Join the pursuit of excellence in leadership, process, & innovation.
In a world of complexity and constant change, how do you solve the right problems, optimize systems, and lead with clarity? Chasing Sigma explores the art and science of continuous improvement, leadership, and operational excellence—without the burnout.
Join Randy Hiser & Chaz Robbins as they uncover strategies, mindsets, and real-world insights from business leaders, innovators, and industry experts. Whether you're navigating growth, refining your processes, or leading high-performance teams,.
Engineering Excellence: From Process to People with Dr. Daniel Bumblauskas | CS 9
Dr. Daniel Bumblauskas discusses applying Lean Six Sigma and operational clarity to create real impact by serving people through thoughtful systems and clear leadership in an interview with Chaz and Randy.
4 Jun 2025
From Olive Garden to Outer Space: What Systems Teach Us About Excellence with Jeff Leach | CS 8
NASA systems engineer Jeff Leach discusses with hosts Randy and Chaz how systems thinking applies to both space missions and everyday life, emphasizing the importance of building enduring processes in this interview.
19 May 2025
It’s Not a Line, It’s a Circle: Building Habits of Excellence | CS 7
Most people think growth is linear—like crossing a finish line. But real excellence?
It’s a circle. It’s the habit of coming back to what matters, again and again.
In this episode of Chasing Sigma, Chaz and Randy explore how sustained excellence is built through attention to small details, repeatable processes, and the willingness to improve even when no one’s watching. With stories from Michelin-starred restaurants to Walt Disney’s Imagineers, this episode challenges us to care about the things people feel—even if they don’t always see.
You’ll learn:
✅ Why good systems communicate even when no one’s looking
✅ How perfection isn’t about pressure—it’s about purpose
✅ What it means to turn practical problems into statistical ones
✅ How tools like DMAIC help create repeatable excellence
✅ Why scaling isn’t just growth—it’s grounded in clarity and culture
🎯 Because excellence isn’t a one-time act. It’s a habit.
Go to likemindsit.com (https://www.likemindsit.com/) to schedule your free consultation TODAY!
6 May 2025
Grab Your Grappling Hook: Measuring What Matters Most | CS 6
Scaling the wall of complexity takes more than effort—it takes the right tools.
In this episode of Chasing Sigma, Chaz and Randy introduce the metaphor of a grappling hook as a guide for measuring what matters most in your organization. Through everyday stories (gas gauges, Payless shoes, half-marathons) and practical tools (CTQs, SIPOC, data scales), they reveal how to track what truly drives impact—not just activity.
🔧 In this episode:
The difference between reports and measures (and why it matters)
How to identify your Critical to Quality processes
What SIPOC really is—and how to begin to implement it
Choosing the right data scales to support smart decisions
Practical examples from sales, volunteer teams, and training programs
🎯 Because when you measure the right things, you build systems that move everyone forward.
22 Apr 2025
Start Where You Are: Tools, Standards & The Path to Better | CS 5
You don’t need to have it all figured out—you just need to know where to begin.
In this reflective and tool-packed episode of Chasing Sigma, Chaz and Randy step back to recap the key lessons from the first four episodes and build on them with deeper insight. They explore how to start using powerful tools like RACI, SIPOC, and Value Stream Maps—even if you're not an expert yet. The big idea? Start where you are. Grow as you go.
🔧 You’ll learn:✅ How to build with tools—even before you're a master
✅ The difference between efficiency and effectiveness (and why both matter)
✅ What Sigma really means (and no, it’s not just a Gen Z slang word)
✅ How organizations like Zappos and Patagonia operationalize their values
✅ The three questions every leader should ask before chasing improvement
7 Apr 2025
Driving Unity, Not Defection: Tools for Building High-Performance Teams | CS 4
What do you do when your team isn’t clicking?
When roles blur, responsibilities are unclear, and unity starts to fray?
In this episode of Chasing Sigma, Chaz Robbins and Randy Hiser explore why disunity often stems not from bad people—but from unclear processes. They break down how to build alignment and clarity using practical tools that empower teams to thrive.
You’ll learn:✅ Why technology alone doesn’t unify teams✅ The tension between “form and frenzy” on high-performing teams✅ How to use tools like the RACI matrix and SIPOC to bring structure and clarity✅ Why good tools don’t fix problems—skilled use of them does✅ How unity is built through awareness, desire, and shared process understanding
🧰 Featured Tools from the Craftsman’s Toolbox:
RACI Matrix – Clarify who’s Responsible, Accountable, Consulted, and Informed
SIPOC – Map how value flows through your organization
Swimlane Process Maps – Align roles and systems
Value Stream Maps – Expose bottlenecks and highlight true value
18 Mar 2025
Unlocking Efficiency: What Little’s Law Can Teach Us | CS 3
We all operate within systems—whether in business, leadership, or life. But what happens when bottlenecks, inefficiencies, and wasted time slow us down?
Enter Little’s Law, a powerful principle that helps us understand how time, process, and efficiency are connected.
In this episode of Chasing Sigma, Chaz Robbins & Randy Hiser break it down:
✅ What is Little’s Law? The surprising math behind efficiency
✅ Why time is the real currency of improvement—and how to use it wisely
✅ Value-Added vs. Non-Value-Added Work—How to cut out the waste
✅ How this law applies everywhere—from coffee shops to billion-dollar companies
✅ The Pareto Principle (80/20 Rule)—Finding the small changes that make a big impact
If you want to improve processes, work smarter, and eliminate friction, this episode is for you.
18 Mar 2025
Hitting the Wall: Why We Struggle & How to Break Through | CS 2
At some point, we all hit a wall—in business, leadership, and life.
The question is: What do you do when progress stalls? Do you power through, find a way around, or rethink your approach?
In this episode of Chasing Sigma, Randy Hiser & Chaz Robbins explore:
✅ How to recognize the real problem when facing roadblocks
✅ The ADKAR model and how awareness shapes problem-solving
✅ Why it’s not about “who’s right” but “what’s right” in decision-making
✅ Tactical vs. strategic thinking—and how to know what’s needed
✅ Why leadership alignment is crucial for overcoming challenges
If you’ve ever struggled with stalled progress, misalignment, or prioritization, this episode is for you.
14 Mar 2025
What Is Sigma? The Standard That Changes Everything | CS 1
What does it mean to chase Sigma? In our very first episode, we unpack the mindset behind continuous improvement, leadership, and problem-solving—whether in business, personal growth, or the systems we navigate daily.
Hosts Randy Hiser & Chaz Robbins discuss:
✅ The real meaning of Sigma and why it matters in everything we do.
✅ Why we're all chasing a standard, whether we realize it or not.
✅ How process improvement & leadership principles apply beyond manufacturing.
✅ The inner drive for excellence—and how to make it sustainable.
If you’re a leader, entrepreneur, or high-performer who wants to work smarter, lead better, and optimize for success, this podcast is for you.
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