Care Shift, hosted by Sathvik Bilakanti, takes you inside the real world of healthtech innovation, venture capital, and company-building. Each episode features unfiltered conversations with the founders and investors shaping the future of care—breaking down how they raised capital, found product-market fit, navigated failure, and built companies that endure. Listeners learn exactly what top VCs are looking for in healthtech startups, along with tactical, step-by-step insight that early builders can immediately apply. The Care Shift also opens the doors to the venture ecosystem itself, with lea
Care Shift
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27 episodes
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Podcast Overview
Care Shift, hosted by Sathvik Bilakanti, takes you inside the real world of healthtech innovation, venture capital, and company-building. Each episode features unfiltered conversations with the founders and investors shaping the future of care—breaking down how they raised capital, found product-market fit, navigated failure, and built companies that endure. Listeners learn exactly what top VCs are looking for in healthtech startups, along with tactical, step-by-step insight that early builders can immediately apply. The Care Shift also opens the doors to the venture ecosystem itself, with lea
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Publishing Since
1/5/2026
1 verified contact email on file for Care Shift
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Recent Episodes
July 8, 2026
K Health CEO on Why Frontier Labs Can't Fix Healthcare Alone
<p>Allon Bloch co-founded Wix. Then his father's stroke exposed how impersonal and data-starved medicine really is, so he built K Health, the AI clinical platform now trusted by Mayo Clinic, Cedars Sinai, Hartford HealthCare, and Hackensack Meridian.<br></p><p>In this episode, Allon doesn't hold back. He calls "AI doctor in your pocket" startups' press releases without products, says patient fear of AI is "a made-up story," and explains why his only real competition is inertia.</p><p>We get into what it actually takes to earn the trust of America's biggest health systems, and why the next 5 years will make today's healthcare look like the horse and buggy.<br></p><p>What we cover:</p><p>Why "AI doctors" are everywhere in headlines but nowhere in health systems, and what a real integrated clinical AI looks like across triage, diagnosis, treatment, records, insurance, and referrals</p><p><br></p><p>The multi-year playbook for winning over Mayo Clinic and Cedars-Sinai: peer-reviewed studies, millions of real patient encounters, and why the proof is in the pudding with physicians</p><p><br></p><p>Can OpenAI, Google, or Anthropic just build this themselves? Allon's surprisingly honest answer on Frontier Labs entering healthcare<br></p><p>Fixing the access crisis: how AI lets patients see a doctor in hours instead of weeks without cutting corners on quality<br></p><p>Plus: the most overhyped trend in healthcare AI, whether primary care exists in 20 years, and the founder's advice Allon wishes he'd listened to.</p><p><br></p><p>Timestamps:</p><p>00:44 K-Health's Funding Journey</p><p>00:45 Innovations in Healthcare Technology</p><p>03:36 AI as a Solution for Healthcare Challenges</p><p>06:30 K Health's Unique Position in the Market</p><p>09:03 The Importance of Preventative Care</p><p>11:31 Addressing Access Gaps in Healthcare</p><p>14:24 Building Trust with Healthcare Partners</p><p>16:59 Navigating B2B and B2C Strategies</p><p>19:25 Engaging Patients Effectively</p><p>20:19 Engagement Through Personalization</p><p>21:06 The Journey into Healthcare</p><p>21:53 Beyond Symptom Checkers: A New Approach</p><p>23:50 AI in Healthcare: Patient Perspectives</p><p>26:57 Building Trust in AI</p><p>29:19 Integration and Collaboration in Healthcare</p><p>31:30 Metrics of Success in Healthcare AI</p><p>32:29 The Future of Primary Care</p><p>33:36 Rapid Fire Insights</p><p><br></p><p>Follow Sathvik on LinkedIn: www.linkedin.com/in/sathvik-bilakanti-8b5344169</p><p>Follow Vaelion Ventures on LinkedIn: https://www.linkedin.com/company/vaelionventures/?viewAsMember=true </p><p>Follow Care Shift on LinkedIn: https://www.linkedin.com/company/care-shift/?viewAsMember=true</p><p>Vaelion Ventures Website: https://www.vaelion.vc/</p><p>Follow Allon on LinkedIn: https://www.linkedin.com/in/allon-bloch-70b1223/</p><p>Follow K Health on LinkedIn: https://www.linkedin.com/company/khealthinc/</p><p>K Health Website: https://khealth.com/</p>
July 6, 2026
Healthcare AI's Gold Rush: The Q2 2026 Report Every Founder Should Watch with Ian & Chirag
<p>Ian Chiang and Chirag Shah are back on Care Shift for our Q2 2026 Healthcare AI Report, breaking down where the money, the buyers, and the AI hype actually stand heading into the back half of the year.<br></p><p>We cover how enterprise AI buying has matured from "does this work?" to "how much can you solve?", mega rounds and whether growth justifies valuations, the hottest deployment categories (voice AI, scribes, revenue cycle, pharmacy, supply chain), the forward-deployed engineer model in healthcare, co-pilots vs. automation, generalist LLMs vs. healthcare-specific models, and OpenEvidence's physician-first playbook.<br></p><p>Time Stamps</p><p>00:27 Key Developments in Healthcare AI</p><p>05:02 Investment Trends and Market Dynamics</p><p>08:57 AI Deployment in Health Systems</p><p>15:12 Vendor Types and Budgeted Purchases</p><p>19:22 AI as Co-Pilot in Healthcare</p><p>22:58 Revenue Cycle Management Insights</p><p>23:48 Revolutionizing Revenue Cycle Management</p><p>26:48 Infrastructure vs. Applications in Healthcare AI</p><p>29:20 The Future of LLMs in Healthcare</p><p>33:38 Evolving Business Models in Healthcare AI</p><p>35:46 The Shift Towards Automated Prior Authorizations</p><p>38:14 Administrative vs. Clinical AI: Market Dynamics</p><p>39:48 Physician-Facing AI vs. Hospital-Facing AI</p><p><br></p><p>More about Chirag & Define Ventures</p><p>Chirag Shah's LinkedIn: https://www.linkedin.com/in/chiragative/</p><p>Define Ventures LinkedIn: https://www.linkedin.com/company/definevc/</p><p>Define Ventures Website: https://www.definevc.com/</p><p>More about Ian Chiang & Flare Capital Partners</p><p>Ian Chiang's LinkedIn:https://www.linkedin.com/in/ian-chiang-mba/</p><p>Ian Chiang's X: https://x.com/IanEChiang</p><p>Flare Capital Partners LinkedIn: https://www.flarecapital.com/</p><p>Flare Capital Partners Website: https://www.flarecapital.com/</p><p>Follow Sathvik on LinkedIn: www.linkedin.com/in/sathvik-bilakanti-8b5344169</p><p>Vaelion Ventures Website: https://www.vaelion.vc/<br></p>
July 1, 2026
How Assort Health Automated 190 Million+ Patient Calls (And Why EMRs Can't Catch Up)
<p>Most healthcare front desks are still overwhelmed by manual work and outdated call routing, but Imaad Rashied reveals how AI is transforming this bottleneck into a revenue-generating, patient-centric engine. Imagine a world where referrals are booked in minutes, patient holds drop from 11 minutes to less than one, and staff are freed up to focus on care navigation instead of repetitive tasks. That future isn’t just possible—it's already happening with Assort’s innovative platform.<br /></p><p>In this episode, Imaad shares how AI-driven automation is dramatically reducing patient frustration, increasing operational efficiency, and unlocking new revenue streams. <br /></p><p>You'll discover:</p><p>How Assort’s AI shortens hold times from 11 to under a minute, boosting patient satisfaction and loyalty</p><p>The concrete ROI metrics that make AI solutions irresistible to CFOs, from capacity expansion to referral conversion increases</p><p>The nuanced strategies to navigate complex healthcare procurement and secure buy-in from skeptical health system executives</p><p>The importance of vertical specialization in healthcare AI, handling complexities from orthopedics to neurology with expert precision</p><p>How proactive outreach powered by AI can close the care gap before patients even realize there's a need</p><p>Why does all of this matter? Because in today’s fiercely competitive healthcare landscape, the ability to streamline access and enhance patient experience directly impacts both top-line growth and bottom-line sustainability. Fail to adapt, and you risk losing patients to competitors with better access strategies—something no healthcare executive wants.<br /></p><p>Perfect for founders aiming to crack the healthcare big leagues, health system leaders seeking proven ROI, and anyone curious about the future of AI in healthcare operations. Imaad’s insights shed light on how to build a scalable, automated patient access engine that's tailored, trustworthy, and ready to lead tomorrow’s healthcare. </p><p><br />Timestamps</p><p>00:19 Revolutionizing Patient Interactions with AI</p><p>00:19 The Impact of Automation on Healthcare Efficiency</p><p>00:49 The Journey into AI in Healthcare</p><p>00:49 Building AI Automation in Health Systems</p><p>01:03 Introduction to Imad's Insights</p><p>01:03 Key Learnings from Imad's Experience</p><p>01:09 Revolutionizing Patient Interactions with AI</p><p>01:09 The Impact of Automation on Healthcare Efficiency</p><p>01:09 The Patient Experience with AI in Healthcare</p><p>03:49 Financial Implications of Patient Experience</p><p>06:39 Scaling AI Solutions in Health Systems</p><p>08:51 Demonstrating ROI to Health Systems</p><p>11:34 Navigating CFO Concerns and Attribution</p><p>14:06 Building Relationships and Finding Champions</p><p>16:35 Lessons from Previous Experiences</p><p>19:26 Command Centers vs. Perioperative Care</p><p>21:57 Accelerating Sales Cycles in Healthcare</p><p>24:45 Competing with Established Incumbents</p><p>27:22 Vertical vs. Horizontal Solutions in Healthcare</p><p>33:21 The Importance of Specialization in Healthcare AI</p><p>35:39 Integration and Workflow Management in Health Systems</p><p>38:12 Proactive Patient Engagement with AI</p><p>40:44 Building Trust in AI Interactions</p><p>43:31 Competition and Consolidation in Healthcare AI</p><p>48:45 Successes and Failures of AI in Healthcare</p><p>50:34 The Future of AI in Healthcare Operations</p><p>53:54 Advice for Founders in Healthcare Technology</p><p><br /></p><p>Follow Sathvik on LinkedIn: www.linkedin.com/in/sathvik-bilakanti-8b5344169</p><p><br /></p><p>Follow Vaelion Ventures on LinkedIn: https://www.linkedin.com/company/115124532/admin/dashboard/</p><p><br /></p><p>Follow Care Shift on LinkedIn: https://www.linkedin.com/company/110446420/admin/dashboard/</p><p><br /></p><p>Vaelion Ventures Website: https://www.vaelion.vc/<br /></p><p>Follow Imaad on LinkedIn: https://www.linkedin.com/in/imaad-rashied/<br /></p><p>Follow Assort Health on LinkedIn: https://www.linkedin.com/company/assorthealth/</p><p><br /></p><p>Assort Health Website: https://www.assorthealth.com/</p><p><br /></p><p><br /></p>
27 total episodes available
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