CCI Drive Time is a practical, no-fluff podcast you can listen to between sales calls—real conversations about CCI products, the laundromat business, and how to sell smarter while you’re on the road.
Technology, Profitability & the Modern Laundromat | Live from The Laundry Summit
In this special episode of CCI Drive Time, we're sharing Steve Marcionetti's full presentation from The Laundry Summit in Las Vegas, hosted by LaundryLux. Technology has changed dramatically over the past 25 years, but the fundamentals of the laundromat business haven't changed nearly as much. Customers still want convenience, owners still need to manage rising costs, and successful stores still need to generate enough profit to continually reinvest in the business. So where does technology f...
11 Sept 2026
Value Beyond the Equipment: Michael Ambrose on Modern Laundry Distribution
Five years after his previous podcast appearance, Michael Ambrose of Western State Design joins Steve Marcionetti to talk about what has changed in the laundry industry—and what hasn’t. With more than 25 years of experience spanning hotel laundry operations, chemicals, equipment distribution, laundromat ownership and brokerage, Michael brings a unique perspective on nearly every side of the business. In this episode, Michael and Steve discuss how technology and AI are changing the way prospec...
4 Sept 2026
Service Builds Sales: Russ Arbuckle on Trust, Technology, and Industry Consolidation
After more than 40 years in the commercial laundry industry, Russ Arbuckle knows that lasting success is built on more than equipment and price—it is built on service, trust, and doing what you say you are going to do. In this episode of CCI Drive Time, Steve sits down with Russ, president of Wholesale Commercial Laundry Equipment, to discuss his journey from an inexperienced service technician in Philadelphia to leading a successful distributorship in Alabama. Russ shares how his technical b...
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