March 12, 2026
Episode 27: From Alarms to Analytics: How Willis Knighton Health Cut Falls by 35%
<div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0" role="heading" aria-level= "2"><strong><span class="NormalTextRun SCXW6772557 BCX0" data-ccp-parastyle="heading 2">Podcast Episode Summary:</span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":261,"335559739":261,"335559740":300}"> </span></strong></p> </div> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">In this episode of </span><span class= "NormalTextRun SpellingErrorV2Themed SCXW6772557 BCX0">CarePoints</span><span class="NormalTextRun SCXW6772557 BCX0">, Kenny Schiff speaks with Jeremy Dye of Willis</span><span class= "NormalTextRun SCXW6772557 BCX0"> </span><span class= "TextRun SCXW6772557 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class= "NormalTextRun SCXW6772557 BCX0">Knighton Health about building a comprehensive and sustainable fall prevention program in an inpatient rehabilitation setting. </span><span class= "NormalTextRun SCXW6772557 BCX0">With</span><span class= "NormalTextRun SCXW6772557 BCX0"> o</span><span class= "NormalTextRun SCXW6772557 BCX0">ver 26 years as a physical therapist, Jeremy explains why falls </span><span class= "NormalTextRun SCXW6772557 BCX0">remain</span><span class= "NormalTextRun SCXW6772557 BCX0"> one of the most preventable yet damaging adverse events in healthcare</span><span class= "NormalTextRun SCXW6772557 BCX0">, </span><span class= "NormalTextRun SCXW6772557 BCX0">especially among neurologically impaired patients.</span><span class= "NormalTextRun SCXW6772557 BCX0"> </span><span class= "NormalTextRun SCXW6772557 BCX0">The conversation explores how Willis</span></span><span class= "NormalTextRun SCXW6772557 BCX0"> </span><span class= "TextRun SCXW6772557 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class= "NormalTextRun SCXW6772557 BCX0">Knighton moved beyond traditional tools like bed and chair alarms to adopt a multidisciplinary, tailored approach supported by predictive AI technology. Jeremy discusses the organization's journey with </span><span class= "NormalTextRun SpellingErrorV2Themed SCXW6772557 BCX0">Ocuvera's</span><span class="NormalTextRun SCXW6772557 BCX0"> sensor-based system, including staff adoption challenges, alarm fatigue concerns, and the importance of continuous data review.</span></span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p> </div> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0" role="heading" aria-level= "2"><strong><span class="NormalTextRun SCXW6772557 BCX0" data-ccp-parastyle="heading 2">This Episode's Guest:</span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":261,"335559739":261,"335559740":300}"> </span></strong></p> </div> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0"><strong><span class= "NormalTextRun SCXW6772557 BCX0">J</span></strong><span class= "NormalTextRun SCXW6772557 BCX0"><strong>eremy Dye</strong> is a licensed physical therapist with over 26 years of clinical experience across acute care, outpatient, and inpatient rehabilitation settings. He currently serves as the Performance Improvement and Safety Coordinator for Physical Medicine & Rehabilitation at Willis</span><span class= "NormalTextRun SCXW6772557 BCX0"> </span><span class= "NormalTextRun TrackChangeTextDeletion SCXW6772557 BCX0">-</span><span class="NormalTextRun SCXW6772557 BCX0">Knighton Health in Shreveport, Louisiana.</span><span class= "EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p> </div> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">In his leadership role, Jeremy focuses on patient safety, quality improvement, and fall prevention—particularly for neurologically complex and cognitively impaired patients. Known for his data-driven mindset and collaborative approach, he has helped lead a multidisciplinary fall-prevention program that has achieved significant, sustained reductions in patient falls through thoughtful process design, staff engagement, and predictive AI technology.</span><span class= "EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p> </div> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0" role="heading" aria-level= "3"><span class="NormalTextRun SCXW6772557 BCX0" data-ccp-parastyle="heading 3"><strong>Connect</strong>:</span> <a class="Hyperlink SCXW6772557 BCX0" href= "https://www.linkedin.com/in/jeremy-dye-33684a32/" target="_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW6772557 BCX0" data-ccp-charstyle= "Hyperlink">LinkedIn</span></a><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p> </div> <div class="SCXW6772557 BCX0"> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0"><span class= "EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </div> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <p class="Paragraph SCXW6772557 BCX0" role="heading" aria-level= "2"><strong><span class="NormalTextRun SCXW6772557 BCX0" data-ccp-parastyle="heading 2">Key Takeaways</span></strong><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":261,"335559739":261,"335559740":300}"> </span></p> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">Falls are the most common preventable adverse event in healthcare—and prevention requires constant vigilance</span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "TextRun SCXW6772557 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class= "NormalTextRun SCXW6772557 BCX0">Effective fall prevention must be </span><span class= "NormalTextRun SCXW6772557 BCX0">multidisciplinary</span><span class="NormalTextRun SCXW6772557 BCX0">, involving nursing, therapy, and leadership</span></span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">Traditional tools like bed and chair alarms are helpful but insufficient on their own</span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "TextRun SCXW6772557 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class= "NormalTextRun SCXW6772557 BCX0">Predictive AI can alert staff before a </span><span class= "NormalTextRun SCXW6772557 BCX0">patient attempt</span><span class= "NormalTextRun SCXW6772557 BCX0"> to stand, reducing unassisted falls</span></span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">Staff buy-in is driven by education, transparency, and real-world success stories</span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">Alarm fatigue can be minimized through flexible, patient-specific alert settings</span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">Continuous data review and feedback loops are essential for sustained success</span><span class="EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW6772557 BCX0"> <ul class="BulletListStyle1 SCXW6772557 BCX0" role="list"> <li class="OutlineElement Ltr SCXW6772557 BCX0" role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"> <p class="Paragraph SCXW6772557 BCX0"><span class= "NormalTextRun SCXW6772557 BCX0">Technology enables results—but people and process make them stick</span><span class= "EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </li> </ul> <p> </p> </div> <div class="OutlineElement Ltr SCXW6772557 BCX0"> <div class="ListContainerWrapper SCXW12994541 BCX0"> <div class="OutlineElement Ltr SCXW169711984 BCX0"> <p class="Paragraph SCXW169711984 BCX0"><span class= "NormalTextRun SCXW169711984 BCX0">Connect with Lone Star Communications </span><span class= "EOP SCXW169711984 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> </div> <div class="OutlineElement Ltr SCXW169711984 BCX0"> <p class="Paragraph SCXW169711984 BCX0"><span class= "NormalTextRun SCXW169711984 BCX0">☑️ Follow us on</span><a class= "Hyperlink SCXW169711984 BCX0" href= "https://www.youtube.com/channel/UCIgaXBNzrvy2iX9Pf4EQzsA" target= "_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW169711984 BCX0" data-ccp-charstyle= "Hyperlink"> YouTube</span></a><span class= "NormalTextRun SCXW169711984 BCX0"> and</span><a class= "Hyperlink SCXW169711984 BCX0" href= "https://www.linkedin.com/company/lone-star-communications-inc-/" target="_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW169711984 BCX0" data-ccp-charstyle= "Hyperlink"> LinkedIn</span></a><span class= "NormalTextRun SCXW169711984 BCX0">. </span><span class= "EOP SCXW169711984 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> </div> <div class="OutlineElement Ltr SCXW169711984 BCX0"> <p class="Paragraph SCXW169711984 BCX0"><span class= "TextRun SCXW169711984 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW169711984 BCX0">☑️ Let us know what topics you would like to hear about on </span><span class= "NormalTextRun SpellingErrorV2Themed SCXW169711984 BCX0">CarePoints</span><span class="NormalTextRun SCXW169711984 BCX0"> with Kenny Schiff by emailing us at </span></span><a class= "Hyperlink SCXW169711984 BCX0" href="mailto:info@lonestarcom.com" target="_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW169711984 BCX0" data-ccp-charstyle= "Hyperlink">info@lonestarcom.com</span></a><span class= "NormalTextRun SCXW169711984 BCX0">. </span><span class= "EOP SCXW169711984 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> </div> <div class="OutlineElement Ltr SCXW169711984 BCX0"> <p class="Paragraph SCXW169711984 BCX0"><span class= "TextRun SCXW169711984 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SpellingErrorV2Themed SCXW169711984 BCX0">CarePoints</span><span class="NormalTextRun SCXW169711984 BCX0"> with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation</span><span class= "NormalTextRun SCXW169711984 BCX0">. </span></span><span class="TextRun SCXW169711984 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW169711984 BCX0"> </span><span class= "NormalTextRun SCXW169711984 BCX0"> </span></span><span class= "EOP SCXW169711984 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> </div> </div> <div class="OutlineElement Ltr SCXW12994541 BCX0"> </div> <p class="Paragraph SCXW6772557 BCX0"><span class= "EOP SCXW6772557 BCX0" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> </div> </div>