- 17
- Episodes
- 2023
- First episode
About Charter Engage: Know IT
Welcome to Charter Engage: Know IT, the new podcast series from Charter (www.charter.ca), an award-winning technology solutions integrator established in 1997 in Victoria, BC, Canada. Our mission is to align people, process, and technologies to build better organizations, enhance communication, boost operational performance, and modernize businesses. Leveraging a design thinking methodology and a human-centered approach, our team of experts drives successful business transformation for clients. Charter offers a comprehensive range of IT, OT, and IoT products and professional services, including advisory and consulting, project management, and managed services, providing end-to-end solutions from planning and design to ongoing support and implementation. We extend knowledge and support beyond our clients’ businesses, empowering them to focus on core operations. Charter helps organizations generate new value, drive growth, and unlock opportunities, enabling faster and more effective market entry. Forward, Together with Charter, achieving your potential. Stay current on the latest cutting-edge strategies and industry-leading practices in IT innovation. Subscribe to Charter Engage: Know IT and let Charter help drive your business outcomes Forward, Together.
- Publisher
- Charter
- Category
- business · news · technology
- Language
- en
- Explicit
- No
- First episode
- 3 Mar 2023
- Latest episode
- 31 Jul 2024
Latest episodes
17 episodes in the feed.
31 Jul 2024
Governance Risk and Compliance – Aligning Business Activities to Goals
💭CHARTER ENGAGE: KNOW IT Podcast – Governance Risk and Compliance – Aligning Business Activities to Goals Welcome to "Governance Risk and Compliance – Aligning Business Activities to Goals" the podcast where we demystify the intricate world of GRC. Whether you're a seasoned professional or just stepping into these critical realms, our goal is to provide you with valuable insights and practical knowledge to help your organization thrive. In today's episode, we'll embark on a comprehensive exploration of Governance, Risk, and Compliance (GRC). We'll delve into each of these elements to uncover how they contribute to creating a resilient and well-aligned organization, enabling you to navigate the complexities of the business world with confidence. Hear from our guests, who deal with GRC in the field every day, including Marleen Mavrow, Charter’s Director of Governance, Risk and Compliance; Kegan Adams, our Chief Operating Officer; and Mark George, the Vice President, Business Transformation & Prairies Market Leader, as they discuss GRC Definitions; Why GRC is Essential to Business; How Organizations Deal with Changing Compliance Rules and Risks; Proactive GRC Frameworks; Charter’s GRC Practice; GRC Considerations; GRC and Data; Generative AI; GRC and Cybersecurity; to “Start Small,” and the Differences between GRC and ESG. Charter’s commitment as an award-winning IT systems integrator in networking, IT, and security products, coupled with our comprehensive professional services, aims to empower organizations to navigate business transformation successfully by aligning people, processes, and technology for enhanced resilience and operational performance. This podcast series, our blogs, and webinars/ seminars are ways that we champion these messages every day. We hope you enjoy this episode of Charter Engage: Know IT! [Approx. listen time: 37 minutes] 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
28 Apr 2024
Exploring Cybersecurity with Difenda
💭CHARTER ENGAGE: KNOW IT Podcast – Exploring Cybersecurity with Difenda In today's digital age, ensuring business continuity after a cyberattack is not just a priority but a critical imperative, highlighting the universal need for a robust cybersecurity plan. Discover valuable lessons and case studies of companies defending themselves against cyber risk as well as pivotal strategies for rebooting operations post-cyber attack, with our partner, Difenda. Hear from our guests, who deal with cybersecurity in the field every day, including Derek Nugent, the Vice President Revenue & Business Strategy for Difenda; and for Charter, our Security Practice Lead, Krisann McDonnell; Ronnie Scott, our Chief Technology Officer; and Mark George, the Vice President, Business Transformation & Prairies Market Leader, as they discuss the importance of Actionable Data and Visibility in the Microsoft Ecosystem; Developing a Cybersecurity Plan; Difenda’s Unique Approach in the Market; Starting Small with Discovery Sessions; Finding Gaps; Cybersecurity Best Practices; how Security is Business Centric; IT/OT Cybersecurity Services; Threat Prevention Innovation, and benefits of Charter working with Difenda. Charter’s commitment as a reseller and solutions integrator in networking, IT, and security products, coupled with our comprehensive professional services, aims to empower organizations to navigate business transformation successfully by aligning people, processes, and technology for enhanced resilience and operational performance. This podcast series, our blogs, and webinars/ seminars are ways that we champion these messages every day. We hope you enjoy this episode of Charter Engage: Know IT! [Approx. listen time: 40 minutes] 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
12 Mar 2024
Sustainability Roadshow 2.0 - Business Transformation in Action: A Roadmap to Delivering Better Outcomes
💭 Charter Engage: Know IT Podcast – Sustainability Roadshow 2.0 - Business Transformation in Action: A Roadmap to Delivering Better Outcomes This podcast explores our upcoming Roadshow across Canada. Together with Cisco, we’ve built a comprehensive program called “Business Transformation in Action: A Roadmap to Delivering Better Outcomes.” Regardless of the industry you work in; whether it’s for profit, or not-for-profit, the commercial sector or the public sector, Business Transformation can enable you to deliver on the outcomes you desire. Our presentation will guide you through practical steps to begin that journey and achieve those outcomes. We’ve scheduled a Live Webinar and In-Person Seminars in Calgary on April 16th. All the details can be found on our website - https://www.charter.ca/post/charter-announces-its-upcoming-seminar-series-on-business-transformation-from-april-8th-to-19th---7-cities-across-canada (https://www.charter.ca/post/charter-announces-its-upcoming-seminar-series-on-business-transformation-from-april-8th-to-19th---7-cities-across-canada) Get to know some senior members of the Roadshow team – Mark George, Charter’s Vice President, Business Transformation & Prairies Market Leader; Ronnie Scott, our Chief Technology Officer ; and special guest, Roland Plett, Cisco’s; Global Leader for Energy & Mining as they discuss Business Transformation’s three pillars of “technology, process, and people” and how they can be successfully utilized to further business objectives in today’s market. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
6 Mar 2024
What's Up in Toronto
💭 Charter Engage: Know IT Podcast – What’s Up in Toronto This podcast explores the market in Toronto, Ontario from a business and technical perspective. The program covers theoretical and practical business problems happening in the area with real-life customer scenarios, and advice on getting started and partnering with us. Get to know some senior members of our Toronto team – Kenneth Bokor, Senior Account Manager; Jeff Wilson, the General Manager, East; and Allan Wong, the Director, Business Development; along with Host, Mark George, the Director – Energy, Resources & Industrial Markets as they discuss how things are progressing in the market; ways that companies are embracing technological change towards future growth, and how Charter is helping companies achieve positive business outcomes. Business Transformation’s three pillars of technology, process, and people are considered throughout the podcast. We’ll delve into some CEOs' predictions on market strength compared to how companies are faring right now. And, will also address the challenges of incorporating AI into business operations, and ways to do this correctly. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
20 Dec 2023
Partnering for Success - Application Services
Today's discussion is entitled Partnering for Success. As we work with clients every day in the market, they ask us to provide solutions. This is especially true when they’re seeking a custom application vendor. Because at the moment of signing the contract, the product doesn't exist. Everyone's heard the same story. Application development is often like home renovation, usually over time and over budget. Therefore, trust is vital. Customers want to develop a long-term relationship and they're eager to work with a great consulting company that has a solid track record and credibility for delivering projects on time and on budget. Get to know our contributors: Peter Maddison, Xodiac Inc., Technology Strategy and Business Consulting; Imran Abdool, the Group President of Blue Krystal Technologies and Business Insights; Allan Wong, Charter’s, Director, Business Development; Ronnie Scott, our Chief Technology Officer, and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they lead a discussion about business transformation, data analytics and usage, examples of successes and things to consider when implementing your strategy, choosing technology partners, and the ultimate goals of app development. “The thing besides mindset is, really, skill set. You have to be multi-talented. You know the expression, “When all you have is a hammer, everything looks like a nail?” There are far too many companies out there that are really good at creating, let's say [an] e-commerce solution. Then every single problem looks like an e-commerce problem to them. So, at Charter, we’re very fortunate because we have multi-discipline teams. We’ve established so many different senses of expertise as well as practices. And that's where it comes in really handy when we get into a customer situation - we see the world in a very different manner.” – Allan Wong, Charter, Director, Business Development 💙 Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
6 Nov 2023
Microsoft AI App Modernization
💭 Charter Engage: Know IT Podcast Series – Microsoft AI App Modernization Charter's podcast episode titled Microsoft AI App Modernization’ delves into ways that Microsoft’s suite of tools, that capitalize on the capabilities of AI and other solutions, is utilized by firms like Charter to provide specialized IT resources and guidance to companies wishing to modernize their Apps efficiently. Get to know our contributors: Shawn Ovenden, Charter’s Director, App Innovation; Chris Shurville, our Senior Solution Architect; and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they lead a candid discussion on: · The Definition of App Modernization; · Four Main Approaches to App Modernization; · Low-Code/ No-Code meets Pro-Code; · The Microsoft Power Platform; · Predictive Analytics; · The Microsoft Ecosystem; · Microsoft Power Platform Conference 2023 Takeaways; · Charter’s Differentiator - the Developer’s Finishing Touch; · ChatGPT and Copilot; · AI's Effects on Daily Life; · Fear of AI; and · Charter’s Microsoft Innovation Go-to-Market Strategy. “I think the common challenge that all our clients have - everybody is on a digital transformation journey, and everybody has a backlog of innovation or Apps that they can’t get to. And so, all clients to an organization are open to a discussion on these topics… Ultimately, we want to be leaders and help our clients through the journey to get to a world where they can start to shrink that backlog of innovation and make true, measurable business value.” – Shawn Ovenden, Charter, Director, App Innovation 💙 Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
27 Oct 2023
IT Staff Smarts: The Augmentation Approach
💭 Charter Engage: Know IT Podcast Series – IT Staff Smarts: The Augmentation Approach Charter's podcast episode titled 'IT Staffing Smarts: The Augmentation Approach' discusses the shortage of IT resources across Canada and how firms like Charter provide specialized IT resources to fill technical skill gaps, assist overwhelmed staff, and support lean teams. Staff augmentation is a flexible and efficient way for clients to leverage external resources to supplement their IT teams. Get to know our contributors: Loretta Leniuk, Charter’s Director, Staff Augmentation; Kegan Adams, our Chief Operating Officer; and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they discuss the benefits of staff augmentation for your business; the differences between a solutions-based and transactional approach to hiring; bench strength; best practices; and ways the approach has changed in the last few years. “…Staff augmentation is definitely helping our clients navigate the new world of how they are operating with their full-time employees, but still maintaining, keeping the lights on, keeping projects moving forward in IT..” – Loretta Leniuk, Charter, Director, Staff Augmentation This is the last of four Charter Engage: Know IT podcasts set to be released weekly in October. · Week 1 - Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation · Week 2 - Cybersecurity Awareness Featuring Jason Maynard · Week 3 - Charter's Cybersecurity Best Practices · Week 4 - IT Staff Smarts: The Augmentation Approach 💙 Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
20 Oct 2023
Charter's Cybersecurity Best Practices
October is Cybersecurity Awareness Month, and this podcast discusses best practices and how to plan and execute a cybersecurity strategy that protects the people, your assets, and the devices of your organizations. Get to know our contributors: Ronnie Scott, our Chief Technology Officer, Krisann McDonnell, Charter’s Security Practice Lead, Josh Patton, our Principal Architect – Security, and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they have a roundtable discussion touching on having good cybersecurity process for your organization; foundational framework pillars to rely on; how to put strategies in place; and issues around cyber insurance. “It does take a machine to be able to catch a machine, and a human to be able to catch a human.” - Krisann McDonnell, Charter, Security Practice Lead This is the third of four Charter Engage: Know IT podcasts set to be released weekly in October. · Week 1 - Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation · Week 2 - Cybersecurity Awareness Featuring Jason Maynard · Week 3 - Charter's Cybersecurity Best Practices · Week 4 - IT Staff Smarts: The Augmentation Approach 💙 Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
12 Oct 2023
Cybersecurity Awareness Featuring Jason Maynard
💭 Charter Engage: Know IT Podcast Series – Cybersecurity Awareness Featuring Jason Maynard October is Cybersecurity Awareness Month, and this podcast focuses on enhancing your Cybersecurity Awareness throughout your organization by exploring what’s happening in the field, through real-world case-study examples, the top security issues and challenges, and ways to protect your environment by capitalizing on IT, OT, and IoT technology. Get to know our special guest, Jason Maynard, Cisco’s Field CTO- Cisco Security, as well as Ronnie Scott, our Chief Technology Officer and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they have a roundtable discussion touching on Bill C26 legislation, the cybersecurity framework (based on six strategic pillars), and strategies to implement basic controls for breach prevention. “Understanding the adversary and how they operate in your environment is strategic… and that's where we need to start shifting organizations to - moving from commodity-based controls.” Jason Maynard, Cisco, Field CTO- Cisco Security This is the second of four Charter Engage: Know IT podcasts set to be released weekly in October. · Week 1 - Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation · Week 2 - Cybersecurity Awareness Featuring Jason Maynard · Week 3 - Charter's Cybersecurity Best Practices · Week 4 - IT Staff Smarts: The Augmentation Approach 💙 Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
27 Sept 2023
Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation
💭 Charter Engage: Know IT Podcast Series – Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation This podcast announces Charter’s Business Transformation Roadshow across Canada with a series of “Lunch and Learns” delivering a comprehensive program centred on business transformation, where we help to answer two main questions: 1) “What value does business transformation bring to my organization?” and 2) “Where do I begin?” These “Lunch and Learns” are scheduled in Toronto on October 17th; Regina on October 19th; Calgary on October 20th; Victoria on October 23rd; and Vancouver on October 24th. More details can be found [at https://mailchi.mp/0091c7b44f53/charter-business-transformation-roadshow (https://mailchi.mp/0091c7b44f53/charter-business-transformation-roadshow) ] Get to know our special guest, Jason Chun-Tung, Cisco’s IoT RTM – Sales Specialist, as well as Charter’s Roadshow team, comprised of Mark George, the Director – Energy, Resources & Industrial Markets, Ronnie Scott, our Chief Technology Officer, and Wade Crick, our Principal Business Architect as they discuss business transformation in more detail, what this process means to companies, six different business outcomes, the role of technology in enabling transformation, and case study examples. 💙 Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
14 Sept 2023
What's Up in Calgary
💭Charter Engage: Know IT Podcast Series – What’s Up in Calgary. This podcast explores the market in Calgary, Alberta from a business and technical perspective. The program covers theoretical and practical business problems happening in the area with real-life customer scenarios, and advice on getting started and partnering with us. Get to know our Calgary team as they discuss how things are progressing in the market; ways that companies are embracing technological change towards future growth, and how Charter is helping companies achieve positive business outcomes. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
2 Jun 2023
Moving Beyond Spreadsheets
💭FREE Charter Engage: Know IT Podcast Series – Moving Beyond Spreadsheets In today's complex world, valuable insights require data. Spreadsheets have limitations in scalability, security, and analytics. New tools and platforms are needed for modern analytics beyond spreadsheets, allowing businesses to gain deeper insights and make more informed decisions while protecting sensitive data. This podcast will hear from our guests, including Yogi Schulz – Principal with Corvelle Consulting; Roland Plett - Global Lead of the Energy and Mining Industry Solutions Group for Cisco; Wade Crick, the Principal Business Architect, Ronnie Scott, the Chief Technology Officer, and Mark George, the Director - Energy, Resources & Industrial Markets for our company as they discuss compelling reasons to move beyond spreadsheets; how organizations can leverage new data types and drive innovation and efficiency; and Charter and Cisco’s innovative solutions to help businesses get started. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
19 Apr 2023
Design Thinking - We Are All Designers!
💭FREE Charter Engage: Know IT Podcast Series – Design Thinking – We Are All Designers! This podcast explores how Design Thinking can aid successful corporate digital transformation. It's a problem-solving method, using customer-focused empathy to create products and services that meet their customers' needs. The program covers theoretical and practical business problems that Design Thinking addresses, real-life customer scenarios, and advice on getting started and partnering with Charter. We’ll hear from our guests, including April Bilbrey, a Business Architect & Experience Designer; Wade Crick, the Principal Business Architect, Ronnie Scott, the Chief Technology Officer, and Mark George, the Director - Energy, Resources & Industrial Markets for Charter as they discuss how Design Thinking’s powerful approach to problem-solving can help us all to become Designers and be more innovative and effective in our work. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
24 Mar 2023
The Secure Connected Worker - Start Small
💭FREE Charter Engage: Know IT Podcast Series – The Secure Connected Worker - Solve Smart This podcast series highlights new innovations, developments, and technologies in the IT Industry. In the last episode of this 3-part series, we hear from Roland Plett, the Global Lead of the Energy and Mining industry solutions group for Cisco; Tim Workman, the Principal and Strategic Business Consultant for Presagient solutions; Ronnie Scott, the Chief Technology Officer, and Mark George, the Director - Energy, Resources & Industrial Markets for Charter as they discuss the Secure Connected Worker and how companies can start small by building the right product roadmap and by proving these solutions to build sustainable momentum so that organizations and their workers can see the tangible benefits in adopting new technologies and moving forward. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
17 Mar 2023
The Secure Connected Worker - Solve Smart
💭FREE Charter Engage: Know IT Podcast Series – The Secure Connected Worker - Solve Smart This podcast series highlights new innovations, developments, and technologies in the IT Industry. In episode 2 of this 3-part series, we hear from Roland Plett, the Global Lead of the Energy and Mining industry solutions group for Cisco; Tim Workman, the Principal and Strategic Business Consultant for Presagient solutions; and Ronnie Scott, the Chief Technology Officer for Charter as they discuss the Secure Connected Worker as they focus on “Why is now the right time to implement strategies, products, and services that tie together an environment to address the Security Connected Worker?” topic. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
9 Mar 2023
The Secure Connected Worker - Think Big
💭FREE Charter Engage: Know IT Podcast Series – The Secure Connected Worker - Think Big This podcast series highlights new innovations, developments, and technologies in the IT Industry. In episode 1 of this 3-part series, we hear from Roland Plett, the Global Lead of the Energy and Mining industry solutions group for Cisco; Tim Workman, the Principal and Strategic Business Consultant for Presagient solutions; and for Charter, Ronnie Scott, the Chief Technology Officer, and Mark George, the Director - Energy, Resources & Industrial Markets as they discuss the Secure Connected Worker and how research, business drivers, and technologies can dramatically improve the way we execute work in the field to make workers and organizations more efficient and future ready. 💙Leave a Rating and Review on Apple Podcasts Let Charter help drive your business outcomes Forward, Together.
3 Mar 2023
Charter Engage: Know IT - Introduction - Kelly Michell - President
Charter (www.Charter.ca) is pleased to present this series of podcasts to discuss various aspects of IT innovation, and how they are used to help organizations become future-ready. In this introductory episode, we hear welcoming words from Charter President, Kelly Michell, as he discusses the underlying premise for our podcast series: "Charter Engage: Know IT". Charter's podcasts are designed to help businesses learn about industry advances through meetings and interviews with key IT leaders sharing their valuable real-world experience, successes, and learning moments, by discussing their use of different services, applications, and apparatus in the field. "Charter Engage: Know IT" podcasts are scheduled to run monthly, and are available on the top podcast platforms. ...... Established in 1997, Charter is a highly-acclaimed provider of technology solutions and services for companies, government agencies (municipal, provincial, and federal), healthcare providers, educational institutions, and service providers - large and small. With offices spread across Canada in Victoria, Vancouver, Calgary, Edmonton, Regina, Toronto, and Montreal, our team of dedicated professionals is committed to leveraging technology to help you achieve success. Our experts are equipped with industry-leading solutions and are capable of streamlining complex networks and constructing superior IT infrastructure. Charter can bolster your progress and open up new opportunities, enabling you to reach the market swiftly and more efficiently. Let Charter help drive your business outcomes Forward, Together.
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