In deze serie podcasts gaat Gerrit Heijkoop in gesprek met de halve finalisten van de CCMA Manager of the Year verkiezing. Over leiderschap op afstand in een tijd waarin de wereld op zijn kop staat door Corona en ook de klantcontact branche uitgedaagd wordt zichzelf opnieuw uit te vinden.
CCMA Contact op Afstand
Claim This Podcastby CCMA (Customer Contact Management Association)
5 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇳🇱
Podcast Overview
In deze serie podcasts gaat Gerrit Heijkoop in gesprek met de halve finalisten van de CCMA Manager of the Year verkiezing. Over leiderschap op afstand in een tijd waarin de wereld op zijn kop staat door Corona en ook de klantcontact branche uitgedaagd wordt zichzelf opnieuw uit te vinden.
Language
🇳🇱
Publishing Since
4/19/2021
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Recent Episodes
May 17, 2021
Datavermaak Hard en Zacht | Sharony Hosman en Ricardo Gil Muinos
In deze aflevering een gesprek over KPI'S IN VERANDERING in klantcontact, met halve finalisten Sharony Hosman ( Operationeel Manager Blije Klant, Independer) en Ricardo Gil Muinos (Manager Klant Contact, OHRA)
May 10, 2021
Fly by wire teams | Cynthia Mak en Ashna Méwashingh
In deze aflevering een gesprek over ZELFSTURENDE TEAMS OP AFSTAND in klantcontact, met halve finalisten Cynthia Mak (Manager Customer Care, Talpa Network) en Ashna Méwasingh (Manager Klantenservice, Feenstra)
May 3, 2021
WOW Leiderschap | Lieneke Bouma en Ad van der Linden
In deze aflevering een gesprek over NIEUW LEIDERSCHAP IN 2021 in klantcontact, met halve finalisten Lieneke Bouma (Hoofd Klantenservice, NS) en Ad van der Linden (Operational Directeur & Operations Manager Landelijke Capaciteit BCO, SOS International)
5 total episodes available
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This podcast updates daily.
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Yes, this podcast regularly features guests.
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