- 18
- Episodes
- Weekly
- Cadence
- 2025
- First episode
About ChaceTech Audios
Your go-to source for navigating the modern IT landscape. Brought to you by ChaceTech, this channel explores how Managed IT, Cybersecurity, and Cloud Services shape smarter, safer, and more scalable businesses. Tune in for expert insights, practical discussions, and real-world guidance to help your organization stay ahead of change.
- Publisher
- ChaceTech
- Category
- business
- Language
- en
- Explicit
- No
- First episode
- 16 Oct 2025
- Latest episode
- 9 Sept 2026
Latest episodes
18 episodes in the feed.
9 Sept 2026
Cost Of IT Support For Small Business: What Your Monthly Spend Should Cover
This podcast episode examines how small business leaders evaluate the true cost of IT support by connecting pricing structures directly to service scope, daily operational risk, and long-term budget predictability. The discussion highlights how evaluating line items—such as fast helpdesk response, proactive device management, real-time threat monitoring, and backup recovery—helps organizations avoid hidden downtime costs and expensive vendor handoff delays. Discover how choosing a flat-rate managed services model eliminates budget uncertainty and establishes a clear, accountable foundation for everyday business continuity. Read more: https://www.chacetech.com/cost-of-it-support-for-small-business/ (https://www.chacetech.com/cost-of-it-support-for-small-business/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
9 Sept 2026
IT Support Tiers: Clear Ownership When Tickets, Outages, And Access Problems Stall
This podcast episode examines how establishing clear IT support tiers eliminates ownership gaps during unexpected outages, access lockouts, and security alerts. The discussion highlights multi-tiered escalation pathways—from Tier 1 front-line intake to Tier 3 infrastructure engineering—to ensure routine helpdesk tasks never delay critical system recoveries or invoice processing. Discover how analyzing recurring ticket patterns, enforcing strict communication protocols, and incorporating vCIO strategic planning turns everyday support operations into a predictable, highly accountable foundation for business growth. Read more: https://www.chacetech.com/what-is-the-difference-between-it-support-tiers (https://www.chacetech.com/what-is-the-difference-between-it-support-tiers) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
19 Aug 2026
IT Problems That Quietly Slow Work, Increase Risk, And Create Repeat Tickets
Addressing recurring IT issues as operational obstacles is essential for protecting staff productivity, mitigating cybersecurity risks, and establishing long-term business continuity. In this episode, we examine how ChaceTech helps growing organizations eliminate persistent technical friction by resolving root causes instead of treating surface-level symptoms. Learn how deploying managed switches, enforcing Microsoft 365 access controls, establishing validated backup restore protocols, and unifying vendor management eliminates repeat ticket cycles—such as sluggish file transfers and unstable Wi-Fi—while providing predictable flat-rate managed support. Read more: https://www.chacetech.com/common-it-problems/ (https://www.chacetech.com/common-it-problems/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
13 Aug 2026
Staff Augmentation Vs Managed Services: Who Owns The Work?
Choosing between staff augmentation and managed IT services comes down to one fundamental question: who owns operational outcomes when systems fail? In this episode, we unpack how to determine whether your business needs additional technical capacity under internal direction or full, SLA-backed accountability for daily helpdesk tickets, vendor follow-through, Microsoft 365 administration, and 24/7 security monitoring. Learn how establishing clear ownership over support queues and critical digital assets eliminates operational bottlenecks, maintains security compliance, and brings predictability to your IT budget. Read more: https://www.chacetech.com/staff-augmentation-vs-managed-services/ (https://www.chacetech.com/staff-augmentation-vs-managed-services/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
20 Jul 2026
Benefits Of IT Outsourcing: How To Reduce IT Risk And Daily Support Strain
Outsourcing IT isn't just about reducing a line-item expense—it’s about changing who takes accountability when a critical server drops, an employee gets locked out, or a security alert fires before payroll runs. In this episode, we break down how to evaluate IT outsourcing options, weigh local vs. offshored helpdesk models, and determine which functions should stay in-house versus which belong with an outside partner. Learn how to avoid hidden exclusions, streamline vendor coordination, and build predictable, flat-rate IT operations that protect your cash flow and keep your core business moving. Read more: https://www.chacetech.com/benefits-and-risks-of-it-outsourcing/ (https://www.chacetech.com/benefits-and-risks-of-it-outsourcing/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
13 Jul 2026
Break Fix Vs Managed Services: Stop Letting IT Issues Stall The Workday
Have you ever had your network go down right before a major client deadline or watched an invoice stall because your email crashed? A network issue never arrives at a convenient moment. In this episode, we break down the true cost of relying on "break-fix" IT support and why waiting for things to break is quietly draining your team’s productivity and your budget. We explore the critical differences between reactive troubleshooting and proactive Managed IT Services. Drawing on insights from Josh Fuller, Chief Technology Officer at ChaceTech, we discuss why clear ownership, predictable budgets, and reliable communication are the true hallmarks of good IT support. Learn more: https://www.chacetech.com/managed-service-vs-break-fix Connect with us: Website link: https://www.chacetech.com/ Twitter link: https://twitter.com/chacetechstore Facebook link: https://www.facebook.com/chacetech LinkedIn link: https://www.linkedin.com/company/chacetech/ YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975
23 Jun 2026
Managed Services vs. Professional Services: Choosing The Right IT Fit For Your Team
When an enterprise muddles everyday user support with major cloud infrastructure overhauls, the breakdown typically manifests as mounting helpdesk queues and highly unpredictable invoice inflation. This episode clears up the confusion for Greater Houston business leaders by neatly defining the operational boundaries between recurring managed IT packages and project-based professional services. Learn how to map your technical environment—whether you are responding to automated Microsoft 365 identity alerts or executing a multi-phase system rollout—into distinct budgetary and accountability structures that eliminate surprise vendor bills, enhance user adoption, and embed resilient cybersecurity protections right into your long-term growth roadmap. Read more: https://www.chacetech.com/managed-services-vs-professional-services/ (https://www.chacetech.com/managed-services-vs-professional-services/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
15 Jun 2026
Types Of Managed Services Teams Can Count On When Work Stops
When field crews cannot access blueprint updates right before a critical subcontractor meeting, or a new hire sits completely idle waiting for software permissions, a business loses crucial billing momentum. This episode outlines how organizing your technology layer into clear managed modules—including immediate helpdesk triage, absolute Microsoft 365 governance, and active identity threat monitoring—eliminates the daily workflow drag that slows down expanding operations. Shifting away from individual, hourly troubleshooting toward an integrated, Houston-based flat-rate framework provides your team with predictable account onboardings, automated file recovery paths, and complete, cross-department budget transparency. Read more: https://www.chacetech.com/types-of-managed-it-services/ (https://www.chacetech.com/types-of-managed-it-services/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
29 May 2026
Why Managed Services Matter When Your Team Needs Real IT Ownership
When field teams lose access to critical blueprint files right before a subcontractor walkthrough, it isn't just a minor tech glitch—it's immediate operational drag. This episode breaks down why modern organizations are abandoning fractured, reactive tech fixes in favor of absolute, managed IT ownership. Discover how to eliminate vendor finger-pointing, tightly govern your Microsoft 365 permissions, and establish localized, single-source support accountability that protects your time-sensitive project deadlines, billing windows, and everyday business workflows. Read more: https://www.chacetech.com/why-use-managed-it-services/ (https://www.chacetech.com/why-use-managed-it-services/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
21 May 2026
Top Tips on How to Choose Managed Services Provider
Choosing the wrong IT partner does more than create an inconvenience—it introduces a direct risk of compliance penalties, lost sales, and fractured client trust. In this episode, Ferrell Fuller of ChaceTech explains why selecting an MSP is a high-stakes decision that must prioritize real business outcomes over shiny dashboards or rock-bottom price tags. Learn the critical qualifying questions to ask regarding predictive monitoring, multi-vendor consolidation, and local support availability so you can trade impersonal helpdesk mazes for an integrated partnership built to keep your operations resilient when it counts the most. Read more: https://www.chacetech.com/how-to-choose-a-managed-services-provider/ (https://www.chacetech.com/how-to-choose-a-managed-services-provider/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
16 Apr 2026
Unraveling Managed IT Services Pricing: Affordable Control, Predictable Value
Managed IT services pricing isn’t just about cost—it’s about gaining control, predictability, and real business value. This episode explores how different pricing models impact your operations, from reducing downtime to improving budget planning and scalability. Learn how to turn your IT investment into a strategic advantage that supports growth and long-term stability. Read more: https://www.chacetech.com/managed-it-services-pricing/ (https://www.chacetech.com/managed-it-services-pricing/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
6 Apr 2026
Master IT Managed Services Challenges for Unbeatable Growth
Managed IT challenges aren’t just technical issues—they directly impact your growth, revenue, and competitive edge. This episode explores the key obstacles businesses face, from integration issues to security gaps, and how to identify them early. Learn how to turn these challenges into strategic advantages that drive resilience, efficiency, and long-term business success. Read more: https://www.chacetech.com/managed-it-services-challenges/ (https://www.chacetech.com/managed-it-services-challenges/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
13 Mar 2026
The Benefits of Managed IT Services: More Than Just Cost-Cutting
Benefits of managed IT services go far beyond simple cost savings for growing businesses. In this episode, we explore how proactive IT support helps companies reduce downtime, strengthen cybersecurity, and create predictable technology costs. Learn how managed services allow teams to focus on innovation and long-term business growth. Read more: https://www.chacetech.com/benefits-of-managed-it-services/ (https://www.chacetech.com/benefits-of-managed-it-services/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
5 Feb 2026
Top Tech Conferences in Houston: How to Choose Events That Actually Create A Strategic Advantage
Houston tech conferences are becoming essential for leaders who need practical insight, not noise. This episode highlights the top events in Houston, from CIOHouston to cybersecurity and AI summits, and how they support smarter strategy and risk reduction. Learn how to choose conferences that turn industry learning into a real competitive advantage. Read more: https://www.chacetech.com/top-tech-conferences-houston/ (https://www.chacetech.com/top-tech-conferences-houston/) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
8 Jan 2026
Top Houston Tech Companies Driving Change
Top Houston tech companies are reshaping how small and mid-sized businesses scale through smarter use of technology. This episode explores how cloud adoption, automation, and cybersecurity help SMBs reduce risk and improve efficiency. Learn how the right tech partnership can turn IT into a true driver of business growth. Read more: https://www.chacetech.com/top-houston-tech-companies (https://www.chacetech.com/top-houston-tech-companies) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
24 Dec 2025
Navigating Houston Industries: What’s Powering the City and What SMBs Should Know
Houston’s economy is changing fast. From manufacturing and energy to healthcare and logistics, this episode explores how Houston industries are evolving and where SMBs can find real opportunities in the city’s growing business landscape. It also highlights key risks to watch and how businesses can position themselves for long-term success. Read more: https://www.chacetech.com/houston-industries/ (https://www.chacetech.com/houston-industries/ ) Connect with us: Website link: https://www.chacetech.com/ (https://www.chacetech.com/) Twitter link: https://twitter.com/chacetechstore (https://twitter.com/chacetechstore) Facebook link: https://www.facebook.com/chacetech (https://www.facebook.com/chacetech) LinkedIn link: https://www.linkedin.com/company/chacetech/ (https://www.linkedin.com/company/chacetech/) YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ (https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ) Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975 (https://www.linkedin.com/in/ferrell-fuller-47b1975)
4 Nov 2025
What Are Managed IT Services? | How Businesses Stay Secure & Efficient
Discover what managed IT services are and how they help businesses prevent downtime, strengthen cybersecurity, and boost productivity. Learn how proactive IT management from ChaceTech can transform your operations and keep your technology running seamlessly. Read more: https://www.chacetech.com/what-are-managed-it-services/ Connect with us: Website link: https://www.chacetech.com/ Twitter link: https://twitter.com/chacetechstore Facebook link: https://www.facebook.com/chacetech LinkedIn link: https://www.linkedin.com/company/chacetech/ YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ Have questions? Reach out to us: https://www.linkedin.com/in/ferrell-fuller-47b1975
16 Oct 2025
Connected by ChaceTech: Where Technology, Strategy, and People Intersect
Step into ChaceTech’s new knowledge hub where Managed IT, Cybersecurity, and Cloud Services meet real-world business impact. In this kickoff episode, we unpack why staying informed matters, what’s changing in today’s IT landscape, and how this space will help you find clear answers to your toughest technology challenges. Connect with us: Website link: https://www.chacetech.com/ Twitter link: https://twitter.com/chacetechstore Facebook link: https://www.facebook.com/chacetech LinkedIn link: https://www.linkedin.com/company/chacetech/ YouTube link: https://www.youtube.com/channel/UChYjcotNbInD9zM80jUqvEQ Have questions? Reach out to us now!
Contact ChaceTech Audios
- Guest appearances
- Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Host of ChaceTech Audios?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show
Podcast research with Pod Engine