FinTech podcast exploring topics like, chargebacks, fraud, payments and ecommerce best practices. https://chargebacks911.com

ChargeForward With Chargebacks911
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FinTech podcast exploring topics like, chargebacks, fraud, payments and ecommerce best practices. https://chargebacks911.com
Language
🇺🇲
Publishing Since
12/27/2018
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Recent Episodes

July 13, 2026
Sneak Peek: 2026 Chargeback Field Report (Webinar Replay)
Video Podcast Replay – Audio from an earlier webinar with experts from Chargebacks911 The 2026 Chargeback Field Report is the industry’s largest merchant-focused study of payment disputes and chargeback fraud. Get a first look at what merchants are saying now about disputes, fraud, and the growing pressure chargebacks continue to put on revenue. What you’ll learn: How the chargeback landscape is shifting for merchants The real business impact of illegitimate disputes Where merchants still feel unprepared or underserved Key fraud and dispute trends to watch in 2026 Practical takeaways for reducing exposure and protecting revenue Presentations by Jarrod Wright and Zak Matthews

April 28, 2026
The Evidence Economy - Why Disputes Are Moving Beyond Receipts (Webinar Replay)
Video Podcast Replay – Audio from an earlier webinar with experts from Chargebacks911 and Cside Traditional chargeback evidence is losing ground. Receipts, shipping confirmations, and AVS or CVV matches may still show that a transaction happened, but they do not always prove who made it. In this ChargeForward Replay episode, Justin Clements sits down with Simon Wijckmans, CEO and co-founder of Cside, to explore why issuers are now looking for stronger context, stronger signals, and stronger proof. As fraud tactics evolve and VAMP raises the pressure on merchants, the conversation makes one thing clear: winning disputes increasingly depends on showing how a transaction happened, not just that it happened. Disputes are no longer being decided solely by receipts, timestamps, and proof of delivery. That shift is forcing merchants to rethink what compelling evidence actually looks like. In this episode, our experts break down how browser-side intelligence helps fill that gap. From device fingerprinting and behavioral monitoring to identifying VPN usage, automation, and suspicious session patterns, these signals can help merchants spot fraud earlier and present stronger evidence when disputes happen. The discussion also explores how merchants can use this data proactively under compelling evidence 3.0, potentially stopping some invalid disputes before they are filed at all. What you’ll learn: Why traditional evidence is losing effectiveness in today’s dispute environment How browser-side signals can strengthen compelling evidence and dispute prevention Why device continuity is becoming one of the strongest trust indicators for issuers How behavioral context can help distinguish legitimate purchases from fraud What card testing, bots, and enumeration attacks mean for VAMP riskWhy merchants need to prepare now for AI agents and new dispute scenarios Presentations by Justin Clements and Simon Wijckmans

January 26, 2026
ChargeForward Conversations - Turning False Declines Into Real Revenue
Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Paytently. False declines are costing merchants more than they realize. In this episode of ChargeForward Conversations, host Jarrod Wright sits down with Samuel Barrett, Founder and CEO of Paytently, to break down how payment orchestration helps merchants recover lost revenue, improve acceptance rates, and scale globally without adding friction at checkout. Samuel explains what false declines really are, why most merchants fail to detect them in real time, and how intelligent transaction routing quietly boosts performance behind the scenes. What you’ll learn: What causes false declines and why they are so costly How payment orchestration works in real time Improving acceptance rates without slowing checkout Unifying acquirer data across regions and providers Why Paytently became a licensed financial institution Who benefits most from orchestration platforms Presentations by Jarrod Wright and Samuel Barrett
123 total episodes available
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Frequently asked questions
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- What is ChargeForward With Chargebacks911?
- How often does this podcast release new episodes?
This podcast updates bi-weekly.
- Where can I listen to this podcast?
This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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