Change Agents is a new podcast, featuring AI pioneers and supply chain innovators who reveal how they're transforming the backbone of trade & commerce. Change Agents is Freehand's original series for the operators rewriting how global supply chains think, decide, and act.
Matt Cicinelli runs global supply chain technology for a $7B meal kit company operating across 15+ markets. In this conversation, he lays out what it actually takes to move from AI experimentation to operational impact — why the value lives in pennies not pounds, how to bring the frozen middle along, and why the great knowledge worker reset demands more critical thinking, not less.
19 Mar 2026
From Global to Regional — Redefining Supply Chains in the Age of AI Agents
Nelly Geranton has run supply chains across Shanghai, London, Paris, and Houston. Her core argument: global optimisation is over. Regional nuance is the new competitive edge — and AI agents are what make it executable at scale. This conversation covers what happens when agents start managing other agents, why unstructured data was the real obstacle to SaaS success for two decades, and what it means to actually hire an AI team.
18 Mar 2026
Firefighting + Foresight — Leading People, Customers, and AI in Supply Chain
Samia Kaci has led supply chain transformation from inside the system — not as a programme, but as a lived responsibility. Her frame: being implanted into a body that doesn't want you. This conversation is about what it takes to lead change when you're not starting from a blank slate — navigating resistance, winning trust, integrating AI without losing the people, and why humans may become the next bottleneck if leaders aren't deliberate about bringing them along.
18 Mar 2026
Prediction, Persuasion, and the Human Question in an AI-Driven World
David Sable has spent 30+ years at the intersection of human behaviour, brand, and technology. His provocation: AI is a predictor, not a believer. It can tell you what people will do — it cannot tell you what you should stand for. This is a conversation about what changes when prediction becomes cheap and ubiquitous, why social media weaponises our oldest instincts, and why the leaders who will matter in the next decade are the ones willing to ask why.
18 Sept 2025
Beyond the Buzz - Gen AI's $10 Trillion Enterprise Reckoning
In Episode 2 of Change Agents, hosted by Suja Chandrasekaran and powered by Pando, we sit down with Nitin Jayakrishnan, Co-Founder & CEO of Pando and Paul Daugherty, former Group Chief Executive of Technology & CTO at Accenture, bestselling author of Human + Machine and Radically Human, and one of the most respected voices in enterprise technology.
After nearly four decades leading Accenture’s $40B+ technology business and 400,000 technologists worldwide, Paul offers a rare vantage point on how AI is reshaping enterprises in real time:
-> From hype cycles to hard value: Why this wave of generative and agentic AI is fundamentally different from past transformations.
-> The $10T opportunity: How AI could touch every role, reshape 40% of jobs, and unlock sustained productivity growth.
-> Stack realignment: The tug-of-war between foundational models, horizontal platforms, and domain-specific applications.
-> The talent edge: Why the differentiator won’t be your AI models, but how your people use them.
-> Responsible AI as governance: Why boards must treat AI with the same discipline as compliance and risk management.
The takeaway is clear: the next decade will be defined by leaders who move beyond experimentation, close the trust gap with their people, and make AI a leadership and governance priority, not just a technology bet.
8 Jul 2025
AI is on the Menu - Logistics @ $7Billion + Scale
Introducing Change Agents - a podcast hosted by Suja Chandrasekaran, a global technology leader and board member. This podcast, powered by Pando, features conversations with global supply chain & technology leaders on the intersection of AI, supply chain & talent economy.
In the inaugural episode, Suja sits down with Matthew Cicinelli from HelloFresh and Nitin Jayakrishnan, CEO and Co-founder, Pando, to dive into the reality of AI transformation beyond the buzzwords.
From managing $7B in global meal kit operations to implementing agentic AI across Fortune 100 logistics networks — an unfiltered look at how leaders are navigating the AI iceberg.
->The iceberg theory: Acknowledging AI risks while sailing forward with practical implementation
-> 30% productivity unlock: Why knowledge workers can automate more tasks than they think TODAY
-> Pennies over pounds: Finding transformational value in numerous small optimizations, not massive overhauls.
Discover why one company runs 4,000 supply chain simulations weekly and how the shift from "standardize first" to "enable intelligent variability" is reshaping logistics operations worldwide.
Podcast Authority Score: 42 / 100
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