verbois, founder of MA5, shares his 35+ years of experience in used car operations, remarketing, and residual value management across major automotive brands in this interview.
9 Jul 2025
How to Future-Proof Your Dealership Before It’s Too Late with John Lin
John Lin discusses future-proofing dealerships by bridging Eastern innovation and Western business practices, offering insights into adapting to evolving tech trends in this interview.
25 Jun 2025
The New Rules of Customer Experience—And Why Dealers Must Pay Attention with Steven van Belleghem
Customer experience expert Steven van Belleghem discusses the new rules of customer experience and why car dealerships must prioritize them in an interview on the impact of technology.
12 Jun 2025
Martijn Bovee, Louwman Dealer Group: How to Cut Millions in Dealer Costs Without Sacrificing CX.
Martijn Bovee of Louwman Dealer Group shares how dealerships can reduce costs without negatively impacting customer experience in this interview episode.
28 May 2025
How Phyron Is Helping Dealers Turn Static Inventory into Scalable Video That Sells with Johan Sundstrand
Johan Sundstrand, CEO of Phyron, discusses how car dealerships use inventory data to create scalable video content, offering insights into Phyron's growth and practical tools for dealers in this interview.
22 May 2025
What If Mental Health Was the New KPI? A Conversation That Needs to Happen with Stephen Whitton
Send us a text In this episode, my guest is Stephen Whitton, founder of MenAble, a UK-based initiative focused on improving mental health in the automotive industry. We talk about what mental health really looks like behind the scenes in dealerships, and why Stephen prefers to call it mental wealth. Stephen doesn't just bring insights — he brings lived experience. From his own breakdown during the pandemic to helping businesses build cultures where people thrive, Stephen delivers ...
25 Apr 2025
Joost Nieuwlaar: How to Build a High-Converting Dealership Website
Send us a text In this episode, my guest is Joost Nieuwlaar, a digital consultant at Datamotive, Joost has been active in the digital automotive world for more than seven years. He helps dealer holding companies and car companies optimise their digital strategy, from lead generation to conversion. Joost stood at the cradle of Datamotive, inspired by recurring questions from the market. His mission: to help car companies stay ahead digitally. We talk about what makes a dealer website actually ...
3 Apr 2025
Alex Gaspar: How AutoDialog Is Helping Dealers Automate After-Sales at Scale
Send us a text In this episode I sit down with Alex Gaspar, founder of AutoDialog, to unpack a seriously inspiring transformation—from being pulled out of school to save his family’s dealership, to building one of Belgium’s most respected automotive groups, and ultimately, launching a tech platform that’s revolutionising after-sales for dealers across Europe. But this isn't your typical founder story. Alex didn’t set out to be a tech innovator. He just couldn't stand the inefficiencies in h...
11 Mar 2025
Miguel Michiels: How AI is Revolutionising Car Dealerships
Send us a text In this episode, I sit down with Miguel Michiels, COO of AutoChat, to explore how AI is transforming the car business from the inside out. Miguel has spent over a decade in automotive retail, helping dealerships and leasing companies rethink their strategies. From running pricing at LeasePlan to leading the omnichannel revolution at Carnext, he knows exactly what it takes to sell cars in today’s digital world. Now, at AutoChat, he's building AI-powered solutions that make deale...
27 Feb 2025
Michiel Borst: Why AI is the Secret Weapon for Dealerships
Send us a text Welcome to the First Episode of The Car Dealership Podcast! In this episode we’re diving deep into how AI and digital communication are reshaping the automotive industry. No overhyped buzzwords—just real conversations about what’s actually working in dealerships today. To kick things off, I’m joined by Michiel Borst, Chief Commercial Officer at UnameIT, a company that’s been revolutionizing how dealerships manage customer interactions and sales. With over 17 years in the ...
Who has been a guest on Car Dealership Podcast
Names identified in recent episode analyses. Showing up to five guests.
Bart Pellis
Ysai Laumen
Derek Verpooten
Jacqui Barker
Paul de Vries
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
466
Score snapshot 15 Sept 2025
Podcast Authority Score: 21 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
17
Social presence
0
YouTube
64
Engagement
0
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