High-Risk, High Stakes - Winning the Chargeback Battle in Complex Payment Verticals (Webinar Replay)
Video Podcast Replay – Audio from an earlier webinar with experts from Chargebacks911 and Paymodum
Not all merchants face the same dispute risks. Businesses operating in high-risk and emerging payment sectors must contend with unique fraud patterns, customer behaviors, and increased scrutiny from card networks and financial institutions.
In this podcast Chargebacks911 and PayModum examines why chargebacks are more common in industries such as online trading, dating platforms, subscription services, digital goods, and gaming. Our experts will break down the mistakes that increase dispute exposure and share practical strategies for protecting revenue without damaging the customer experience.
What you’ll learn:
Why certain payment verticals experience higher chargeback and fraud rates
How customer behavior and transaction models influence dispute risk
Which common merchant mistakes can increase chargebacks and card network scrutiny
How to identify and respond to fraud patterns specific to complex payment environments
Practical strategies for reducing disputes without adding unnecessary customer friction
How to protect revenue, approval rates, and long-term payment processing relationships
Presentations by Justin Clements and Jake Dovey
13 Jul 2026
Sneak Peek: 2026 Chargeback Field Report (Webinar Replay)
Video Podcast Replay – Audio from an earlier webinar with experts from Chargebacks911
The 2026 Chargeback Field Report is the industry’s largest merchant-focused study of payment disputes and chargeback fraud. Get a first look at what merchants are saying now about disputes, fraud, and the growing pressure chargebacks continue to put on revenue.
What you’ll learn:
How the chargeback landscape is shifting for merchants
The real business impact of illegitimate disputes
Where merchants still feel unprepared or underserved
Key fraud and dispute trends to watch in 2026
Practical takeaways for reducing exposure and protecting revenue
Presentations by Jarrod Wright and Zak Matthews
28 Apr 2026
The Evidence Economy - Why Disputes Are Moving Beyond Receipts (Webinar Replay)
Video Podcast Replay – Audio from an earlier webinar with experts from Chargebacks911 and Cside
Traditional chargeback evidence is losing ground. Receipts, shipping confirmations, and AVS or CVV matches may still show that a transaction happened, but they do not always prove who made it. In this ChargeForward Replay episode, Justin Clements sits down with Simon Wijckmans, CEO and co-founder of Cside, to explore why issuers are now looking for stronger context, stronger signals, and stronger proof. As fraud tactics evolve and VAMP raises the pressure on merchants, the conversation makes one thing clear: winning disputes increasingly depends on showing how a transaction happened, not just that it happened.
Disputes are no longer being decided solely by receipts, timestamps, and proof of delivery. That shift is forcing merchants to rethink what compelling evidence actually looks like. In this episode, our experts break down how browser-side intelligence helps fill that gap. From device fingerprinting and behavioral monitoring to identifying VPN usage, automation, and suspicious session patterns, these signals can help merchants spot fraud earlier and present stronger evidence when disputes happen. The discussion also explores how merchants can use this data proactively under compelling evidence 3.0, potentially stopping some invalid disputes before they are filed at all.
What you’ll learn:
Why traditional evidence is losing effectiveness in today’s dispute environment
How browser-side signals can strengthen compelling evidence and dispute prevention
Why device continuity is becoming one of the strongest trust indicators for issuers
How behavioral context can help distinguish legitimate purchases from fraud
What card testing, bots, and enumeration attacks mean for VAMP riskWhy merchants need to prepare now for AI agents and new dispute scenarios
Presentations by Justin Clements and Simon Wijckmans
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
261,726
Score snapshot 15 Sept 2025
Spotify
5.0 / 5
1 ratings
Podcast Authority Score: 57 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
67
Social presence
0
YouTube
86
Engagement
32
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