A podcast about navigating change—in work, organizations, and life. Hosted by Hillary Chan, a seasoned change management and organizational development strategist, this show offers insights, tools, and stories to help leaders, teams, and individuals adapt, grow, and thrive in a constantly evolving world. If you’re looking to understand the human side of change and make it work for you and your organization, tune into "Change, Actually."
#7 When Companies Hoard: Stop Losing ROI on New Tools
Text me your questions! I’d love to hear from you. What happens when we think innovation equates to immediate impact? Tune in as we unpack the common thinking traps that even major companies fall into after choosing the most innovative system for their company and learn how to avoid it in three simple steps. Support the show Change, Actually is a podcast about navigating change —in work, organizations, and yourself. Hillary Chan brings human-centered strategies to help you, your teams, and or...
7 Apr 2026
#6 Change Champions vs. Influencers: Tales from Windows 8
Text me your questions! I’d love to hear from you. Ever wonder why some change initiatives flop even when the brightest people are on the team? In this episode, we dive into the world of change champions vs. influencers and why excluding a very important group of users in your change champions can derail even the most ambitious projects. Together, we will learn from companies that failed to launch Windows 8 and how we can spot the right champions this time, avoiding common pitfalls. Sup...
24 Mar 2026
#5 Tantrums and Transformations: Overcoming Change Resistance
Text me your questions! I’d love to hear from you. In this episode, we explore how to strategically use hype to overcome change resistance in ourselves and at our organizations—through the lens of why toddlers resist transitions. Support the show Change, Actually is a podcast about navigating change —in work, organizations, and yourself. Hillary Chan brings human-centered strategies to help you, your teams, and organization grow, adapt, and achieve meaningful results. Stay posted on Change ...
3 Feb 2026
#4 Pizza Parties & Casinos: The Psychology Behind Momentum
Text me your questions! I’d love to hear from you. What do pizza parties and casinos have in common? In this episode, we answer this question as we dissect the psychology behind pizza parties and casinos to understand change momentum, which is crucial in implementing change within ourselves and organizations. Support the show Change, Actually is a podcast about navigating change —in work, organizations, and yourself. Hillary Chan brings human-centered strategies to help you, your teams,...
20 Jan 2026
#3 Not All Changes Lead to Rome: How to Pick the Right Change
Text me your questions! I’d love to hear from you. In this episode, Hillary Chan explores the role of discernment in change--and why it matters more than momentum in the early stages of new initiatives. Not all changes make things better and not every idea needs to be acted on right away. Drawing from experiences in organizational change and leadership, this episode offers a practical way (through key questions) to slow down, pressure-test the potential change, even before it hits...
6 Jan 2026
#2 From Poison to Remedy: Transformations and Change Management 101
Text me your questions! I’d love to hear from you. Transformations help companies innovate with the times, but without change management, it can become the dose that makes the poison. In this episode of Change, Actually, we learn what change management is and how it works with all the other moving pieces and players required for successful transformations. Support the show Change, Actually is a podcast about navigating change —in work, organizations, and yourself. Hillary Chan brings human-...
23 Dec 2025
#1 Be Un-SMART: New Year's Resolutions that Stick
Text me your questions! I’d love to hear from you. Getting stuck with your New Year's resolutions? Learn why SMART goals may backfire —and how Un-SMART goals and a mental reframecan help finally reach your life goals. In this episode of Change, Actually, we explore how traditional goal-setting can undermine your abilities to meet your personal goals. Listen to the common motivation traps and learn how to hack your brain to achieve personal growth stress-free. Support the show Change...
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